SUMMARY:

• 7+ years professionally experience in IT Industry as a Business Analyst in analysis, design, development, deployment, testing, and implementation of projects for various Business, Banking and Finance organizations.
• Experience extensive requirement gathering for a custom solution in the cross - functional areas like Claims, Web-based application, Portfolio Management, Operational and Risk Management, Identity Access Management, and Investment Banking.
• Extensively involved in all the phases of Software Development Life Cycle (SDLC) using Waterfall & Agile : feasibility studies, business modeling, process modeling, business requirements gathering and analysis using UML methodology.
• Expertise in the creation of UML diagrams (Activity, Use Case, Requirements Traceability Matrix, Flow Charts) for Business Process Modeling using MS Visio.
• Expertise includes client interaction, requirement elicitation, co-ordination of the project deliverables, coordination with technical resources, conducting brainstorming sessions, documentation, communicating effectively with management and recommending solutions that enable the organization to achieve its goals (Scrum methodology), data analysis. 
• Strong documentation skills in authoring Business Requirement Document, Functional and Non-Functional Specifications by gathering business requirements and expectations from Subject Matter Experts (SMEs) and defining business processes, identifying risks, performing Gap Analysis with L ean (FMEA), and mockups.
• Proficient in transforming business requirements into User requirement specification, functional requirement specifications (FRS) and Business requirement document (BRD), including requirements traceability, categorization, and prioritization.
• Well versed in conducting effective and productive Joint Application Development (JAD) sessions with end-users, business analysts, software developers and quality assurance teams for project meetings.
• Expert in test drove development & testing methodologies for performing User Acceptance Testing (UAT), Regression Testing, System Integration Testing (SIT), Business Acceptance Testing (BAT) and documenting test results.
• Provide evaluation and project management support for new online and mobile banking product initiatives and enhancements. Maintain and analyze the bank’s competitor matrix for online and mobile banking functionality.
• Experience working with Technical Lead and assisting Test Manager with test plans, test status, test summary reports, creation and execution of test cases with a good understanding of Bug Lifecycle.
• Strong communication, leadership, interpersonal, analytical, problem-solving, Project Management, presentation and organizational skills, with the ability to work in a demanding environment.
• Expert in documenting specification of data architectural requirement, proof of concept document and guidelines as a part of Commercial off the Shelf (COTS) and cloud-based Identity Authentication software solution projects.
• In-depth knowledge of regulatory compliances in the banking industry: Anti-money Laundering (AML), Customer/Customer Identification Program and OFAC checking in core banking solution.
• Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stakeholders, managers, architects, developers and testers at all levels.

TECHNICAL SKILLS:

SDLC, Requirements Gathering, System Analysis, Business Process Reengineering, Gap Analyze, Continuous Improvement Lean (FMEA and RCA), Process Flows, Use Cases, Cross-functional, Business /Functional Documentation, Change, Management, Wireframes, Reports, Agile, Waterfall, Scrum, Tableau, Data Analysis, Logical Mapping, JAD, UAT, System Testing, MS Visio, MS Access, UML, MS Excel, MS Project, Operating System Windows.

PROFESSIONAL EXPERIENCE:

Business System Analyst

Confidential, St. Petersburg, FL

Responsibilities:

• Elicit business requirements in consultation with stakeholders to update PSCU's In-House Applications for the JHA's clients onboarding process.
• Conduct interviews, meetings, and JAD sessions during the process of Requirement Gathering.
• Interact with various Business Stakeholders, Subject Matter Experts (SMEs), and Product Owner to finalize the Business Requirements for the application.
• Involve with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Gather, analyze, document business and technical requirements from both formal and informal sessions and validated the needs of the Business Stakeholders.
• Gather high-level requirements and developed scope of the project.
• Create and ensure User stories to have reportage on business rules, story points, and acceptance criteria.
• Perform GAP analysis with Lean (FMEA)  by identifying potential problems and their impact on existing technologies,. reviewing current business process, documented the enhancements to meet the end state requirements.
• Follow a systematic approach to elicit, organize, and document requirements of the system.
• Prepare the Business Requirement Document (BRD) and review the BRD with the cross-functional team to analyze the high-level requirements.
• Perform the requirement analysis, impact analysis and documenting the requirements.
• Interact with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Analyze and translate business requirements into system specifications utilizing UML methodology.
• Create Use Cases, Use Case Diagrams, Process Flow diagram, Requirements Traceability Matrix, Behavior Diagrams (Activity diagrams) based on UML using MS Visio.
• Prepare Functional Design Specifications (FDS) employing Use Case scenarios and behavior diagrams.
• Prepare Demo on SharePoint for various businesses to get new approvals.
• Perform User Acceptance testing and documented detailed results.
• Provide input (scope, goals, risks, constraints, timelines, and interfaces) to PM for project planning and control.

Environment: Agile/Scrum, JAD, MS Office Visio, MS PowerPoint, MS Excel, MS Word, MS Project, MS SharePoint, Team Foundation Server.   

Business Analyst

Confidential

Responsibilities:

• Elicited business requirements with stakeholders to update Real Time Message platform which involves in Online/ Mobile Banking, Credit Card, Funds Transfer (AML) and Loans. 
• Participated interviews with key business users and Subject Matter Experts (SMEs) to collect requirements by arranging and facilitating the JAD sessions.
• Participated in meetings to provide knowledge and Expertise on Anti-Money Laundering Initiatives & AML deliverables.
• Prepared Business Requirement Document (BRD) and then converted Business Requirements into Functional Requirements.
• Used agile methodology and coordinated with other members to implement the process and created the following various agile artifacts scope statement: high-level requirements, detail requirements (use cases), functional specification.
• Conducted Requirement Walkthroughs with designers and developers. Developed a UAT Plan and Test Case Scenarios to guide a select group of key end-users in testing.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams based on UML using MS Visio.
• Created Use-Case Models to depict Actors and Use-Cases in various Business Processes and identification of Basic/Alternative flows and definition of preconditions and postconditions of the system.
• Worked with project manager to create and monitor WBS (work breakdown structure)
• Performed GAP analysis by identifying existing technologies, documented the enhancements to meet the end state requirements.
• Developed SQL queries to suck real customer information for using in UAT testing.
• Coordinated problem and issue reviews with follow up on assigned actions.
• Created test scripts and scenarios to ensure that applications work according to business requirements.
• Developed, wrote, and communicate business requirements for the design and implementation application changes or new functionality.
• Prepared process data with using SQL to create dashboard and graph for presentation to upper-level management.
• Have attended resource responsible for proactively maintaining AML (Anti Money Laundering) information with a focused on remediation and refreshing of data in a Banking Systems.
• Analyzed AML functions of the customer's account and have observed how behaves the details and account flow which is acting like fraud position or not.
• Process due diligence for government regulation for compliance.
• AML (Anti-Money Laundering) changes to central regulation for different clusters as a regression testing and implementation regression test for branches.
• Created test scripts and scenarios to ensure that applications work according to business requirements.
• Used Requirements Management tools (HP Quality Center) to manage user stories, requirements, test cases, test results, and provides traceability back to business needs.
• Reviewed test cases to make sure that all the requirements are being met and covered properly. 
• Participated in the bug review meetings, updated requirement document as per business user feedback and changed in the functionality of the application. 
• Assisted to project document repository management along with Project Manager.

Environment: Agile/Scrum, JAD, MS Office Visio, MS PowerPoint, MS Excel, MS Word, MS Project, MS SharePoint, HP Quality Center.  

Business Analyst 

Confidential

Responsibilities:

• Assisted Project Manager in developing Project Proposal, Project Plan, Business rules and work breakdown structure using MS Project and Project Charter.
• Gathered business requirements from stakeholders and translate to development team into detailed requirement specifications.
• Conducted interviews, brainstorming sessions, and SME interactions.
• Facilitated (JAD) Joint Application Development sessions to resolve issues relating to differences between business requirements and technical design.
• Prepared Business Requirement Document (BRD) and Functional Requirement Specification (FRS).
• Identifying potential functional enhancement in the product and generating the feasibility report.
• Prioritizing requirements with the help of client stakeholders.
• Analyzed Business Requirements and segregated them into high-level and low-level Use Cases, Activity Diagrams/State Chart Diagrams (UML).
• Facilitated meetings with IT Directors, department managers to coordinate the manual collection of data.
• Coordinated the collection of data and formatted the data to flat files for feed to FRS.
• Building effective internal client relationships and maintain positive client satisfaction.
• Assured the quality and functional fit of the overall solution.
• Interacted with client's front and back office personnel to define business requirements and software usage.
• Managed and documented the change requests.
• Maintained Traceability Matrices and tracked the test cases, requirements and defect with JIRA.
• Understood the key concepts of SWIFT messaging and the routing rules set up for delivering the trade messages to the providers.
• Involved in the weekly status update with the IT Head, Managers and project leader.
• Involved in User Acceptance Testing (UAT), Unit Integration Testing and validation of the application.
• Created SQL queries and converted them into pivot tables or other tables within Excel.
• Created test scripts and scenarios to ensure that applications work according to business requirements.
• Participated in the Incident Management and Problem Management processes for root cause analysis, resolution and reporting.

Environment: Waterfall, XML, MS Project, MS Office, MS SharePoint, MS Visio, JIRA, Business Objects Enterprise , MS Access.     

Business Analyst

Confidential

Responsibilities:

• Worked as a Business Analyst with Ravago Global project team for upgraded manufacturing automation control tools (CMC).
• Conducted various phases of the Software Development Lifecycle (SDLC) to discuss open issues and resolve them.
• Used Waterfall methodology and coordinated with other members to implement the process.
• Involved in creating and modeling the AS IS diagrams and TO BE system accomplishing the GAP Analysis.
• Reviewed production process risks and performance with using Lean FMEA, RCA and KPI.
• Interacted with Project Head, developers, SMEs, identified, and formulated business requirements (BRD) and supported functional requirement specification (FRS) by interacting with development teams.
• Created Use Case Models, Analysis Models, Design Models, Implementation Models, Use Cases, Use Case Diagrams, Process Flow diagram, Requirements Traceability Matrix, Behavior Diagrams (sequence diagrams, activity diagrams) based on UML using MS Visio.
• Participated in documenting User manuals and implemented User Acceptance Testing (UAT).
• Identified bugs and tracked them to completion using JIRA.
• Prepared new product technical details with communicated customer and sales department.

Environment: Rational Suite, JIRA, Waterfall, UML, MS Visio, MS Project, MS Access, SQL server