Business Analyst Resume

SUMMARY:

To secure a position with a stable, progressive employer, that will allow me to use my 20 years of analytical, training, reporting, technical and leadership skills to their fullest capabilities.

TECHNICAL SKILLS:

SQL (2000, 2005, 2008), Crystal Reports, Visio, Business Intelligence, FOCUS programming, Microsoft Office, Access, Project, AWD,

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Requirement gathering
Being a liaison between customers and technological support
Creating SQL queries to assist in information gathering
Providing QA and testing support for new or updated reports
Creating master test plans for new applications
Creating business requirement documents
Creating technical documents

Confidential

Business Analyst

Responsibilities:

Liaison between business customers and technical staff
Following SDLC protocol.
Creating Business Process Flows and Business Requirement Documents.
Conducts tests of fixes and enhancements of UI online system.
Providing training and post implementation support.
Investigated issues, recommended and assisted in implementing fixes.
Investigated and vetted table, column and data information within the Data Warehouse.
Created SQL queries to verify data

Confidential

Lead Business Systems Analyst

Responsibilities:

Gathered business requirements for new reporting data warehouses
Developing and documenting new process workflows.
Developed training materials and provided the training itself.
Providing support after implementation.
Analyzes, develops, interprets data needs and provides gap analysis for end users.
Writing reports, based upon customer needs, using FOCUS, Crystal Reports, SQL (2000, 2005 and 2008) Business Intelligence and Business Objects
Delivered quality customer services to both internal and external constituents in a professional, helpful and courteous manner.
Responsible for delegation of work assignments, based upon urgency of customer needs.

Confidential

Y2K Project Manager

Responsibilities:

Responsible for creating multiple project plans for the Putnam Y2K upgrade
Leading several teams ensuring completion of projects in a timely manner
Testing software implementations.

Confidential

Project Manager

Responsibilities:

Creating project plans for system upgrades
Liaison between business users and technical departments.
Creating business requirement documents

Boston Equiserve

Business Systems Analyst

Responsibilities:

Development of paperless workflow application (AWD)
Documented process flows for all lines of business
Creating testing documentation
Quality testing of new or upgraded software.

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