SUMMARY:

• Over 8+ years of extensive experience as Business Analyst with strong domain knowledge in Banking, Insurance and Health care industries.
• Expertise in Software Development Life Cycle (SDLC) principles and methodologies including Waterfall, Agile and RUP.
• Extensive knowledge in Business Process Modeling (BPM), and Unified Modeling Language, UML.
• Proficiently served as a liaison between IT and Business clients.
• Extensive experience in a wide variety of Requirement Elicitation techniques including interviews, Focus Groups, Workshops, Brainstorming, JAD and JAR sessions.
• Excellent Business writing skills in writing Business requirements document (BRD)/System Requirements Specification (SRS), Functional Design Document (FDD) Use Case specifications and workflows.
• Highly proficient in interacting with business users, gathering requirements, initiating process changes and authoring Use Cases, Use Case diagrams, Sequence diagrams, Activity diagrams and Class diagrams based on UML using tools like Rational Rose and MS Visio.
• Experienced in using software change and configuration management tools such as Clear case, Clear quest.
• Expertise in managing requirements from project inception through release, tracing requirements using Requirements Traceability Matrix and delivering projects on time and within budget.
• Experienced in performing Gap analysis, Risk analysis and Feasibility analysis.
• Knowledge of health insurance, Medicare and Medicaid programs, Claims systems and Dispute system, Claims processing and fraud, HIPAA Compliance and detection system.
• Extensively used SQL queries to perform data analysis and data mapping on a wide variety of databases.
• Hands on experience in creating Test Strategies, Test plans, Test Cases, Test Scripts and Test summary Reports involving Manual, Automated and User Acceptance Testing (UAT).
• Outstanding Communication Skills, strong analytical skills and a motivated, organized team player in monitoring and controlling scope, risk, issues and dependencies with high aptitude for learning and implementing.
• Adept at communicating project expectations to team members tracking project status and publishing status reports to all stakeholders in a timely fashion.

TECHNICAL SKILLS:

Languages:  C, C++, SQL, PL/SQL, JAVA, HTML

Operating Systems:  Windows XP, Windows Vista, NT/2000/98/95, Windows 7

SDLC Methodologies:  Waterfall, Agile, Scrum, RUP

Databases:  Oracle, MS SQL Server, Microsoft Access

Modeling Tools:  Rational Rose and Microsoft Visio

Requirement Management Tools:  Rational Requisite Pro

Testing Tools:  Quality Center (Manual and Automatic), Quick Test Pro, Rational Clear Quest

Version Control:  Rational Clear Case, SharePoint

MS Suite:  Microsoft Word, Excel, Power Point, Outlook & Project

PROFESSIONAL EXPERIENCE:

Confidential,Chicago, IL

Sr Business Analyst­

Responsibilities:

• Worked with business users and created a Business Case.
• Elicited requirements by using different techniques such as Interviews, Brainstorm sessions and Workshops.
• Worked with Subject Matter Experts, SME to capture and understand the business requirements. Reviewed high - level requirements with business to prioritize and define scope of the project.
• Analyzed requirements by prioritizing and tracking to Business case.
• Used Business Process Modeling, BPM and created use Use Cases and Activity diagrams such as Class - diagrams, packages, Object diagrams, State - diagrams and Sequence diagrams.
• Developed Screen-shots and presented to the business. Documented High-Level, Functional and Non-Functional Requirements.
• Conducted Peer Reviews to validate requirements.
• Wrote unit test plans for Requirement Verification Testing of the development. Conducting the end-to-end testing for analyzing the current functionality.
• Conducted User Acceptance Testing and verified requirements.
• Prepared Training materials for users. Analyzed Software requirement specification documents. Created processing model diagrams in UML/Visio using the business process information captured in the business context analysis documents.
• Elicited requirements by employing information-gathering techniques (e.g., Interviews, surveys, business process analysis), reverse engineering of existing systems, etc.
• Identified and validated requirements and organized the information into a logical document that is understood by the customer and Information Systems.
• Defined the scope of the project, gathering business requirements and documenting and managing them using Rational rose and Rational Requisite Pro respectively.
• Responsible for the accurate and timely completion and review of assigned tasks on a daily basis.
• Gathered business requirements by driving user-group meetings and worked with various cross-functional teams.
• Planned Requirements and performed Stakeholder Analysis to identify key stakeholders.
• Conducted Workshops, Walkthrough’s and Peer Review sessions as necessary with Business to elicit, gather, document and verify requirements.
• Traced Function/Non-Functional Requirements to design and design to Test cases and managed requirement changes throughout the Project Life Cycle.
• Worked with Project Manager closely in performing impact analysis when major requirement changes occur. Helped PM to determine the task, schedule and cost.
• Maintained Requirements documents, Requirements Traceability, RTM with proper Configuration Management System by following Versioning and Baseline Procedures.
• Validated Requirements with Business Relevant Stakeholders to perform User Acceptance, UAT.
• Ensured defects are identified and addressed to closure.

Environment: UML, Oracle SQL, Share Point, MS Office Suite and MS Visio

Confidential,Bluebell,PA

Sr Business Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working with end users and other stakeholders to identify the system, operational requirements, and proposed enhancements.
• Facilitated Joint Application Development (JAD) sessions with all IT group members for communicating & managing expectations and to discuss various means for integrations with current system using an adoption through execution strategy.
• Gathered business requirements from business users such as Insurance Policy Managers, credit card Managers and drafted business requirement specification (BRS).
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems.
• Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members.
• Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Understood the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios.
• Involved in preparation of test cases for each module using Requirement specification document and Technical design documents.
• Worked in Agile methodology and attended sprint meetings and reviewed story cards.
• Tracked budget, time duration and cost of the projects.
• Developed test scenarios for positive testing, negative testing and for User acceptance testing.
• Assisted in developing test scenarios, test scripts and test data to support unit and system integration testing.
• Involved in comprehensive testing of the system to check it satisfies functional specifications.

Environment: Windows XP, SQL, MS-Visio, Agile, Rational Rose, Oracle, Requisite Pro

Confidential,Atlanta,GA

Sr Business Analyst

Responsibilities:

• Assisted in defining the initial common terminology to be used throughout the project life cycle.
• Conducted interviews with the clients for gathering requirements and evaluation/analysis of the data. Converted the business requirements into IT specifications.
• Performed GAP Analysis, conducted walkthroughs and acted as a liaison between the business users, stakeholders and the team to perform requirements, quality and risk analysis.
• Interact with the internal and external stakeholders to ensure deadlines are met and signed off on completion of projects.
• Set up internal/external status meeting and postmortem meetings.
• Documented and reported progress to the management on an ongoing basis.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle.
• Prepared Activity, Logical, Component and Deployment views to assist development and engineering in understanding the requirements using Rational Rose.
• Extensive use of Rational Requisite Pro for reviewing and analyzing the user requirements.
• Maintained Traceability Matrix throughout the project.
• Analyzed and reviewed the System requirement specification document, Test plans and Test cases.
• Used Rational Clear Quest to maintain and track the requested enhancements and changes by the stakeholders.
• Interacting with the development team to explain to them the various design documents: Business Use Case Model, Detailed Use Cases, and Vision Document.
• Creating detailed design of the system with the project team including class diagrams, activity diagrams, and sequence and collaboration diagrams.
• Transforming detailed use cases into test cases in the pre-testing phase.

Environment: JAVA, SQL, UML, Agile/Waterfall Methodologies, MS Project, MS Visio, Rational Clear quest, Request Tracking System (RTS)

Confidential,Pasadena,CA

Sr Business Analyst

Responsibilities:

• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluated information gathered from multiple sources, reconciled conflicts, decomposed high level information into details and distinguished user requests from the underlying true needs.
• Proactively communicated and collaborated with customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, Screen and Interface designs)
• Successfully engaged in multiple initiatives simultaneously.
• Worked independently with users to define concepts and under direction of project managers
• Served as the conduit between the client community and the software development team.
• Developed requirements specifications according to standard templates, using natural language.
• Responsible for the creation of the User Interface Design, UML Modeling, Supplementary Specification, and Traceability Matrix.
• Created Scope documents, BRDs and FSDs.
• Assisted in testing, training and implementation of applications.
• Worked independently within guidelines, formulated and defined system scope and objective based on user needs and thorough understanding of business processes
• Created Process Flow diagrams.
• Responsible for sharing and maintaining deliverables on Share point to allow cross functional teams to have more visibility on the project.

Environment: SQL server 5, Share Point, MS Office, MS Visio and Snagit

Confidential,Columbus,OH

Business System Analyst

Responsibilities:

• Worked as a role of a Business Analyst to develop a new system, which caters the designers all over the world.
• Captured requirements by contact business and conducted workshops and requirements gathering sessions.
• Involved in defining scope of project, gathering business requirements, documenting them and performing gap analysis.
• Developed AS-IS and TO-BE processes. Used UML-Use Cases and Activity diagrams captured detailed requirements.
• Verified requirements with Business and coordinated with Architects in designing the systems.
• Created business requirements, technical specifications and Requirements Traceability Matrix.
• Worked closely with testing teams to build test cases. Worked closely with Business in performing User Acceptance Testing, UAT.
• Documented Functional Specification Document to include incremental business requirements, Functional design and scope. Prepare change request form, mitigation and risk assessment plan to handle changing requirements.
• Extensive experience in conducting User training. Manage requirements throughout the Project Life Cycle.
• Conducted User Acceptance Test and ensured requirements are validated with respective Stakeholders.
• Defects were tracked to closure.

Environment: Java, HTML, SQL Server 2000, MS Office, Rational Rose, MS Excel, Clear case, Clear quest.