EXPERIENCE SUMMARY:

• Over 14 years of experience in IT service industry with expertise in Information Technology & Business Analysis.
• Domain work experience in Financial Corporate Banking(Payments & SWIFT messages), Case Management, Workers Compensation System and Web based applications.
• Excellent knowledge of complete Software Development Life cycle (SDLC).Mainly involved in Business Analysis, Onsite/Offshore Project Co - ordination, Defect Management, Client Management and Project Management.
• Extensive experience in analyzing, documenting business requirements(BRDs) and functional/non- functional requirements(FRDs).
• Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced.
• Reviewing Business scenarios, conducting walkthroughs and coordinating with development, QC & UAT testing team
• Experience in User acceptance testing, Functional testing and Black box testing.
• Handled team of Business Analysts working at onsite and offshore location.
• Excellent Leadership, Analytical, Problem Solving and Communication Skills. Key team player and dedicated towards work.

TECHNICAL SKILLS:

Languages: Visual Basic 6.0,VB.net

RDBMS /Backend: Oracle 11g, SQL Server 2005

Internet/Web Related: Asp.net, ASP, Java Script, VBScript, HTML, XML.

Report Tools: Crystal reports 10 & 11 design using .net, Data Reports In Visual Basics 6.0.

Other Tools: Microsoft Visio, Microsoft Office(Microsoft Word, Excel, Visio, MS Project, PowerPoint), Microsoft Project Plan, Snagit, Blueprint, Jira, HP ALM

Business Methodologies: Waterfall, Agile/Scrum

Business Documentation: Strong computer knowledge, Requirements Gathering, Business Definition Requirements, Business Processes research, analysis & documentation, Use Case Modeling & Analysis, Functional Requirements gathering, Gap analysis, Test Cases & Use case preparation

EMPLOYMENT HISTORY:

Confidential

Senior Business Analyst

• Performing Gap Analysis and Gathering requirements, preparing/documenting Business Requirement Document(BRD)/Functional requirement documents (FRD) and Traceability Matrix.
• Gathered requirements from key stakeholders, customers and global subject matter experts to define the scope and arriving at a mutually acceptable solution within specified budget, quality and time.
• Conducting Functional Requirements walkthrough to the Development, QC, UAT testing team and Implementation team.
• Project Co-ordination between offshore & Onsite team, Tracking Project deliverables(Development, QC, UAT activities, etc) Allocating work to and motivating team, running status calls.
• Developed plans at all levels of Project Lifecycle so that developed software successfully fulfilled user expectations and business needs.
• Working closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time.
• Reviewing Business scenarios, conducting walkthroughs and coordinating with development, QC & UAT testing team.
• Reviewing the Project Deliverables and Tracking them for time to time delivery.
• Actively involved in assisting QA to develop Test Case and Test Plan for QA Integration, UAT and regression testing activities.
• Analyzed data integration strategies to customize simultaneous analysis of data from new and old environments
• Performing functional testing with the regional Teams to validate the requirements.
• Working on creating various ad-hoc reports using MS-Excel, Working on various Pivot tables to do the calculations and creating reports accordingly
• Preparing the Weekly Status Report, Scheduling and Attending the Weekly Status Meetings with Key Stakeholders /Product/Business users/technology partners/Client on the progress of project, any risks involved or any delays in the project.
• Single point of contact for implementation and client service teams for client on boarding.
• Resolving day to day queries raised by customers for their payments, assisting Implementation Managers for Client/Payment setups
• Experience in User acceptance testing and Black box testing.
• Helping development team to triage production issues.
• Handled team of Business Analysts working at onsite and offshore location.
• Involved in Project audit/PMO activities.

Business Analyst

• Developed & used prototypes using ASP.net/HTML to demonstrate and verify the behavior of the System.
• Project Coordinator between the Onsite-Offsite Team.
• Gathered requirements for Electronic Data Interchange (EDI-Claims & EDI-Proof of Coverage) Using IAIABC standard.
• Also was involved in Program Development for Electronic Data Interchange (EDI) and Database Design.
• Prepared Unit Test Cases for the development team and reviewing the system test cases developed by testing team.
• Performed Unit Testing & System Testing as per Requirement of the modules developed.
• Reviewed the Project Deliverables and Tracking them for time to time delivery
• Involved in understanding the existing system and interacting with client for Requirement gathering
• Documented the user requirements in proper use case document along with user activity diagrams.
• Was responsible for Business Analysis, Requirement Analysis, System Design, Development, Database Design, tuning of Database and Functional Design of IT solution
• Project Management, Team Management and Participating in Project review meetings.
• Reviewed the system test cases, involved in audit activities.
• Tracked Project Deliverables and checking them for time to time delivery.
• Received Client appreciation for Successful Roll-out of Workers Compensation projects in Georgia & Washington DC
• Involved in Estimating Change Requests and preparation of Statement of Work (SOW).
• Handled team size of 15-20 members working at onsite and offshore location.