SUMMARY:

• Over 9+ Years of experience in Business Analysis with diversified experience in Finance, Banking, Insurance and IT Industries.
• Interacted with stakeholders, gathered requirements, rating them and assigning priorities to each of them. Documenting business processes and translating them to functional requirements
• Involved in all phases of Software Development Life Cycle (SDLC) and comprehensive knowledge of SDLC methodologies such as Waterfall, RUP and Agile Scrum
• Ability to collaborate with peers in both business and technical areas to deliver system solutions in line with corporate priorities
• Excellent Business Analysis skills and Systems Analysis skills with expertise in translation of business associated efforts into structured systems specifications
• Design and develop Use Cases, Activity Diagram, and Sequence Diagrams using Unified Modeling Language (UML), Rational Clear Quest and Clear Case
• Expertise in Data flow diagrams, Entity Relation diagrams, Gap Analysis, Developing Business Process Re - Engineering and Process Modeling using MS Visio
• Implement the Rational Unified Process (RUP) in all four phases of a project: i.e. Inception, Elaboration, Construction and Transition
• Well versed in performing Change Management by using Impact Analysis, Gap Analysis and Responsibility Assignment Matrix
• Proficiency in creating Test Cases, Test Plans, Test Strategies, scope document and mapping document using Enterprise Architect and MS Visio
• Excellent business writing skills essential for producing various business documents such as Functional Requirements Document (FRD) and Non-Functional Requirements Document (NFRD)
• Interact with the development and testing teams to make sure captured requirements are developed and tested
• Organize Joint Application Developments (JAD) sessions, Scrum Meetings, walkthroughs, interviews, workshops and Rapid Application Development (RAD) sessions with end-users/clients/stake holders and the IT team for deriving detailed functionality aspects of business process
• Ability to apply general organizational knowledge of the business and systems processes in problem analysis
• Have a high degree of self-motivation and ability to work and communicate efficiently in a group environment
• Strong communication, interpersonal and analytical skills

TECHNICAL SKILLS:

SDLC Methodologies: Agile Scrum, RUP, Waterfall

Design Tools: MS Visio,IBM Rational,Rally

Databases: My SQL, SQL Server, Oracle, DB2Operating Systems: Windows 2000/XP/7

Project Management: Microsoft Project, Microsoft Office

PROFESSIONAL EXPERIENCE:

Confidential, troy MI

Business Analyst

Responsibilities:

• Created User Requirement Document, Business Requirement Document (BRD), and Functional Requirement Specification (FRS)
• Assisted the PM on various projects throughout the Project Management Life Cycle (PMLC) including Project Charter, Project Plan and Resource allocation
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the business from the conceptual to procedural level using Documentum
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of RUP effort in different iterations and phases of the Software Development Life Cycle
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that ensures any Critical Requirements are not missed
• Managed and traced requirements using Rational Requisite Pro
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing
• Responsible for providing analytical support in the Design, Development and Implementation of Project
• Verified the Business Scenarios on new builds to allow extended testing by the QA team

Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions, played a key role in making sure that the overall project(s) successfully met the business needs
• Acted as a liaison between business users and development team, translated business requirements into technical requirements
• Analyzed and understood the current state processes to ensure that the implications are understood by the business and project team
• Developed overall understanding of how As-is and To-be business needs will impact the solution
• Prepared functional requirements to define the system rules by creating Use Cases, interface design, activity and sequence diagrams in MS Visio
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software
• Interacting with the development and testing teams to improve overall quality of the system
• Documented and tracked the defects found while in the testing phase and close them in time
• Interacted with the business and technical team to create front-end and back-end FSD’s and communicated these to the stakeholders while co-coordinating approvals
• Gathered and documented user requirements and directed developers for practical deliverable in documentum

System Analyst

Responsibilities:

• Worked closely with end users to understand the problems with current system and need for new system.
• Assisted the project manager to construct a project plan that included Project Schedules, Milestones tracking, and Meeting minutes using MS Project.
• Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be understood and reviewed by both technical and business people.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements.
• Complete study of the in-house requirements for the data warehouse. Analyzed the DW project database requirements from the users in terms of the dimensions they want to measure and the facts for which the dimensions need to be analyzed.
• Involved in in Logical & Physical Data Modeling. Database Schema design and modification of Triggers, Scripts, and Stored Procedures in Database.
• Actively attended various Scrum ceremonies and workshops of other teams when possible to share best practices and process improvements to improve organizational as well as Team scrum processes such as writing effective User Stories using INVEST criteria and tasks using SMART criteria and creative Retrospective techniques.
• Assisted in identifying documents needed to develop Suspicious Activity Reports (SAR) as required by Bank Secrecy Act and FINCEN for generating reports and red flags to report fraud, money laundering, patterns and inconsistencies activities.

Assistant Manager Operations

Responsibilities:

• Lead & motivated a team to ensure a balance between Task, Team and Individual is maintained at all levels and ensure that the team works in a cohesive manner
• Ensured ongoing monitoring of performance management system already in place to measure effectiveness and staff satisfaction
• Reviewed, monitored and appraised work of team members to ensure that Productivity, Quality and Compliance are being maintained at the agreed PLA’s put in place by the Business Area
• Ensured effective resource management for both existing processes and new business, to maximize asset utilization.
• Initiated and recommended new hires, salary increases, promotions, transfers and terminations. Administered/managed motivational and incentive programs for staff
• Displayed the ability to build team member’s core competency by the means of Development Ladders, Personal Development Programs and workshops
• Worked on generating and validating Reconciliation Reports
• Generated and provided daily, weekly and monthly BA status reporting metrics to various levels of project management
• Well versed in Information Reporting services for the commercial and corporate customers with an in-depth knowledge of data generation and content validation
• Contributed in estimations for the project, identify and log project milestones and periodically report to management throughout the life of the project
• Responsible for analyzing and reporting daily, weekly and monthly metrics
• Provided high quality and effective training to the new hires for CML Collections
• Ensured process training is completed in accordance with the training plans
• Delivered ad hoc courses as and when required to ensure seamless approach to training demands
• To be one point of contact in the business area for all technical/process training requirements
• Worked in collaboration with the BCP objectives, ensuring contingency initiatives are achieved

Business Analyst/ Jr. Finance Manager

Responsibilities:

• Created SSIS packages to load data into Sql Server using various transformations in SSIS.
• Created SSIS Reusable Packages to extract data from Multi formatted Flat files, Excel, XML files into Database and Billing Systems.
• Extract the data from various sources like SQL Server, Text files, and access into Data Warehouse.
• Works with SQL Server, SSIS technologies and has a good Data Warehouse knowledge and tools.
• Involved in designing, developing, debugging and testing of reports in SQL Server Reporting Services (SSRS).
• Generated periodic reports based on the statistical analysis of the data from various time frame and division using SQL Server Reporting Services (SSRS).
• Worked on Performance tuning of ETL transformations, data validations and Stored Procedures.
• Facilitated Sprint Planning as Scrum Master for multiple Scrum teams to ensure successful completion of sprints.
• Identified and documented Functional and Data Requirements, and User Stories as per the Scrum framework