SUMMARY:

• 10 years in business analytics; Financial and Insurance sector.
• 4 years in utilizing effective project management resources and skills.
• Advanced skills in flow charts, data maps and business process modelling.
• 10 years formulating and defining business needs, system needs, scope and objectives.
• Expert analysis skills in solving business and system critical issues.
• Worked on data driven requirements, system design and requirement analysis to manage Business Life Cycle based projects.
• Managed multiple projects in Agile based SDLC structure to complete project assignment within budget and time.
• Extensively used project management tools like MS Project, MS SharePoint Server, Oracle Project Portfolio Management and Sparx Enterprise Architect.
• Intermediate usage of reporting tools like SAP Business Objects, MicroStrategy, IBM Cognos, Actuate, Jaspersoft
• Created high and low level SOPs for various projects under Webster and CSB banks.
• Involved in all phases of testing life cycle including system testing, integration testing, smoke testing, black box testing, functional testing, regression testing, BAT and UATs.
• Extensively worked in a cross - functional as well as cross-cultural environment.
• Possesses strong organizational, presentation and customer service skills
• Excellent written and communication skills. Well adapt to communicating directly with the C-Level.
• Team player in projects with self-managed tasks and ability to handover simultaneous deliverables under tight deadline.
• Multi-lingual: English, Urdu, Hindi and Punjabi.

TECHNICAL SKILLS:

Methodologies: RUP, RAD, SDLC, Waterfall, Agile

Office Tools: MS Office (Expert in Excel, Access, Word and Power Point), MS Project, Visio, SharePoint, Visual Studio

Case Tools: Visio, Visual UML, Quick UML, RequisitePro, DOORS, Sparx Enterprise Architect

Requirements/Tracking Tools: Axosoft Tracker,  Mercury’s Test Director, Rational Clear Case, JIRA, JAMA Contour, Target Process

Business Intelligence: SAP Business Objects Enterprise XL R2 and R3, Microsoft BI, Rosetta

Modelling Languages: BPMN, UML, Archimate, IDEF0 Functional Modelling

Platforms: MS Windows (95/98/2000/NT/XP/Vista/7/8.1), HP ProLiant DL, Mac OS, IBM DB2

Languages: SQL, HTML, HTML5, CSS

Data Tools: Microsoft SQL Server (SSAS/SSIS/SSRS), Oracle, MySQL, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential

Consultant, St. Louis, MO

Responsibilities:

• Facilitate and execute system integration solution focused discussions and activities during functional/technical requirements sessions.
• Lead decision focused workshops to implement optimal business supporting solutions
• Define systems integration requirements with product owners and technical experts (enterprise/solution architects) on existing applications.
• Identify best practice solutions and information technology applications/data structures.
• Analyze, plan and define business analyst activities to complete Integration User Stories (system requirements)
• Manage and support onshore and offshore development and automation testing teams.
• Provide support to functional and configuration teams and testing support for Guidewire application implementation
• Perform data analysis, create data mapping (cross systems) deliverables for development on interfacing applications to legacy systems
• Write and execute SQL queries to analyze data in Legacy Systems as well as Guidewire applications
• Use various tools for process mapping, data modeling and business/systems process analysis.
• Partner and evangelize application & data migration strategy with various architecture & integration partners
• Design application data reference models.
• Lead Guide wire Policy Center & Claims Center downstream data architecture and migration strategy
• Assess impact of change to application data architectures, data models, and messaging models
• Timely architecture delivery and governance to ensure alignment to data architecture standards and vision.

Confidential

Business Systems Analyst, Chesterfield, MO

Responsibilities:

• Facilitate planning of activities during Sprint planning.
• Define business needs and requirements with product owners.
• Manage relationship with vendors.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations to all levels of Management.
• Identify best practice solutions and information technology applications/ data structures
• Analyze, plan and define business analyst activities to complete User Stories (business requirements)
• Research innovative solutions and propose user stories to support ongoing enhancements of Business Units/systems (Claims, Actuarial and Predictive Analytics) to meet organizational objectives during implementation of the new Claims Data Mart and Front End Data Intake system
• Provide user support and testing support for project work.
• Perform analysis and support for maintenance and enhancement of Powercomp (claims management system).
• Write and execute SQL queries to analyze data in production as well as project environments
• Use various tools for process mapping, data modeling and business process analysis.
• Perform Data Analysis on conversion data (claims and medical) from legacy data warehouse and support migration of data sources to the new Claims Data Mart.
• Established use of UML for thorough analysis of requirements, processes and testing.
• Analyze business requirements and segregated them into high / low level Use Cases, activity diagrams and State Chart Diagrams.
• Effectively communicated project expectations to team members and Executive Management in a timely and clear fashion.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations to all levels of Management.

Confidential

Lead Business Systems Analyst/Project Manager, Columbia, MO

Responsibilities:

• Foster clear communication and synchronize activities amount multiple projects and teams
• Communicate from the top down and bottom up regarding the team responsibilities, target dates, project status, resource needs and provide general project communication as needed
• Resolves problems, identifies trends, and determines process/ system improvements
• Coordinate the efforts of the functional departments that instills cross ownership and shared accountability
• Create strategies for risk mitigation and contingency planning
• Provide and maintain all detailed project documentation including but not limited to project definition, roadmaps, project plans and testing plans, etc
• Establish priorities which meet the project goals and objectives, and identify areas of improvement
• Facilitate change management, focuses on process integration/analysis and measurements for success
• Use Sparx EA for project mapping, data modeling and business process analysis.
• Re-engineer Guidewire (Policy Center, Billing Center & Claim Center) system architecture for thorough analysis of system process and business functions.
• Research As-Is business system process (GW) and perform workflow analysis to establish To-Be processes.
• Established use of UML for through analysis of requirements, processes and testing.
• Analyze business requirements and segregated them into high / low level Use Cases, activity diagrams and State Chart Diagrams.
• Author, review and execute test plans, test cases and automated test scripts for Policy Center, Billing Center and Claim Center (Guidewire Applications).
• Manage an effective Defect control & Automated Testing process using Sparx EA and Open2test.
• Involve business users and QA to build and execute test scenarios for Functional, Regression and End-to-End, User acceptance and Automated tests.
• Plan and schedule project timelines and milestones using appropriate tools.
• Led the deployment and implementation of Sparx EA (Enterprise Architecture tool).
• Reverse engineered MEMs business, system and technology architecture to provide standardization and traceability.
• Established new processes to integrate Automated Testing into SDLC at MEM.

Confidential

Business Analyst, Jersey City, NJ

Responsibilities:

• Use MS Visio and SharePoint for project mapping, data modeling and business process analysis of reengineering project.
• Analyze database management structure for Bank’s asset valuation and reporting.
• Translate Requirements into solution design document.
• Analyze business requirements and segregated them into high / low level Use Cases, activity diagrams and State Chart Diagrams.
• Authored, reviewed and executed test plans, test cases and test scripts for profit-sharing independent segments.
• Conducted highly interactive JAD sessions with projects stakeholders for 401k and 403b planning.
• Managed an effective Defect control & Change control process using Test Director.
• Involved business users and QA to build and execute test scenarios for Integration, Regression and User acceptance test.
• Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion.
• Plan and schedule project timelines and milestones using appropriate tools.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Coordinate Project plan activities with the IT service Vendor / Internal IT teams and ensure successful on time delivery of project.

Confidential

IT Business Analyst, Boston, MA

Responsibilities:

• System assessment of financial transaction integration process for Institutional Banking. Feasibility analysis and tax planning platform for Corporate Banking, Retail Banking and other cross-sale merge transaction-tracking system.
• Responsible for integration of secured channel for Mark-to-Market, Margin Calculation, Collateral Management and Reference Data related project planning.
• Worked with Accountants, Financial Planners and Fund Managers et al to assess financial transaction tracking, general ledger monitoring & reporting, GL live reports, merger-import-export with other databases like Quicken and QuickBooks® Pro in New Financial Reporting Platform.
• Development of new system for loan monitoring, compliance and operational risk management through unified DBMS; assess current processes, identify gaps, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives for new systems’ development.
• Lead client facilitation meetings to gather requirements (Inception phase), assist tech leads in Analysis & Design of architecture using OAD approach using UML & Rational Unified Process
• Assisted testing team to develop QA Test plans for Functional, Integration and System Testing
• Used Test Director to maintain test cases and test scripts.
• Authored Test Scripts, Executed UAT.
• Post Go live support and training.