Sr. Hris Business Analyst Resume
New York City, NY
SUMMARY:
- Possess 20 years of professional Information Technology experience in all phases of software development, Implementation Upgrade & maintenance. Around 18 years of exposure in PeopleSoft; has a very impressive blend of HR Business Analyst / Project Management / Techno - Functional Consultant/ Quality Analyst, Production Support and Technical knowledge of PeopleSoft. He is also proficient in PeopleSoft HCM in versions from 6.5 to 9.1 and has Hands on Techno-Functional exposure to Implementation, Upgrade & maintenance of PeopleSoft application. Well versed with HCM modules HR, Payroll, Benefits Administration, ESS & MSS (eCompensation, eBenefits, eProfile, ePay, ePerformance, EPM,ELM), HRMS Portal Pack, CRM, Time & Labor, eRecruit, Pension Administration, Global Payroll, PeopleSoft Campus Solutions (Student records, Student Admin, Student Financials) and Talent Acquisition & PeopleSoft Financials 8.4/9.1, General Ledger, Accounts Payable, Accounts Receivable, Billing, Projects & Contracts.
- Technically proficient in performing module design, upgrading, Interfacing, conversion, data migration/mapping, setup new deduction codes, earning codes, Fit-Gap Analysis and report writing based on organizational needs using Application Engine, Messaging Agent, People Code, Cobol process, and various People tools. Apart from core modules, he built new bolt-on modules using PeopleSoft technology integrating with PeopleSoft application. He has contributed to several successful software projects till date and Sound Experience in all phases of software development life cycle. He has demonstrated leadership skills by heading project teams aware of best practices in software industry and used them effectively. Experienced in a pressured production environment with a solution oriented attitude and has an emphasis on quality delivery and the ability to design and modify complex systems and subsystems.
- He is a productive team member who has the ability to develop skills and integrate. Possess good interpersonal, mentoring, analytical, written and verbal communication skills and is able to work on own initiative and as part of a team; proven leadership skills involving managing, developing and motivating teams to achieve their objectives. He is dedicated to maintain high standards in quality. Well equipped to prepare functional and technical specifications. Has an ability to adapt to any skill-sets, technologies and environment. In the long-spanned experience, he has gained good exposure in Implementations, Upgrades, Business Requirements and Fit/Gap Analysis, Design, Prototyping, Construction, Testing, Deployment, Production Support, Reporting Solutions and the challenging career that will utilize my technical & functional expertise in design, development & implementation of PeopleSoft applications. As an excellent problem solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of complex systems
TECHNICAL SKILLS:
GUI Tools: Crystal reports, nVision, Form 4.5, Reports 2.5, Visual Basic 4x
Operating Systems: UNIX, Windows 3.11, Windows 95/98, Windows NT/2000, Window XP, Windows Vista, Windows 7,8, 10
SDLC Methodologies: Pursuing Agile (SCRUM) methodologies
Databases: Oracle 7.x/8.x/8i/9i, 11i,11g, DB2, SQL Base, MS Access, MS SQL Server 7/2000
Languages: SQR, PEOPLECODE, COBOL, PL/SQL, C, PASCAL, Java, SQL, ASP, JAVA SCRIPT, Servlets
Case Tools: SQL*Loader, Informatica, Excel
Applications: Human Resources, Payroll, Benefits Administration, Time & Labor, Benefits, eRecruit, Pension Administration, Global Payroll, Student records, Student Admin, Student Financials and Talent Acquisition Manager (TAM)& PeopleSoft Financials 8.4/9.0, General Ledger, Accounts Payable, Accounts Receivable, Billing, Projects & Contracts.
Testing Tools: SQA Manager, SQA Robot, LoadRunner6.0, Test Director, QTP, Rational Clear Quest, Rational, Robot, Silk/QA Partner, Silk Performer, Beyond Compare, SP Debugger for SQR
Other Skills: Project Management - Workflow Management - Process Improvement,Leadership & Change Management - Communication & Decision Making - Agile Methodologies
PROFESSIONAL EXPERIENCE;
Confidential,New York City,NY
Sr. HRIS business Analyst
Responsibilities:
- Working as liaison between NY City HRIS User group and NYCAPS IT on demand request that comes up from various agencies.
- Serving as functional lead in managing projects from concept to completion - Gathering requirements, creating detailed Business Requirement Specifications working with HR business user group, Design, Quality Assurance, Documenting, Training and Change management process required for successful system implementations and upgrades.
- Collaborating on the Core HR, Base Benefits, Ben Admin, Recruiting Solutions (TAM), ELM, eHire, eBenefits, eCompensation & ePerformance teams.
- Leading the testing efforts for the PeopleSoft patches update for Bundles/ Tax Updates and coordinating with the HR User group in testing.
Environment: PeopleSoft HCM (9.2) HR, Payroll, Ben Admin, eHire, eRecruit, MSS, ESS, People tools 8.54, Oracle 11g, PMS, OPA, LRS
Confidential,Lyndhurst,NJ
Sr. PeopleSoft Programmer Analyst
Responsibilities:- Working as liaison between HR User group and IT on demand request that comes up from business owners.
- Supporting in HR/Benefits/Payroll support, customizations and development
- Recent accomplishments include coordination of the configuring of existing and new functionality to better support their self-service business processes and stabilization of few interfaces and reporting. As such, I also provided a key resource in the coordination and remediation of major integration issues with on-boarding process. This includes partnering and coordinating with the HR business side to support various improvement initiatives in the recruiting functionality.
- Administer PeopleSoft Security, including ESS and MSS, by troubleshooting and maintaining Security Setup by creating Row level security, Roles and Permission Lists, and amending the security access based on approved requests
- Responsible for creating specifications for changes to system and works with appropriate technical staff or outside sources to ensure changes are performed correctly.
- Responsible for identifying needs for new department nodes and security permission lists to manage changing business needs.
- Writing complex, compliance, and ad hoc data reports, as needed.
Environment: PeopleSoft HCM (9.1) HR, Payroll, e-Recruit, MSS, ESS, People tools 8.52.07, Toad, Oracle 11g
Confidential,Jersey City,NJ
Lead Manager
Responsibilities:- Performed project work plan management, SDLC, change management and issued resolution processes
- Leading various new upcoming projects & resolving the service requests as on-demand
- Post production support for core HCM modules on day-to-day support
- Acted as liaison between business clients and technical teams by planning, conducting and directing the analysis of business requirements to support online transactions.
- Lead requirements elicitation sessions to understand business problems and how proposed system enhancements will address them for escalating the issues.
- Involved in defining the source to target data mappings, business rules, business and data definitions
- Prepare/ Management and Monitoring all payroll batch cycle and resolving any issues within SLA (service-level agreement)
- Strong expertise in Quality Assurance as part of full life cycle implementations of the above-mentioned modules (HCM) with specific emphasis on creating system/integration test plans, requirements traceability; developing manual test cases/test scripts; performing functional, integration and regression testing; managing defects and preparing comprehensive test metrics.
- Assisted in the development of quality assurance activities including Quality Assurance Plan, Product Acceptance Plan, Test Plan, and Test Cases.
- Expertise in all areas of payroll setup and processing, healthcare plan and 401(k) deductions, tax withholdings, garnishments, payroll deductions, tax levies and child support.
- Lead the Year-End process, Tax Updates and Archival process - various Supplemental payroll process
- Lead and executing various supplemental payroll cycle during year-end
- Assisted in HR/Benefits/Payroll support, customizations, development, documentation and training.
- Prepare and conduct Periodical Project Progress Reviews and coordinating UAT meetings and sign-off meetings
- Consultant Management - implementation, upgrade, support projects and project management
- Participating downstream applications and taking cross training and involvement in overall AXA system processes.
- Preparation of proposals for new initiatives - New Accounts, upgrading existing accounts - Including the status analysis of Hardware and Software for sizing, instance resource requirements
- Excellent Team Management and leadership services
- Assisted in creating and presenting informational business reports for management based on SQL data using ad hoc tools and coordinated with business owners for translation of reporting requirements.
- Gathering new business requirements and provide analysis and design doc for development team
- Attended Oracle Fusion Suite training sessions which include Global Core HCM, Workforce Service Delivery, Talent Management & HR Analytics and completely integrated suite IN cloud and ON Premise software.
Environment: PeopleSoft (9.1 & 9.2) HR, Payroll, Base Benefits, e-Recruit, People-In, TAM, MSS, ESS, ELM, People tools 8.53, People Code, ADP Tax reporting, Toad, Oracle 11g and downstream systems (Main frames and other applications)
Confidential,Princeton,NJ
Team Lead
Responsibilities:- Excelled in guiding the technical team’s work. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
- Resolved numerous project issues including staffing shortages, divergent business and user needs. Set clear expectations and goals for project teams. Track progress against timeline, milestone, and budget and revise as needed.
- Setting up control tables and configured core application tables for all core HR modules, base benefits, benefits administration and time & labor. Some of the application tables set up include benefit plans, benefit programs, event classes, event rules, eligibility rules, workgroups, work schedules, TRC program, time admin Rules for payable time calculation among others.
- Setting up leave accrual process by configuring the application.
- Provided technical/Functional support for the off-shore team of PeopleSoft by project cost, contracts, billing and AR as well as supporting HCM Time and Labor, Ben Admin, Taxupdates and Yearend process.
- Participated in walkthrough and defect report meetings periodically.
- Updated time, issues and risks in the SMS, RTS and SharePoint and submited all deliverables on-time as per scheduled dates.
- Provided technical support for Accenture onsite & off-shore support for 12 team members, including leading daily/weekly sessions on development pitfalls and issues; also, delivered focused training sessions on several specific topics related to development and development standards.
- Prepared Requirement traceability metrics and test documents by analyzing the functional and business Requirements and prepared test plans based on it.
- Managed all verification and validation activities for all production modifications including projects, releases and changes.
- Any defects were logged in Silk Central & Implemented Software Quality Assurance (SQA) development policies, procedures and testing methodologies.
Environment: PeopleSoft HR, Payroll, Ben Admin, T&L, eRecruit, ESS & MSS & FDM 9.0 GL, AP, AR, PC, CA People tools 8.5, People Code, Toad, Oracle 10g, MS SQL server 2000 & MS Access & Silk Central
Confidential,Washington,PA
HR/Payroll Business Analyst, Project Management & Production Support
Responsibilities:- Project management and support for 2006/2007 and 2008 years for PeopleSoft release Tax updates, Testing & Year end process.
- Reputed knowledge in creating specifications, project schedules, analyzing the upgrade process to re-customize and reapply the customizations, supervising design activities and interfacing with customers for successful completion of project.
- Leaded a team of 11 people, among which 8 were users and 3 developers comprising of technical and functional through all stages of primary and secondary support with strong work allocation & management skills.
- Highly motivated HR and Payroll Professional, with a strong record of achievement in an environment of change. Proven team builder and leader with effective interpersonal skills and analytical/problem solving abilities.
- Involved in requirement gathering for the custom module of Long Term Receivables and collections.
- Developed the functional design document based on the initial requirements and the fit-gap analysis.
- Monitored user group performances-weekly/monthly status reports, and weekly status meetings.
- Processed W-2 information and created W-2c’s for any yearend adjustment earnings, deductions & garnishments from 2006 to 2008.
- Balanced all quarterly and yearend tax reports and submitted reports to ADP for processing.
- Resolved production defects by going through the prescribed software development lifecycle.
- Completed the QA test process for the following: Peoplesoft tax updates, Peoplesoft Payroll, Benefits Administration, Production Assurance, Management Hierarchy, Organizational Chart Reporting, Cobra Administration, Open Enrollment, eBenefits, and network patches.
- Worked extensively in security by designing & developing roles, permission lists and user profiles for development environment.
- Participated in process improvement efforts such as PSHUP process.
- Handled break fix and investigated issues using tools such as Application Engine, SQR, SQL, Application Designer and UNIX.
Environment: PeopleSoft HRMS/HCM 8.8, 8.9 & 9.0 People tools 8.44.07 & 8.5, People Code, SQR, Process Scheduler, ADP interface process, Web logic, Microsoft Access Database, SQR, Toad & Oracle 9.1.0.62
Confidential,Saddle Brook,NJ
Business Analyst, Production support
Responsibilities:- Post production support for core HRMS, payroll modules and day-to-day support of USA and CAN payrolls. Prepared user documents for pay check reversals, adjustments and etc
- Designed and developed a transfer process to accommodate all types of transfers, for associates at Ajilon that are in different branches within same the database; one database to another database and between different front office systems.
- Modified and changed the layout of paycheck to accommodate company’s needs
- Created new TRCs (Time Recording Codes) in order to record overtime to meet company's requirements in Time & Labor.
- Involved in Time Admin Process for generating Submit Time and Time Admin process and worked on Exceptions
- Worked on Development of Technical And Functional Spec for Payroll And Time And Labor Processes.
- Time and labor duties include setting up reporting schedules, edits, rules, time clock, configuration, customization of batch T&L processes, creating a ORACLE financials labor interfaces and writing client specific reports.
- Tested customizations and troubleshoot issues with technical consultants.
- Supported functional various issues in production environment.
- Sent Weekly & Bi-Weekly Paycheck data to TALX agencies through schedule jobs to encrypt, decrypt, sign and verify files and securely transfer them using SFTP (SSH)
- Developed an interface program for External Ajilon TALX system and populated the paycheck information to TALX agency.
- Fixed payroll process for employee tax data, payroll error messages and time cards.
- Played a key role in the planning and implementation of patches and upgrades.
- Handled various day-to-day payroll issues.
Environment: PeopleSoft 8.3 HCM (HR, Ben Admin, Payroll, eRecruit, CRM, Employee Self Service, Manager Self Service and T&L) People tools 8.19,AP,AR,GL
Confidential,Schenectady,NY
Senior PeopleSoft
Responsibilities:- Was involved in coordinating the payroll, benefits and pension work from onsite team and estimated the work and assigned the task to the right recourse offshore. Was also involved in maintaining proper documentation and delivery of the task to US onsite team.
- Developed design document for retiring work-around solutions in Time & Labor. This entailed studying various custom processes and suggesting best-fit solution
- Generated SQR reports to create Time Load to pay sheets, master employee listing, employee pension plan data, new hires and terminations.
- Conducted unit, system and integration (end to end) tests for specific business processes such as comp time accruals, weekly elapsed time, prior period adjustments and documented results the tests with the test data.
- Created system test scripts and coordinated sample employee data for the system test cycle.
- Supported business user for system testing.
- Worked with functional people for system integration (SIT) writing SQL’s for the test scenarios to prepare detail data worksheet (DDW) for pension life events.
Environment: PeopleSoft HRMS 8.8.0.0, People tools 8.43.17, People Code, SQR, Process Scheduler, Web logic, HP-UX 11.0, Tuxedo 6.5 and Oracle Oracle9i Enterprise Edition Release Enterprise Edition Release 9.2.0.4.0,SFTP, SQR, Toad and PL/SQL (v6.0.3.893) Developer, Rational Clear Quest & QTP.
Confidential,Virginia Beach,VA
Senior PeopleSoft Techno functional Consultant
Responsibilities:- Has strong understanding of the PeopleSoft upgrade methodology, PeopleTools, and PeopleSoft technical architecture, SQL, and People Tools.
- Conducted Fit/gap Analysis, Re-Engineering of business processes in the upgrade of major HRMS modules such as human resource including base benefits, time & labor.
- Compared SQR reports with the vanilla 8.8 version reports and analyzed the fit gap between those two, and modified the code.
- Participated in verifying time and labor set up for various time collection sources.
- Played a key role in planning and implementing the patches and upgrades.
Environment: PeopleSoft HRMS (8.8/8.30.0.0 ), People tools (8.42.05/8.19.09 ), People Code, SQR, Crystal reports, Process Scheduler, workflow Administrator, Web logic, HP-UX 11.0, and Microsoft SQL server.
Confidential,MD
PeopleSoft Techno Functional Consultant
Responsibilities:- Project: This project is about replacing the existing HRMS Application i.e., Tessaract with PeopleSoft V8.8 across Confidential . The implementation was done by IBM - US.
- Played the role of a developer and co-ordinate for conversions, interfaces (inbound and outbound) and online customizations for HR, Base Benefits, Benefits Administration, North American payroll, Time and Labor, Health & Safety, eBenefits, eRecruit, Employee Self Service, Manager Self Service. The conversions and interfaces have been done by using Application Engine & SQR.
- Completed an analysis and development of current and future state documentation requirements. Included were the proposed core setup tables for human resources, time and labor, payroll tables.
- Involved in designing inbound and outbound interfaces from Tessaract, EQDB, and Oracle Financials to PeopleSoft and vice versa.
- Tested batch transaction processing system in UNIX.
Environment: PeopleSoft HRMS 8.80.0.0, People tools 8.42.05, People Code, SQR, Crystal reports, Process Scheduler, workflow Administrator, Web logic, HP-UX 11.0, Tuxedo 6.5 and Oracle Oracle9i Enterprise Edition Release 9.2.0.2.0,TOAD, SQR: Through PeopleTools 8.42.05 and Quest Stat.