SUMMARY:

• Senior Business Analyst and Scrum master with 7 years of experience in IT industry with strong knowledge and experience working with different SDLC methodologies such as Waterfall, Scrum
• Worked in different projects on financial services like Credit appraisal system, Loan Origination, Data warehouse, Amazon web services, Anti money laundering, Inventory management system, Order management system and Advance pricing.
• Experience in eliciting and documenting business requirements by conducting JAD sessions, one - one and Group interviews, focus groups, Job Shadowing, Reengineering and Document Analysis.
• Experience in performing ‘Feasibility Analysis, GAP analysis, Risk Analysis, Cost-Benefit Analysis for business processes and to map the compatibility of the new system with the requirements.
• Created various documents including the Business Requirements Document (BRD), Functional Requirement Document (FRD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Created Unified Modeling Language (UML) diagrams such as Use Case, Activity and Sequence.
• Experience in creating process workflows, data flow diagrams, wireframe and mockup screens.
• Worked on implementation of SOA architecture, web services and web methods.
• Complete understanding of Web-Services (and their documentation) like REST and SOAP (and involved in their testing using SOAP UI) using XML, WSDL and UDDI, using internet protocol suite like HTTP under Three-Tier Architecture and Service Oriented Architecture (SOA).
• Exposure to Client, Server and Database validations and scripted XML for request and responses of web methods to web services using XMLSpy to assist the development team.
• Possess knowledge of usage of different scripting languages like HTML, CSS, JavaScript, AngularJS, Ajax and Node.js.
• Negotiated and updated SLA contracts for the internal web services.
• Analyzed the requirements and created business rules for client side validations to help development team.
• Experience in developing Test plan, Test scenario, Test cases, in manual and automated test environments.
• Knowledge of Testing Life Cycle. Assisted in Black Box testing, Functional and Non-Functional Testing, Integration Testing, Regression Testing, Performance and User Acceptance Testing.
• Solid understanding of Database concepts like Master Data Management, Data Warehousing, Data Structures, Schemas and Dimensional Modeling.
• Proficient at creating Data Mapping Document and identifying basic transformations to cleanse the data, improving Data Quality.
• Performed SQL queries using different functions like joins, unions, group by and aggregate functions to extract data from different databases (Oracle, SQL Server) for timely reporting and validation.
• Evaluated change requests by performing impact analysis on the triple constraints of the project.

TECHNICAL SKILLS:

Modeling Tools: Wireframe.cc, MS Visio, Balsamic Mockups, OmniGraffle, RML

Business Analysis: MS Project, JIRA, Rally, HP ALM, MS Office Suite

Defect tracking tools: HP ALM QC 11.0, Team Foundation Server 2011-2013

Reporting/BI Tools: Cognos, Tableau, Crystal Reports, Informatica Power center, Oracle Data integrator

Repository Tools: SharePoint, Bitbucket, GitHub

Operations System: Windows, Unix and Linux

Documentation: Adobe Professional, Microsoft Visio, Microsoft Office

Databases: Oracle, MySQL, Maria DB, ProQuest

WebTechnologies: XML, HTML, SOAP, REST, Web Services

Web servers: Apache 2.0.52, WebLogic8.1.6, Windows 7,8,8.1, MAC OS.

Methodologies: Waterfall, Scrum, Six Sigma

WORK EXPERIENCE:

Confidential, Minnesota

Business Analyst/ QA analyst

Responsibilities:

• I was involved with business partners and vendors to elicit requirement , analyze and communicate key business and functional requirements.
• Performed GAP and assisted in Cost-Benefit analysis to evaluate the enhancement and impact on business process.
• Work closely with Senior Leadership to define business problems and value to prioritize the delivery of features prior to implementation
• Conducted JAD sessions to assess needs, gather requirements and decide deliverables.
• Interacted with stakeholders to understand the work flow and identify challenges.
• Elicited requirements from the intended users and documented the requirements in Business requirement documents (BRD) and Functional requirement documents (FRD)
• Managed change requests from stakeholders based on the criticality of the request for deciding on making the change in the project
• I was involved in creating UML diagrams like Activity flow diagram, use case, for defining business processes.
• Conducted JAD sessions to gather the design requirements for the solution proposed.
• Created mockup diagrams to understand the work flow in user interfaces in coordination with UX team.
• Responsible for creating process workflow of the new enhancement with the integrated architecture.
• Developed client side and server side validations by writing business rules in the business engine acquired from the stakeholder.
• Served on the communications conduit between IT and the business side in Service Oriented Architecture (SOA), and the web services.
• Assisted in Negotiated and established internal and external SLAs and made sure they are met all possible times.
• Worked toward secure integration points for transmitting data with end to end encryption over the net.
• Involved in finding web services from the internal repository and external vendors.
• Developed Requirement Traceability Matrix and prepared test data for UAT testing.
• Assisted in creating and reviewed Test Plan and executed and reviewed Test Cases and its results.
• Monitored performance testing results for several modules within the application.
• Documented the technical specifications of the web service for use in the binding template of the service UDDI.
• Documented sample requests, depicting the format of the calls to and from the web service.
• Organized Triage calls to resolve conflicts as well as to work out defects identified in testing

Environment: Scrum, Windows 8/10, Microsoft Office Suite, Microsoft Visio, TOAD, Oracle, JIRA, Confluence, SharePoint, Tableau, SOAPUI, UFT, HTML5, JavaScript, jQuery, Responsive Design, understanding data specifications, Ability to juggle multiple projects simultaneously

Confidential, New Jersey

Business Analyst

Responsibilities:

• I was involved in Gathered requirements, functional specifications, designed, tested, and enhanced business systems.
• Developed technical solutions to business problems, Created Vision and Use case documents .
• Developed and implemented comprehensive test plans to ensure that systems and programs are tested.
• Created GUI elements, Workflow Diagrams, Activity Diagrams and cross functional diagrams.
• Designed wireframes and mockups and designed the Catalog management process.
• Developed Use Cases, Sequence Diagrams, Activity Diagrams, and Class Diagrams.
• Performed Data Analysis on generating Canned as well as Ad-Hoc reports and Data mapping activities for the reports using various tools like Informatica, Tableau and some reporting tools like Crystal Reports
• Reviewed defect reporting and resolution in MS Project Clear Quest to track project progress
• Conducted ETL testing process for data quality, data integrity, data transformations and data validations.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects). Prepared test condition document
• Facilitated Functionality, Integration, GUI, Regression, Usability and System testing.
• Create Documentation explaining how Master Data Models for MDM initiative are being populated with data from existing source data systems
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis
• Tested Web Services /XML / SOAP and Restful services using SoapUI tool. Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application per the Business Requirements and performed automation testing.
• Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.

Environment: Windows 8/10, Microsoft Office Suite, Microsoft Visio, TOAD, Oracle, Java, JIRA, Confluence, SharePoint, Tableau, SOAPUI

Confidential, Austin, TX

Business analyst/ QA analyst

Responsibilities:

• Gathered requirements, functional specifications, designed, tested, and enhanced business systems.
• Developed technical solutions to business problems, Created Vision and Use case documents .
• Developed and implemented comprehensive test plans to ensure that systems and programs are tested.
• Created GUI elements, Workflow Diagrams, Activity Diagrams and cross functional diagrams.
• Designed wireframes and mockups and designed the Catalog management process.
• Developed Use Cases, Sequence Diagrams, Activity Diagrams, and Class Diagrams.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects). Prepared test condition document
• Assisted project leader for project management and delivering projects.
• Facilitated Functionality, Integration, GUI, Regression, Usability and System testing.
• Determined proper installation parameters for software and hardware, for smooth integration and transition.
• Analysed detects, identified and corrected technical problems and deficiencies
• Tested Web Services /XML / SOAP and RESTFul services using SoapUI tool. Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application per the Business Requirements and performed automation testing.
• Developed Requirement Traceability Matrix and prepared test data for UAT testing. testing results for several modules within the application
• Design robust and scalable test plans for feature components which can be easily incorporated into the overall feature test plans and meet customer requirements with little or no guidance

Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint, MS Visio, SCRUM, MS SQL, Business Objects, Quality Center, Rally.

Confidential

Business analyst/ QA Analyst

Responsibilities:

• Developed technical solutions to business problems, Created Vision and Use case documents .
• Updated WSDL file as needed for Endpoint, Tested request and response XML . Added Assertions to validate the response xml with database.
• Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML . Created Test Data for QA and UAT.
• As part of the QA effort, interfaced with receivers to download event logs through device's ports. Studied the file formats as part of the receiver performance business test case formulation.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort.
• Performed System testing, black box testing, smoke testing and regression testing .
• Validated reports by executing SQL queries and compared the data using File comparison tool.
• Involved in Smoke Testing, Regression Testing and User Acceptance Testing .
• Analysed detects, identified and corrected technical problems and deficiencies
• Validating the Web Service responses using SOAPUI .

Environment: VB, MS Team Foundation Server/Team Edition, HP QTP 11.5, HP ALM QC, SharePoint, XML, HTML, MS Test Manager 2010, SQL Server, PL/SQL, WSDL, SOA, Crystal Reports, Web Services.