SUMMARY:

• 5 years of extensive experience as Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow and Business Process Modeling
• Strong knowledge of the software development life cycle (SDLC) utilizing Water fall and agile methodologies
• Highly experienced in various domains including Health care, insurance, Medicare, banking and banking in LOS (Loan Originating System).
• Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite, MS Visio, Reporting Tools (SSRS, crystal reports) and Web design.
• Strong experience in client interaction, understanding business applications and business data flow and experienced in conducting JAD Sessions, Interviews and client meeting for Requirement Analysis and Risk Analysis with the management and IT teams.
• Experience gaining approval of requirements analysis and change requests from multiple stakeholders when necessary
• Extensive Experience in using business modeling and configuration management tools like Rational Rose, MS Visio for creating use case diagrams and work flow diagrams.
• Proficient in creating graphical representation of requirements using UML diagrams.
• Performed GAP analysis to effectively gather business requirements.
• Involved in project status meetings, QA review meeting, and System Test meeting.
• Wrote test cases and test scripts for the User Acceptance testing.
• Assisted in validating the scripts to make sure they have been executed correctly and meet the scenario description.
• Experienced in conducting Automation, Performance, User Acceptance Testing using various tools including Rational Suite and coordinating with the UAT participants
• Experienced in using Rational Requisite Pro for managing requirements throughout the application lifecycle.
• Adept in deploying the projects by involving in go - live processes and getting client feedback timely.
• Strong customer/user advocate, apt negotiator with excellent analytical, communication, decision-making, organizational, interpersonal, and presentation skills.

SKILL SET:

• UML (Unified Modeling Language)
• Microsoft Office suites
• Word
• PowerPoint
• Access
• Excel
• SQL Server
• pivot-tables
• Outlook
• Project
• Visio
• RationalSuite Tools
• Requisite Pro
• Rose
• clear quest
• clear case
• HP Quality Center
• Quick Test Pro 9
• JIRA
• Oblix
• Rally.

PROFESSIONAL EXPERIENCE:

Confidential, Edison, NJ

Business Analyst

Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analysing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kick-off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created activity diagrams and sequence diagrams to analyse the requirements and recommend solutions.
• Prepared Business Process Models that includes modelling of all the activities of the business from the conceptual to procedural level. Followed top down, levelled technique for building Business Process Models
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Identified UI requirements, created Wireframes, Prototypes and UI specification.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: C++, MS SharePoint, MS Office, HP Quality Center, SQL, Agile, Quality Center.

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Lead business initiatives including brainstorming on new functionality for current systems.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use Case in Requisite Pro
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created use case scenarios and documents work flow and business process.
• Documented business workflows textually as well as in UML diagrams (State diagrams) for the stakeholder review
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Expert in payment rejects and root cause
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML Use Cases using Rational Rose and JIRA
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Familiar with Cash positioning, debt management, and bank reconciliation
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.
• Extensively involved in gathering business requirements and system requirements and specifications. Provided conceptual solution. Translated conceptual solution into technical design. Extensively worked on system architecture. Used UML to create use cases, used case diagrams, classes & sequence diagrams.
• Prepared test cases, test plans, test strategies, traceability matrix for QA team.
• Wrote basic SQL queries in MS Access to research issues and find records with certain criteria for testing

Environment: UML, MS Access, MS Visio, Rational Rose, SQL, JIRA

Confidential, Richmond, VA

Associate Business Analyst

Responsibilities:

• Played key role in designing Total drug solution (TDS) web portal.
• Documented Business Requirements, Functional requirements, Business Rules, Data Elements, Use Cases managed in JIRA
• Updated the documented requirements in SharePoint application
• Uploaded documents to be sent for approval from higher authorities
• Conducted JAD sessions to elicit requirements.
• Prepared Interview questions for JAD Sessions.
• Identified Requirements and grouped them into Business Requirements, User Requirements and Functional Requirements.
• Created UI mockups
• Worked as a liaison between the development team and the business team.
• Recommended effective methods for documentation based on the complexity of the project.
• Prepared Use Case Diagrams and Use Case Documents.
• Reviewed the Test cases and providing feedback to the QA team. Assisting with writing Test Cases for User Acceptance Testing (UAT).
• Performed User Accepting Testing. Communicating and tracking, reviewing and prioritizing the defects from the UAT with the QA team JIT (Just In Time)
• Managed updates to the documents and communicating the changes to all teams involved.
• Performed Gap Analysis in the Business and Feasibility Analysis to estimate the Cost and Benefits.
• Performed Scope analysis (created document for stakeholders approval)
• Collaborated with Scrum Master to plan Sprint review (to discuss upcoming release) and Retrospective meeting (to discuss process improvement plan to take effect in future release)

Environment: .NET, Java, Share point 2007, MS Word, MS Excel, MS Visio, MS Outlook, SCRUM, Rally, Quality Center