SUMMARY:

• Experienced and Results - oriented Team leader adept at problem- solving with excellent communication, writing, organizational, analytical, negotiation, & technical skills.
• Demonstrable knowledge of Confidential IT solution delivery process with ability to recommend the ideal Software Development Lifecycle (SDLC) model for project environment.
• Champion of managing multiple projects simultaneously and successfully by delivering products on time, on budget, and with the required functions and features
• Provided Project Management, Business Analysis and Quality Assurance services to various Confidential agencies by demonstrating exceptional knowledge of Software Development Lifecycle (SDLC) and Project Management Lifecycle (PMLC) methodologies and approaches such as traditional Waterfall and iterative Agile
• Lead requirements analyst and QA analyst teams by assigning resources to tasks, incidents and any other work required. Monitoring WBS, schedule, deadlines, and actual hours vs. planned. Participating in Charter, PMP and other project planning documentation development, collection, review efforts.
• Personally developed and also lead the team in creating requirements development and management SOPs, guidelines, policies, training materials. Have conducted company-wide training and brown bag sessions. Monitored and reviewed other analysts’ requirements artifacts and documentation. Conducting peer-reviews. Assisted senior management in Annual assessment process by conducting interviews and providing assessment results
• Extensive Experience of developing content for use-case-oriented software requirements document by capturing functional requirements to write use cases, capturing interface, data and nonfunctional requirements.
• Hands-on experience of leading Test Readiness Review (TRR) and Operational Readiness Review (ORR) activities such as planning, business and technical document review, TRR and ORR meeting, approval and outstanding issues.
• Good understanding of PHP, HTML, Java, Cold Fusion and SQL programming environments to translate business requirements to system requirements and vice versa
• Supported business and IT operation through service request, incident and problem response, and monitored existing operations to ensure compliance to Quality Management Plan (QMP) policies and procedures
• Documented organizational business processes, business requirements, system and technical requirements while complying with the ISO and CMMI standards
• Expert of different types of project management, requirements management, design and testing tools. Often part of software acquisition process by gathering and documenting requirements and creating tool’s evaluation criteria

TECHNICAL SKILLS:

MS Word, MS Excel & MS PowerPoint: 7 years to create project documents and presentations

MS Visio:: 7 years to create UML diagrams, data models, business process flow charts

MS Projects: 5 years to create Project Schedule and WBS for project management, scheduling and budget purposes

SharePoint: 7 years to create a project document repository, document approval workflow and manage project effectively

ClearCase & Clear Quest QC, QTP: 5 years for testing efforts

Clarity PPM & Innotas: 3 years - Project Portfolio Management system - To assist CIO, PRB and PMO in project portfolio planning process

BluePrint Requirements Center: 3 year s, Caliber RM - 1 year & RequisitePro - 2 years - To organize and prioritize requirements, to trace relation s, and track changes

Business Intelligence: 1-2 years Business Objects, Web-I reports, Xcelsius, Tableau

PRISM: Comprehensive procurement management system - 2 years - Automated purchasing system

DELPHI: 2 years - Grants and Financial management system based on Oracle Federal Financials

Documentum: 2 years - Document management system to organize, store, retrieve documents

CAS: 1 year - Cost Accounting System, resource management tool to help executives and managers to better understand and report costs of products

GitHub: 4 years - Open source version control tool that facilitates software development and testing activities. Used as a bug tracking and configuration tool.

JIRA Agile: 3 years - Issue management tool for software development iterative approaches such as Scrum and Kanban.

Proof: Functional test automation platform for software verification and validation.

Drupal WCMS: (Web Content Management System) - Tool used to manage and publish content to the Web.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Senior Business Process Re-Engineering Analyst

• Sr. Process Re-Engineering Analyst acting as a custodian of the relationships between 340B Drug Pricing Program major stakeholders such as Participating Covered Entities (Hospitals, Outpatient Facilities and Non-Hospitals), Participating Drug Manufacturers and Office of Pharmaceutical Affairs (OPA, DHHS, HRSA)
• Conducting Enterprise Analysis in order to define, establish and justify a business need of each partner organization. Using the outputs of enterprise analyses in solution identification for a specific initiative or a long-term program.
• Responsible for providing ongoing support to the governmental Functional Point of Contact (POC) assigned to specific business units of the OPA 340B Pricing Program by assisting in developing strategic objectives, business needs and action plans.
• Continually identifying solutions that will satisfy the customer need and assessing the extent of investment required to support the solution.
• In charge of business process improvement, application workflow, stakeholder (customer/client/internal & external users/upper-management) needs, issues resolution and documentation needs of the organization.
• Identifying the influencing factors and constraints of the customer’s problems and facilitating stakeholder meetings.
• Translating business needs into program objectives and system requirements and defining both customer and system requirements.
• Interacting with business users and IT personnel to analyze operational process and design improvement and interacting with application programmers, database analysts and system designers.
• Working with stakeholders and end users to gather requirements and business processes for software engineering and communicating needed changes to development team.
• Reviewing technical specifications, business processes and provide recommendations and developing draft technical documentation such as process specification, use cases, wireframe diagrams, and test cases.
• Analyzing process and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment and creating process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

Confidential, Bethesda, MD

IV&V Project Team Lead

• Lead a team of IV & V test engineers to provide IT support services to Chief Information Officer (CIO) of Information Technology and Applications Center (ITAC), National Institutes of Health (NIH), National Heart, Lung and Blood Institute (NHLBI)
• Acted as a trusted advisor to the government by delivering Independent Verification & Validation (IV & V) services.
• Assisted NHLBI ITAC software development teams to build quality software work products during every phase of Solution Development Life Cycle (SDLC).
• Primary responsibilities of IV & V team were: Validation - checking that the product meets the user's needs, and Verification - checking that the product is well engineered.
• Worked to establish a right-sized, yet comprehensive IV&V program that ensures various levels of quality assessments are defined and performed on systems being deployed to NHLBI environments. This includes:
• Development of an IV&V plan across all ITAC projects and programs
• Integration Testing
• Functional, Usability, Performance and User Acceptance Testing
• Test Readiness Review activities
• Operational Readiness Review activities

Confidential, Rockville, MD

Sr. Business Systems Analyst

• Supporting LDAP and Active Directory integration with NIH’s Medidata Rave system.
• Analyzing LCE and CDS related workflows to recommend appropriate modern solutions to ensure uninterrupted operations of the Laboratory
• Performing LCE and CDS data analysis to move data to Medidata Rave system or other identified system
• Eliciting business requirements for a Patient Registry System to capture information on all patients who participate in clinical trials
• Developing Alternative Analysis and Requirements documentation

Confidential

Lead Business Systems Analyst

• Performing requirements evaluation and conducting surveys to determine feasibility of using open source, COTS or GOTS products suitable to customer needs, and to make recommendation to business owner
• Developing business, user and system requirements documentation based on captured requirements
• Assisting in conducting alternative analysis, along with cost-benefit analysis and recommendations
• Analyzing complex business problems to be solved with automated systems, and providing technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements
• Configuring system settings and options, plans and executes unit integration and acceptance testing, and creating specifications for systems to meet business requirements
• Conducting business/system process reengineering, and providing consultation to users in the area of automated systems and leading cross-functional linked teams to address business or systems issues
• Eliciting requirements via interviews or from existing documentation provided, facilitated requirements workshops, document analysis, surveys, customer site visits, business process analysis, work flow and task analysis, ensuring the right questions are asked to produce essential requirements information
• Evaluating the information gathered, reconciles conflicts, decomposes high-level information into details, distinguishing presented user requests from the underlying true needs, and developing solution ideas from requirements
• Creating and maintaining functional requirement documentation which can include but not limited to: requirements documents, process flow diagrams, use cases, business rules, edits, system access matrices, system setup data, and configuration documents by writing software requirements specifications clearly and without ambiguity and assisting in the prioritization of requirements
• Monitoring the progression of functional requirements throughout the project lifecycle and works with the software development and testing teams to resolve issues throughout the development and testing portion of the lifecycle

Confidential, Washington, DC

Sr. Business Analyst

• Participated in following deliverables development and review processes: Projects Charter, High Level Business Requirements, Project Management Plan (PMP)
• Based on elicitation and Joint Application Development (JAD) sessions with Asset Retirement Division business owner, employees and other relevant stakeholders personally developed and baselined following deliverables: System Requirements Document (SRD), Requirements Traceability Matrix (RTM)
• Based on elicitation and Joint Application Development (JAD) sessions with Reimbursable Oversight Division business owners and employees personally developed and baselined following deliverables: System Requirements Document (SRD), Requirements Traceability Matrix (RTM)
• Assisted development team with design and technical specifications documentation, and test team with test planning and test cases
• Helped project team to conduct User Acceptance Testing (UAT) and participated in product deployment process
• Participated in following deliverables development and review processes: Projects Charter, PMP
• Based on elicitation sessions with FAA Project Management Office (PMO) business owners and employees personally developed and base-lined following deliverables: System Requirements Document (SRD), Requirements Traceability Matrix (RTM)
• Assigned resources to tasks, incidents and any other work required. Monitored WBS, schedule, deadlines, and actual hours vs. planned.
• Based on company / client need of requirements management tool and elicitations sessions with client, requirements team, project team and technical team personally developed and baselined following deliverables: Projects Charter, Alternative Analysis, Prototype, PMP, User Guide
• Developed and base lined Project Charter and Acceptance Criteria documents. Facilitated Sprint kick-off and daily stand-up meetings. Monitored joint application development process through several iterations
• Assigned resources to tasks, incidents and any other work required. Monitoring WBS, schedule, deadlines, and actual hours vs. planned.
• Provided Project Management and Business Analysis services to a large financial management support services program, specifically for, but may not be limited to, an Oracle 12i Federal Financials Implementation
• Worked with an integrated business team to support the Enterprise Life Cycle phases including project initiation and management, requirements, domain architecture, design, system development, deployment, operations and maintenance
• Assisted CIO/PMO in assigning resources to tasks, incidents and any other work required. Monitoring WBS, schedule, deadlines, and actual hours vs. planned. Participating in Charter, PMP and other project planning documentation development, collection, review efforts.
• Supported business and IT operation through service request, incident and problem response, and monitoring existing operations to ensure compliance with FAA Quality Management Plan (QMP) policies and procedures
• Documented FAA Office of the Assistant Administrator for Financial Management (ABA) business processes, business requirements, system and technical requirements while complying with the ISO and CMMI standards
• Personally developed and also lead the team in creating requirements development and management SOPs, guidelines, policies, training materials. Have conducted company-wide training sessions, and currently, having bi-weekly team brown bag session. Monitored and reviewed other analysts’ requirements artifacts and documentation. Conducting peer-reviews. Assisted senior management in Annual assessment process by conducting interviews and proving assessment results
• Expert of different types of project management, requirements management, design and testing tools. Often part of software acquisition process by gathering and documenting requirements and creating tool’s evaluation criteria

Confidential, Washington, DC

Sr. Requirements Analyst / Project Coordinator

• Eliciting, analyzing, and documenting business requirements, identifying and communicating gaps between business requirements and technical capabilities, analyzing and mapping processes (current state/future state) against viable technical solutions, validation, documentation generation, review and baseline processes
• Performed Analysis to determine requirements both at a product and feature/functionality level, and creating written specifications as well as user documentation and development procedures.
• Documented Business and System requirements by establishing use cases and Developing prototypes, and established and maintained requirements matrixes by collecting requirements metrics and performing analysis.
• Performed iRise, simulation tool evaluation analysis and made recommendation to senior managements in technical tool purchasing decisions.
• Completed company based SDLC Training Sessions and obtained CMMI Level3 process area Specialist certificate, and participated in independent ISO certification Scampi audit of requirements development and management process.

Confidential, Rockville, MD

Investment Specialist

• As a part of The Credit Research Group extensively managed overall needs of bank clients.
• Worked closely with the trading desks and technology partners to integrate / streamline business processes and to implement new initiatives and features.
• Recorded, summarized, prepared and analyzed business financial transactions/reports/statements, and provided documentation and guidance in regards to various requirements dictated by both internal and external customers.
• Proactively monitored mortgage backed securities portfolio by reviewing documentation and preparing recommendations for management decision making process.
• Provided high level requirements to functional analysts for the Single Family (SF) FIN46 (ECW) as part of the Confidential Restatement Project.
• Analyzed Variable Interest Entity bonds to determine primary beneficiary of cash flow generation, and utilized Acquisition Credit Index, Prepayment, default, Probability of Prior Default and Loss Severity models in order to account for higher credit risk loans.

Confidential, Silver Spring, MD

Bank Loan Officer/ Investment Advisor

• Responsible for branch operation/management, business development, mortgage lending, corporate/retail banking services, credit risk management. Maintain portfolio of 200-250 customers through retaining, expending and growing. Initial underwriting through application processing, analyzing and document verification. Sole or group decision making based on size of loan.
• Responsible for selling financial investment & banking products. Business development, Mortgage/consumer underwriting. Consultative selling to corporate/high net worth clients. Loan processing, underwriting and disbursement. Servicing portfolio loan & investment costumers.