SUMMARY:

• More than 10 years of IT experience some of which were in the Automobile Manufacturing Industry.
• Strong a nalytical, problem solving, interpersonal, decision - making and time management skills.
• Extesive experience in PLM team center tool. Extensive experience in Agile and Waterfall projects.
• Skilled in conducting meetings with Business stakeholders and development teams to capture and define requirements, review the p roject status and outcomes of projects on a regular basis.
• My experience has mostly involved working with large companies as well as smaller groups within the organization.
• My objectives are to continue to grow professionally as an IT professional and communicator . 

TECHNICAL SKILLS:

• Business and Quality Analysis
• Scheduling meetings, Track Bugs
• Organize and drive meetings, research requirements
• Communicate status with stake holders
• Team player attention to details
• Track bugs and change controls
• Report project status
• Gather functional requirements, user story grooming, Use cases, BRD’s and FRD’s
• User activity diagrams, UML diagrams
• Sprint planning
• Demos to customers
• End user training material
• Agile, water fall and USDM and SDM
• HTML
• XML
• SQL Developer
• PL / SQL
• Oracle/ERP
• HIPAA EDI
• MS access
• MS Office
• Jira/Rally
• Jira Agile
• Rally
• HP Quality center
• MS Visio
• Provision
• Requisite Pro
• UML diagrams/Wire frames
• Share point
• J-Meter Unit test cases
• Team center
• ALM

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Dearborn, MI

• Work as feature owner / Product owner for Ford connectivity vehicles and services department(CVNS)
• Developed features and platform enablers like account Activation and reset through telematics control units (TCU) and Cloud services (SDN and NG-SDN)
• Meet with Vendors for designing the features and functionalities and other features enablement’s like provisioning, wi-fi hotspot, fleet, online traffic real time traffic applications
• Worked on infotainment head units and data plan utility applications for consumers
• Worked with mobile app team to integrate all the cloud functionalities
• Developed Production requirement documentations(PRD) and product specification documents(PSD) and developed functional specs FSD’s
• Reviewed the validation and performance documentation and worked closely with validation teams to verify the functionalities and issue closures
• Worked on server migration from SDN to NGSDN and Telematics control units swaps and provided the documentation for field service action.
• Involved in global implementation of Ford connectivity vehicle services to North America, Europe, China and Asia pacific.
• Involved in Data analysis and troubleshooting the issues from plant and also pre-production vehicles.
• Involved in writing the SQL queries for modem swaps and trouble shooting the issues regarding the performance analysis and provided reports to management for their review and planning
• Attending the ad-hoc meetings with client to generate the reports and presented the issues in detail.

Business Analyst,

Confidential, Detroit, MI

• Worked as Business Analyst for Market Product Information Application (ACA)
• Gather requirements for Business Process in the form of Business use cases
• Responsible for reconciliation of issuer vs CMS data using preliminary payment report
• Analyzed the HIX EDI 820 transactions for payment remittance and Payment codes and 834 for Enrollment data
• Worked on LRSP Claims for Mainframe systems and analyzed the claim data, integration testing of claims systems.
• Analyzed the CMS data and gather requirements for generating reports using Excel Tool
• Generated Non Discrepancy and Discrepancy Reports for payment and Enrollment data
• Reconciliation of enrollment data with preliminary payment data from CMS
• Gather requirements for automating the reconciliation process
• Responsible for gathering updated requirements from CMS webinars and distribute among key stake holders
• Groomed the user stories with detailed information from customers.
• Gather requirements for health Analytic reports, Provider quality report system, Provider Link, Measures and Conditions.
• Extensive experience in using HP Quality Center testing tools and scripts including Quick Test Professional
• Performed manual testing of the CMS Portal of 820 process and created test cases and Test scripts and tracked ad reported bugs for resolution using HP quality center.
• Analyzed the rules and measures written in XML and verified with the rules engine.
• Extensive Experience in DQM tool (Data Quality Management tool), identified the gaps in requirements and presented the enhancements requests to the team to improved business process and DQM tool.
• Analyzed the PHI (Patient Health information) for Analytic reporting and worked on data integration and separation.
• Analyzed the HL7 messages for data quality and patient medical records and EMR records
• Worked on HOSCOMM Mobile project which is healthcare project which is to replace the pagers with Smart Phones.

Business Analyst

Confidential, Ann Arbor, MI

• Analyzed and define the rules using the SAGE interface rules engine.
• Defined and customized rules in XML based on the customer needs and ANQF standards.
• Analyzed and documented the complex rules process and define optimum path to run the rules.
• Analyzed the rules in XML for optimum performance of SAGE engine.
• Groomed user stories and documented the acceptance criteria in Rally.
• Documented the functional and non-functional requirements of the project as BRD
• Created Reports for aggregates based on the fact tables.
• Co-ordinated with offshore team to clarify the requirements and any queries regarding the requirements.
• Reviewed test cases and test plan documents and test strategy from QA team.
• Developed on the requirement traceability matrix at the end of the product development.
• Expertise in automation testing with QTP and Quality Center
•  Extensive experience in Verification, Validation Integration Testing  Analyzed requirements, design documents, functional specifications, use cases and data experiences in preparing and executing the Test Plans, Test Scenarios, Test Cases, Test Procedures and Defect Management 
• Worked with PLM tool for Team center search and reporting module and admin modules for creating and maintaining the workflows

Business Analyst,

Confidential, Dearborn, MI

• Developed Use case documents and user stories for the business Process and requirements.
• Documen ted the user acceptance criteria for each story and demoed to the customers at the end of the each sprint and documented changes and issues and feedback from the demos.
• Extensive experience in administering of team center PLM tool.
• Worked as Team center administrator for creating and maintaining the organizations and Roles and groups and created tree structure for Product validation group.
• Created admin workflows for dash board for review, surrogate and approve models
• Extensively worked team center to configure e BOM’s and Part number/items
• Worked on structure Manager, Requirement management module and admin modules and BOM for creating documents and trace links
• Worked on search and reporting module of team center
• Extensively worked on creating the BMIDE for creating and modifying the data model.
• Helped the Business in UAT testing with preparation of test cases and Test data.
• Developed the Proof of concept for Global regulatory information Database ( GRID).
• Performed in-depth Analysis of the Legacy systems called System engineering tool kit(SETk), Ford Design verification system (FDVS) and gained Application business knowledge to redesign and re-engineering the new system interface.
• Designed web interface for r eporting and s earch module for requirements and test methods.
• Worked as requirement gathering lead and test lead for testing each jar file at the end of the each sprint and tested the new features of the product and demoed the same to the stakeholders.
• Developed screen mock ups and screen designs GUI’s for better understanding of the behavior of the screen.
• Involved in UAT, regression and Integration testing of FSMS product in portal as well as in team center environment.
• Extensive experience in writing test cases, test scripts and test strategy documents.
• Experienced using HP Quality Center with SDLC methodologies including Agile/Waterfall approaches

Business Analyst

Confidential, Toledo, OH

• Configured and tailored the QSI and Compliant Pro Applications as per the business needs.
• Worked on Advanced Product quality planning (APQP) documents. Configured and tested Compliant pro &QSI Product for al APQP processes and conducted UAT with stakeholders

Environment:  MS Word, Excel, Project, MS Visio, QSI, Lotus Notes, Compliant Pro

IT Business Analyst  

Confidential, NY

• Worked on Enrollment, Claims Processing, ITS Claims, and Customer Service Applications which are supported by FACETS.
• Worked on constituent web solutions (CWS) which is a web based project that enables all the members in a family to login to it and view all of their health related information online.
• Tested CWS portal for performance, Integration, regression and end to end testing of the Product

Environments:  MS Word, Excel, Project, Visio, SQL Queries, FACETS, Cognos reports, EDI 834,835 and 837

QA / Business Analysis

Confidential, Milwaukee, WI 

• Performed medicare claims p rocessing as per CMS compliance.
• Tested 837 Claims for Billing and Payment; tested 834 Claims for Benefits Enrollment, 835 Claims for Pre-adjudication; tested 270 Claims for Eligibility Coverage Verification.

Environment: Trizetto EDI Facets 4.51 / 4.31, HIPAA EDI, Datastage TX, IBM Mainframe, JCL, COBOL, SQL Server 2005, Oracle 9i, Cognos Reporting Tool

Business Analyst / QA Tester

Confidential, Galesburg, MI

• Worked on back end testing which was performed to verify and validate data and data verification; data integration test was done using SQL queries for oracle quality a pplications.
• Worked as Oracle ERP business Analyst for BOM, purchase order, A/ and A/C applications.

Environment: Win Runner, LoadRunner, Test Director, Java, J2EE, Oracle 8, PL/SQL, XML, Java Script, Eclipse Workbench, Web Sphere 5.0, UNIX, Windows 2000