SUMMARY:

• Highly motivated and result oriented with over 5+ years of industry experience as Business Analyst
• A self starter with leadership qualities, interpersonal and communication skills.
• Strong organizational, communication, leadership, planning and vendor management skills.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Project Life Cycle, and Rational Unified Process (RUP)
• Excellent Analytical skills to understand the business process and Functionality, Requirements and to translate them to system requirement specifications. Developing functional specifications for business process refinement and automation, data modeling, system architecture, conducting feasibility studies, scope.
• Expertise in test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation.
• Experience with writing SQL queries.
• Competent in conducting Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with a committee of Subject Matter Experts (SME’s) senior management and IT groups
• Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modelling Language (UML) in an SOA environment.
• Good understanding of data modeling concepts.
• Excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts.
• In - depth experience acting as a liaison between business owner, Subject matter experts and development teams.
• Experience with Data mapping, class diagrams and ER diagrams.
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to the forces of change
• Extensive experience with process modeling using UML, flow charts, task diagrams, Sequence Diagrams, Activity Diagrams and Use Cases.
• Experience in writing SQL queries/scripts for data analysis and QA report testing.
• Excellent communication and presentation skills. Experience working with business users as well as senior management.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Ability to work cross-functionally and with all levels of the organization
• Creative and Aggressive person capable of forming and maintaining positive and productive team environments and with integrative thinking skills.

TECHNICAL SKILLS:

Methodologies: RUP, UML, Waterfall, Agile/Scrum

Requirement management: TFS

Reporting: MS Visio, MS Project, MS PowerPoint, MS Excel, MS Outlook

Database: Oracle 9i, Teradata, OBIEE, Oracle DBA, Netezza, Microsoft Access, MS SQL server

PROFESSIONAL EXPERIENCE:

Confidential, CA

Business Analyst

Responsibilities:

• Involved in the preparation Requirements and Functional Specification documents.
• Participated in sessions to develop and agree upon a system that focuses on the business requirements.
• Performed requirement gathering & analysis by actively soliciting, analyzing customer requirements and prepared the System Requirements Specification Document (SRS Document).
• Gathered requirements and documented the functional specifications for the Inflight team.
• Prepared business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), functional specifications, and defining project plans
• Conducted User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.
• Facilitated JAD sessions to gather, synthesize and prioritize requirements using interviews, document analysis, requirements workshops, site visits, and surveys.
• Ongoing oversight and cooperative networking with portfolio management teams to ensure continual support initiatives are met and changing departmental reporting needs are supported.
• Prepared “user story” using TFS tool and documented work flow with the help of MS Visio.
• Worked with developers, architects and the QA team to ensure comprehension and feasibility of requirements. Manage issues logged by developers and resolve them.
• Collaborated with clients and stakeholders - both external and internal to client - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders functional requirements and design specification for enhancing several applications.
• Prepared test scenarios and worked with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases.
• Analyzed change request and coordinated to address the changes required with the development team.

Environment: Agile, RUP, SQL Server, MS Visio, MS Office 2010, SharePoint, TFS

Confidential, New Jersey

Business Analyst

Responsibilities:

• Designed Visio process flowcharts for the enhanced Customer Complaint Handling System. Prioritize documentation schedule for multiple projects
• Created complex integration diagrams (Sequence, Component & Activity) to visualize Business Process and their interaction with interfacing systems
• Involved in the analysis of the existing data mapping phase according to functionality and data conversion procedure.
• Conducted Joint Application Development (JAD) sessions with IT teams to identify changes, and participated in Stakeholder Meetings to communicate the same.
• Worked Data Conversion Strategy for converting data from the existing site to the new site.
• Communicated (formally and informally) with the team regarding PMO Deadlines, Dependencies with other teams and Milestones.
• Managed SharePoint to maintain up to date changes to any artifact, version controlling and controlling duplication of effort.
• Involved in developing the interface between the front end application and the Commercial Insurance backend systems.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Extensively involved in Data warehousing administration and metadata management responsibilities.
• Developed Project Status metrics for weekly evaluation of Project Status and impact of the Change Request on the Time line.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Used MS Visio for Process modeling and Business Process flow diagrams.
• Wrote test cases and test scripts for the User Acceptance Testing.
• Initiated customer contact in order to investigate unclear Breakpoint Claim information.

Environment: Windows, MS Office(MS Word, MS Excel, MS PowerPoint, MS Visio), Java, Oracle, Crystal reports, RUP, UML, SQL, SWOT analysis, GAP Analysis.