SUMMARY:

• Strong and experienced software development professional with extensive loan origination, mortgage experience, eCommerce, financial background and data repositories. With innovative problem solving skills, strategic and tactical thinking that compliment the strong analytical skills required to formulate solutions for the various levels of users and management.
• In search of a position that can challenge me daily and help increase my knowledge and skills.
• Solid technical skills with a strong interest in new technologies, strong understanding of software development life - cycle (SDLC) and the ability to function in multidisciplinary environments.

TECHNICAL SKILLS:

• Process Documentation Mortgage Banking Experience Loan Origination Software (FNIS Empower
• Provantedge nVision
• ImPACT
• Uniform
• Fitech) Web Technologies Ability to conduct presentations Simultaneous Project Management Lead JAD Workshops Excellent verbal and written skills. Ample experience in Windows. HTML5
• SQL (multi relational databases)
• CSS
• Java
• ASP
• .net
• Photoshop
• Visual Basic
• Visio
• COBOL
• PowerPoint
• Flash
• Project
• Crystal Reporting
• Access
• nCompass
• Salesforce
• Business Objects
• PeopleSoft
• Word
• Works
• Word Perfect
• Excel
• CC - Mail
• Publisher
• and Outlook. Apple applications: Mac OS X (any version) Mail
• Address Book
• iCal
• Safari
• iChat
• iPhoto
• iMovie
• Garageband
• iWeb
• Final Cut Pro
• Photoshop
• Illustrator
• Aperture and others. Ample experience in organizing events.

PROFESSIONAL EXPERIENCE:

Confidential, Anaheim, CA

Sr. Business Systems Analyst

Responsibilities:

• Gather business requirements and create business system requirements for the Loan Origination System and the Loan Servicing System.
• Implement Salesforce for the line of business.
• Responsible for training, grooming and coaching Business Analysts.
• Lead/coordinate teams to finalize and approve requirements definition and documentation.
• Created Project Plans for the Project Managers.
• Determine the need of the business unit by analyzing the capability of business processes and technology solutions.
• Define system scope and objectives based on user needs.
• Create Business Requirements, Flowcharts, Work Effort Plans, Vendor Evaluation Matrices and Process Analysis Documents and templates for BA’s to use.
• Facilitate interviews and meetings to research and identify business needs.
• Create change control requests.
• Assist business unit in building business cases.

Confidential, Irvine, CA

Sr. Business Systems Analyst (Contract)

• Gather business requirements and document current processes.
• Created a new web application (utilizing SQL and HTML5) to manage all client data and reporting. This application was built from the ground up using SQL as the backbone, where I had to create tables, fields, queries, stored procedures and managing all the data on the front using HTML5 (so it was compatible with mobile devices).
• Installed and setup a Mac server for a client so they could run an intranet site that was not accessible to the outside world.
• Created Flowcharts, Work Effort Plans and Process Analysis Documents to coincide with Business Requirements.
• Facilitate interviews and meetings to research and identify business needs.
• Lead/coordinate teams to finalize and approve requirements’ definition and documentation.
• Identifying business needs and determining solutions to business problems.
• Assist line of business unit with final unit testing.
• Work with external clients.

Confidential, Irvine, CA

Sr. Business Systems Analyst

• Gather Business Requirements and document current processes.
• Create Flowcharts, Work Effort Plans and Process Analysis Documents to coincide with Business Requirements.
• Facilitate interviews and meetings to research and identify business needs.
• Lead/coordinate teams to finalize and approve requirements’ definition and documentation.
• Assist line of business unit with final unit testing.
• Learned to read and understand COBOL programming language.
• Conduct JAD sessions with the line of business.
• Created a new reporting system (utilizing SQL to do the heavy lifting creating stored procedures and views and Access so they users could get the reporting via OBDC connection) so the line of business can do their own reporting.
• Work with external clients as well as internal clients.
• Experience working with off-shore and on-shore contractors.
• Create multiple reports and dashboards for upper management.
• Coordinated with the QA analysts to resolve issues and even assist in the testing process.

Confidential, Irvine, CA

Sr. Business Systems Consultant

• Gather business requirements and impacts for projects.
• BSA responsible for implementing new Confidential website in a .net environment.
• Lead/coordinate teams to finalize and approve requirements definition and documentation.
• Created Project Plans (Work Effort Plans) for the Project Managers.
• Determine the need of the business unit by analyzing the capability of business processes and technology solutions.
• Define system scope and objectives based on user needs.
• Create Business Requirements, Flowcharts, Work Effort Plans, Vendor Evaluation Matrices and Process Analysis Documents.
• Facilitate interviews and meetings to research and identify business needs.
• Create change control requests.
• Assist business unit in building business cases.
• Build a Business Systems Consultant flyer, to be distributed to the line of business, promoting and giving exposure to the Business Systems Consultant team.
• Designed a Project Plan Dashboard allowing upper management to review progress on open projects at a glance, instead of opening Microsoft Project, saving valuable time and resources.

Confidential, Fountain Valley, CA

Business Analyst (Contract)

• Create custom reports for users (Access and Crystal Reporting) from the Data Repository.
• Create custom SQL Database Views and Tables.
• Provide Funding department with new Web Based system for quality assurance.
• Set-up server and SQL database.
• Created a Data Dictionary for the users.
• Provided IT with a graphical representation of the schema.
• Create custom reports for managers and senior staff (Access/Excel).
• Create custom Access programs for different departments.
• Created test scripts for the quality assurance group.
• Create workflow charts for different business groups.

Confidential, Irvine, CA

Business Systems Analyst (Contract)

• Gather business requirements and impacts for projects.
• Lead/coordinate teams to finalize and approve requirements definition and documentation.
• Created Project Plans (Work Effort Plans) for the Project Managers.
• Determine the need of the business unit by analyzing the capability of business processes and technology solutions.
• Define system scope and objectives based on user needs.
• Create Business Requirements, Flowcharts, Work Effort Plans, Vendor Evaluation Matrices and Process Analysis Documents.
• Facilitate interviews and meetings to research and identify business needs.
• Create change control requests.
• Assist business unit in building business cases.

Confidential, Irvine, CA

Sr. Business Systems Analyst (Contract)

• Definition of requirements for new Web Content Management System, and Salesforce.com Implementation/Support.
• Interviewed Subject Matter Experts to identify the necessary requirements for the new systems.
• Identified process and procedures to produce appropriate documentation in the form of Use Cases and Workflow diagrams for the different departments and functions of the new systems.
• Identified Process Improvement and presented options to Senior Management for implementation.
• Created metrics to measure success criteria.
• Acted as the conduit and liaison between the technology team and business group to communicate business requirements.
• Provided knowledge and guidance for enhancements based on industry standards and previous business knowledge and experience.
• Helped with the Data Integration and Data Cleansing for the Salesforce.com project.
• Conducted many JAD sessions with other BSA’s, Business and IT representatives.

Confidential, Irvine, CA

Software Engineer (Contract)

• Maintain and support the company’s main Loan Origination System (Mainframe) and help the company transition to the new Loan Origination System.
• Create custom screens and business rules in the proprietary system to support the needs of the business unit.
• Acted as the conduit between the technology team and business group to identify application interfaces to the new LOS.
• Work closely with the compliance department, making sure all of our documents and disclosures are up to date.

Confidential, Lake Forest, CA

Subject Matter Expert/ Consultant

• Implementation Specialist for the nVision Loan Origination System
• Create custom Visual Basic Scripting for Loan Origination System.
• Create custom SQL Database Views and Tables for Loan Origination System.
• Interpreted Business Requirements into Technical Requirements and programmed accordingly.
• Created Data Dictionaries and graphic schema charts for the clients in their custom database.

Confidential, Irvine, CA

Sr. Software Engineer

• Create custom Visual Basic Scripting for Loan Origination System.
• Create custom SQL Database Views and Tables for Loan Origination System.
• Interpreted Business Requirements into Technical Requirements and programmed accordingly
• Create custom Graphics using Photoshop 6, HTML and ASP
• Programmed Interfaces to In house applications to use with the main Loan Origination System.

Confidential, Irvine, CA

Business Analyst

• Gathering user requirements.
• Liaison work between the users and the programmers.
• Writing documentation and specs.
• Complete understanding of the system (front-end/back-end).
• Design and implement new systems for different departments across the company.
• Design and build help menus.
• Give orientation, of the system to our new users.
• Troubleshooting for current users.

Confidential, Irvine, CA

Business Analyst/Project Leader

• Complete understanding of the system (front-end/back-end).
• Design and implement new systems for private label clients.
• Update and modify current systems.
• Design and build new pages for the system (HTML, Java, and Photoshop).
• Writing documentation and specs.
• Liaison work between the clients and the programmers.
• Design and build PowerPoint presentations for trade shows.
• Go to trade shows; interact with possible new clients and current clients.
• Give orientation walkthroughs, of the system to our new members (Brokers and Lenders).
• Troubleshooting for current members.
• Work closely with QA.

Confidential, Orange, Ca

Funder/Processor

• Responsible for overseeing all closings.
• Responsible for drawing all legal documents.
• Responsible for balancing all transactions.
• Accountable for all reports, graphs, charts and report generation.
• Responsible for all new title orders, verifying employment.
• Overall processing of the loan file.