Techo Functional Business Analyst Resume

SUMMARY:

8 years of Experience in Siebel.
Been excellent in the project delivery.
Proved to be note worthy in delivering the projects.
Extensive experience in Configuration, eScript and Workflows.
Extensive experience in Siebel Integration with other Applications.
Involved in Preparing LLD, HLD And BPD Designs.
Have built requirements in sending eMails, using F9 and auto email functionality.
Extensive experience in Web services, SOAP, WSDL, XML parsing.
Strong Debugging skills.
Very sound knowledge on Siebel Concepts.
Solid analytical & functional skills, ability to effectively communicate with technical & business users.
Experience in working in SDLC & Agile Development
Designing new technical documents, Effort estimation documents.

TECHNICAL SKILLS:

CRM : Siebel 8.1,Siebel 8.0

Scripting Languages: eScript

Databases: Oracle 9i, 10g

Tools: TOAD, HP Quality Center, SOAP UI

PROFESSIONAL EXPERIENCE:

Techo Functional Business Analyst

Confidential

Environment: Siebel 8.1

Responsibilities:

Techo Functional Business Analyst

Confidential

Environment: Siebel 8.1

Responsibilities:

Worked on FE Inventory Interfaces and VBC’s.
Worked on Inbound and Outbound Integrations.
Worked on EBC.
Worked on Row Set Transformation Business Service.
Involved in Requirement analysis
Involved in attending the Meetings with Business Users.
Support the team technically when needed.
Involved in the Development and Fixing the Bugs related to the release.
Handling Customer service, Field Services (Service Request, Cases, Activities and Service Orders) module.
Attending Daily Stand-ups, Demos to clients.
Building of technical documents that would help the team to resolve similar issues in future
Worked on Email Response.
Have built requirements in sending eMails, using F9 and auto email functionality.
Worked on Integration Datamaps
Worked on Assignment Manager. This is used for dispatching or assigning Activity to the employee/service engineer
Designing new technical documents, Effort estimation documents.
Extensive experience in preparing the Unit Test Plans and performing the Unit Testing on the Developed Objects.

Techo Functional Business Analyst

Confidential

Environment: Siebel 8.0

Responsibilities:

Studying/understanding business requirements,
Maintaining Query tracker.
Created a new Inter section table as per business need and Extended base tables to add new columns.
Expertise in workflow concepts and Business Services
Worked on Data Validation Manager (DVM) and Run Time Events in Siebel web client at different levels (Applet, BC).
Extensive experience in preparing the Unit Test Plans and performing the Unit Testing on the Developed Objects.

Techo Functional Business Analyst

Confidential

Environment: Siebel 8.0

Responsibilities:

Techo Functional Business Analyst

Confidential

Environment: Siebel 8.0

Responsibilities:

Created Predefined Queries.
Configured State Model for a Business Component to control transition between states
Study of the Requirement Document. Involved in low-level design.
Designed and configured changes to Screens, Views, Applets, Business Components and Business Objects in line with the business requirements.
Handled Siebel Configuration, Customized Joins, Links.
Creating Static Pick list and Dynamic pick applet.
Creation and customization of Drill down (static and dynamic).
Created new links and MVL for MVG fields and configured new MVG Applets.
Worked on user properties in BC and Applet.
Configured Static and dynamic Toggle Applet.
Involved in configuring Toggles and Drilldowns.
Involved in the configuration of Static & Dynamic Pick lists using Joins and LOVs.
Worked on BC, Control User Properties.
Preparing the Unit Test cases (UTC) and performing the Unit Testing on the Developed Objects.