EXPERIENCE SUMMARY:

• Business Analyst with 9.5 years of strong industry experience in domains like Insurance, Telecom, Manufacturing, Consumer Good & Services.
• Global work experience in US, Europe and Asia Pacific.
• Adept communicator who easily engages both business and technical stakeholders to elicit requirements and build a comprehensive and accurate understanding of the project’s business need.
• Strong experience in requirement gathering, analysis and solution development.
• Extensive experience in creating test strategy, test cases and performing and supporting end to end testing, regression testing and user acceptance testing.
• Experienced on projects ranging from large multi - year to smaller multi-week endeavors; utilizing Waterfall, Agile & hybrid methodologies.
• Good functional knowledge and exposure to ERP systems like SAP and JD Edwards.
• Strong technical background in EAI (Enterprise Application Integration), B2B (Business to Business), MDM (Master Data Management) and BPM (Business Process Management). Well versed in Java, SQL, PL/SQL, XML and file transfer protocols.

PROFESSIONAL EXPERIENCE:

Confidential, Hoboken, NJ

Business Analyst

Responsibilities:

• Provided business analysis and solution consulting service for the business. This includes educating stakeholders on the feasibility of technology leverage with recommendations from IT.
• Engaged business sponsors to conduct ideation workshops to recommend business process improvement through technology enablers and thereby conceptualize IT project charters. Was the point contact for IT teams to elicitate functional requirements through the project execution phases.
• Led requirement gathering, requirement elicitation and functional phases with business stakeholders for multiple work streams of the project.
• Provided mutually agreeable solutions with the business stakeholders/ end users wherever there are technical constraints involved.
• Provided guidance and issue resolution during development of various IT tools and systems.
• Published knowledge documents.
• Led Proof of Concepts.
• Created Business Requirement Documents, Design Documents, Use Cases and Mapping Specifications, as part of Solution Designing.
• Created and used various Mockups, Wireframes & Visualizations to drive requirement elicitation sessions with business stakeholders.
• Created Test Strategy, test cases, test scripts; perform and support Functional and UAT testing

Confidential, France

Business Analyst

Responsibilities:

• Developed and implemented a L&T Infotech proprietary tool called Trading Partner Management Portal in different service hubs of Confidential in Europe and North America.
• Acted as the liaison between the business stakeholders/ client end users and the offshore development team; handling end to end integration of multiple O2C (Order To Cash) and R2R (Record To Report) projects involving Account Reconciliation application and a global MDM system overlooking all the data sources.
• Requirement gathering and solution designing done for various new interfaces, frameworks and tools.
• Created of Business Requirement Documents, High Level Design Specification, Functional Design Specification, Mapping Specifications and Test Case Documents.
• Managed migration of interfaces from webMethods version 6.5 to 8.2.
• Led PoCs on new tools and products.
• Designed re-usable components and interfaces.
• Estimation and creation of work items for subordinates.
• Performed audits to ensure proper delivery and observations and findings were documented.
• Code reviews, Causal Analysis of the defects logged
• Ownership of any Knowledge Transfer to Technical team, explaining the business requirement as well as the high level and functional design of the interface.
• Performed end to end integration testing in QA testing phase to ensure development is done as per requirement and solution design.
• Supported client end users during User Acceptance Testing.
• Provided post-delivery support and issue resolution.

Confidential

Team Lead

Responsibilities:

• Designing and building interfaces using webMethods Flow & SAP Adapter Services.
• Creating the Design Specifications, Interface Specifications, Mapping Specifications and Configuration Specifications as part of design activities.
• Estimation and creation of work items for subordinates.
• Providing training and mentoring new joiners.
• Reviewing of Technical Design document and code review.
• Responsible for Handover of designed and developed interfaces to Support team.
• Performed audits to ensure proper delivery and observations and findings were documented.
• Creating test cases, test scripts and performing functional and end to end integration testing.
• Providing pre-production support.

Confidential

Developer

Responsibilities:

• Responsible for creating Technical Design Specifications, Mapping Sheets as part of design activities.
• Developed interfaces and re-usable components using webMethods flow and java services.
• Created complex SQL queries for extraction of data from database tables.
• Involved in the setup for establishing secure file transfers between application servers using various protocols and encryption methods.
• Performed Integration Testing, Regression Testing and supporting during User Acceptance Testing.
• Responsible for deployment of code during assembly and integration testing.
• Provided pre-production support.
• Provided knowledge transfers, hands-on training and mentoring the new joiners.