SUMMARY:

• 5 years of diverse experience as Business Analyst with expertise in requirement gathering, reporting, documentation, process mapping, scheduling, data analysis, strategic planning and co - ordination between clients, customers and team members.
• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues and co-ordinate with team members in different geographical zones.
• Worked in multiple software development life cycle (SDLC) processes such as Agile, SCRUM, Traditional Waterfall, Hybrid etc and also worked on different project documentations such as business and functional requirements, MVP features list, software user training manual, use case document, status reports, project plan, risk/issue logs, action logs, etc.
• Proficiency in Requirements Gathering Methodologies
• Expertise in requirements for Android and iOS mobile apps
• Proficiency in SDLC (Agile, SCRUM, etc.)
• Good knowledge of Project Management Tools (JIRA, Pivotal Tracker, SharePoint, etc.)
• Expertise in Requirements Analysis and Documentation including BRD and FRD
• Quantitative and Qualitative analysis
• Expertise in Business Model Diagrams (Use case, Activity, Sequence etc.)
• Proficiency in requirements for website, web apps and offline web tools
• Good Knowledge of SQL
• Proficient in MS Office Suite (Power point, Word, Excel, Visio)
• Excellent in team coordination and communication
• Knowledge of QA methodology and QA tools like Bugzilla
• User Experience Research and Testing

CORE COMPETENCIES:

• Proficiency in writing and documenting Business Requirement Documents (BRD), and Functional Requirement Documents (FRD).
• Extensive experience in requirement elicitation techniques like JAD sessions, Document analysis, Focus group interviews, Questionnaires, Interviews (telephonic and face to face), Brainstorming, Requirement Workshop with Users, Subject Matter Experts (SMEs) and business Stakeholders
• Expertise in translating business requirements into functional specifications using various business use cases and business model diagrams such as Activity and Sequence diagrams.
• Expertise in mapping the requirements into various sprints for a selected SDLC such as Agile, waterfall Translating functional requirement into individual sprint development stories in project management tools, like JIRA or pivotal tracker and assigning them to the developers and testers.
• Managing and negotiating change requests with business stakeholders and all concerned team members and doing impact analysis because of change requests.
• Proficiency in MS Office Suite (Word, Excel, Access, Visio, PowerPoint, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the project.
• Used MS Visio to create various Business models like Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence diagrams
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse team (User Experience Group, Developers, Quality Assurance Team, Subject Matter Experts, Technical Product Managers and SCRUM master).
• Created Wireframes and assisted for Mock-ups using Invisionapp and Zeplin for both Android and iOS mobile application.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• It is a holistic wellbeing software platform that provides online content from various health domains like alternative medicine, yoga, meditation and energy healings to the end users. It has free, paid and monthly subscription payment model. The content is delivered via Android or iOS mobile application and a Website in form of audio, video and textual content created by professionals.
• Working on the requirements gathering of the project and creation of Business Requirement document (BRD), Functional Requirement Document (FRD).
• Working on different use cases for various actors of the platform, like end user, web administrator, content writer, content approval manager, etc.
• Assisting in the creation of wireframe for mobile iOS and Android mobile application and website.

Confidential

Business Analyst and Associate Project Co-ordinator

Responsibilities:

• It is HTML5 based responsive web app tool, which is used by site acquisition field agents to capture and upload the potential cell tower site location data. This tool is specially customized for AT&T and Verizon data formats.
• Worked on the requirements gathering of the project and customization needs for AT&T and Verizon data formats.
• Worked on change requests given by AT&T and Verizon.
• Worked on updating and maintaining the requirements specification documents and creating sprint stories with the developer for every new sprint.
• Working with site acquisition field agents to gather the feedback and enhance the user interface and data flow management.

Confidential

Business Analyst

• It is responsive web portal developed for Confidential organization by Creospan for managing students coming to United States on Study (F1) visa in various exchange programs.
• Worked on requirements gathering for the project and the creation of requirement specification document.
• Worked on different use cases for various actors of the platform, like students, parents/guardians, university counselor, local teacher, local guardian, web administrator, etc.
• Worked closely with the client ( Confidential ) to manage and negotiate the change requests and explain them to the team.
• Also assisted in creation of wireframe for mobile apps and websites with Graphics designer and getting approval from the client.
• Reviewed test cases written by QA team and made the modification for better execution of test cases.

Business Analyst

Confidential

• Data Collector Android App is a tool given to all the sales agents for collecting the real estate property data on the fly. This tool works both in online and offline mode, the user can save the data in the offline mode and when comes in online mode, then user can upload the data to backend.
• Worked on initial MVP feature list for the project.
• Created the wireframes for the screens of the tool and also worked closely with the graphics designer to convert the wireframes to screen mocks up and getting approval from client.
• Worked on updating and maintaining the detailed requirement specification document and creating sprint stories with the developer for every new sprint.
• Created the User Manual for how to use the data collector tool for all the sales agents.
• Worked with sales agents to gather the feedback and enhance the user interface and data flow management for the data.
• Worked with testing team to log and track the bugs in the system and make stories out of them for bug fixing.

Confidential

Project Co-ordinator and Business Analyst

• Favista Real Estate Property Search Apps are developed for 3 mobile platforms (Android, iOS and blackberry), which lets user search real estate properties, on Maps and based on various search filters. There is unique Augmented Reality feature implemented, which tells the user the properties in the nearby areas, along with the current distance from the property.
• Did the initial analysis for competitor’s mobile apps and documented their good features, shortcomings and other data points.
• Created on initial MVP feature list based on initial competitor’s analysis for the project and added new innovative features like augmented reality on the phone.
• Worked on updating and maintaining the detailed requirement specification document and creating sprint stories with the developer for every new sprint.
• Worked on creating the wireframes for the mobile screens and also worked closely with the graphics designer to convert the wireframes to screen mocks up.
• Worked with testing team to log and track the bugs in the system and make stories out of them for bug fixing.

Confidential

Business Analyst

• The MOM-SPHINX is an inhouse research software project, which converts speech into text. We feed the software with meeting recordings and it converts them into text. As a part of the software, it also has a web tool built into it, from which the customers can schedule the automated text conversions. The software internally uses the sphinx-4 framework, which is open source Java software. It’s speaker independent software, which works for all the major English accents. Its web tool has other features, like user can search for any meetings with key words.
• Did the initial market research to find out the existing speech to text conversion software’s, which have the similar features and compared their accuracy with our project.
• Created the Functional requirement specification document for the research project.
• Recorded the meetings, tested the performance and accuracy of the speech to text conversion and also created the accuracy comparison document.
• Co-ordinated with the developers, testing team, marketing team and clients to capture the meetings audio and measure the performance.
• Presented the demo of software to different clients and recorded the feedback and suggestions

Confidential

Project Co-ordinator and Business Analyst

• Favista Real Estate Property Web Portal and Website is a place where customers can find, search, sell and rent real estate property on map and based on various search filters. It also has web portal listing tool, where sales agents and customers after login can upload their property details. These new uploaded property become live on the website after the automated and manual approval processes.
• Did the initial analysis for competitor’s website and documented their good features, shortcomings and other data points.
• Created the process flow documentation for web portal listing tool and also the process flow documentation manual and automated approval process.
• Worked on initial MVP feature list for the website and web portal listing tool.
• Worked on updating and maintaining the detailed requirement specification document and creating sprint stories with the developer for every new sprint.
• Worked with testing team to log and track the bugs in the system and make stories out of them for bug fixing.

Confidential

Business Analyst

• Nandos eLearning mobile web app is responsive online testing and training learning portal for their world-wide employees. There are majorly two modules, the first one is instructor module, through which a user can create training programs and online tests. Second is the employee module, from which a user can attend trainings and online test.
• Worked on the instructor module requirements, where user can create trainings, tests and assign them to special employees and can also add different type of content (data, images, videos) to it.
• Worked on the employee module requirements, where user can get notification (email), when any test or trainings is assigned to them and also they can attend trainings and take online tests.
• Created the process flow documentation for both instructor module and employee module.
• Worked on updating and maintaining the detailed business and functional specification document and co-ordinating with developers and client