PROFESSIONAL SUMMARY:

• Having 6 years of experience in IT with Design, Development and Business Analysis in  CRM and excellent programming skills. 
• Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, deployment and maintenance of web - based and portals based object oriented enterprise applications.
• Extensive experience in SDLC using Microsoft Dot NET Framework 4.0/3.5, ASP.NET, MVC5 Razor, C#.NET.
• Manage customizations, extensions and integration of the CRM applications. 
• Expertise in Full cycle Microsoft CRM 2011/2013/2015/2016 Implementation, Migration, customization and Integrating MS CRM web service with JavaScript, JQuery, C# and ASP.Net.
• Experience in developing multi-tiered and distributed architectures using .NET related technologies such as C#, ASP.Net, ADO.Net, AJAX, JavaScript, WCF, REST, SOAP and XML Web Services.
• Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions for MS CRM 2011/2013/2015/2016
• Design and customize CRM forms, Ribbons, Site map, Plug-ins, Workflows, Dialogue, Custom Work flow assemblies, and Web resources etc.
• Adapted Model-View-Controller (MVC) frameworks for developing web applications using Angular Js.
• Expertise in using ADO.NET objects such as Connection Object, Command Object, Data Reader Object, Data Adapter Object and Dataset Object. 
• Hands-on experience with Reporting Tools SQL Server Reporting Services (SSRS), creating ETL packages using SQL Server 2005/2008 Integration Services (SSIS), SQL Server Tuning Advisor.
• ADX Studio Portal installation and configuration.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development and Scribe.
• Working Experience with SCRIBE tool for data integration into CRM.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Experience in working with Web Services, WCF Services, WCF RIA services and ADO.NET Entity Framework.
• Strong experience developing responsive web applications using HTML5/CSS3, Bootstrap CSS Framework.
• Hands on experience using Source Code Control Systems like MS Visual Source Safe, Subversion and TFS.
• Hands-on experience with Reporting Tools SQL Server Reporting Services (SSRS), creating ETL packages using SQL Server 2005/2008Integration Services (SSIS), SQL Server Tuning Advisor.
• Experience in Agile Software Development methodologies like SCRUM.
• Have good exposure to different Production Support activities like issue tracking and bug fixing.
• Good analytical, communication skills and ability to work independently and perform as part of a team

TECHNICAL SKILLS:

Languages: C#, Java, VB.NET, Visual Basic,, SQL, PL/SQL, T-SQL, LINQ

.Net Technologies: .NET 4.0/3.5, ASP.NET 4.0/3.5/VB.NET,C#,XML, Web Services, WCF, WPF, Win Forms, Web Forms, T-SQL, PL/SQL

Web Services: Web Services XML/SOAP/REST,

Development Tools: Visual Studio 2003/2005/2008/2010/2012 Team Edition and MS Dynamics CRM, 2011,2013,2015,2016.

Reporting Tools: MS SQL Reporting Services, Crystal reports and Excel.

Version Control: Team Foundation Server(TFS), Visual Source Safe, SVN

Web Servers: IIS 6.0/7.0,8 Windows Server 2008/2003/NT

Servers/Operating: Windows 2003/NT/XP/Vista/7/8, Windows Server 2008R2

Databases & Tools: SQL, PL/SQL, T-SQL, Oracle 8i/9i/10g/11g, MS Access 2000, SQL Server 2000/2005/2008

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, Virginia

MS CRM Developer/Administrator

Responsibilities:

• Involved in the complete Software Development Life Cycle including Analysis, Design, Implementation and Testing using AGILE-SCRUM Methodology.
• Migrated data from CRM 2015 on premises to CRM 2016 online.
• Configured and customized CRM 2015 using web based administration.
• Used Ajax, CSS, JavaScript and Bootstrap for the front end web development.
• Used Sitemap Editor from XRMToolBox for updating the Sitemap in CRM System.
• Completely Managed Users and their security roles in CRM 2015.
• Used Advanced feature Find of MS Dynamics CRM 2015 online and created multiple views of System entities
• Created Custom Plugins, Workflows with CRM 2015.
• Developed complex reports using SSRS and deployed into MS CRM.
• Used CRMSDK to perform operations on CRM Entities
• Involved in the design and development of WinForms using C#
• Involved in developing WCF Service using SOAP/HTTP to communicate with legacy systems and also deployed web services as per business requirements.
• Used MS Dynamics CRM 2015 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings.
• Enhanced MS Dynamics CRM 2015 usability by designing and optimizing navigation, forms, and layouts.
• ADX Studios Portal installation and configuration.
• Extensively used JavaScript, JQuery for client side validations in the views.
• Consumed Web API from ASP.Net MVC application using Http client.
• Played a major role in developing of the web application using ASP.NET MVC 4.0, C#, Java script, JQuery, Bootstrap, ADO.NET and AJAX.
• Used SOAPUI to test the REST Web service call
• Creating SSIS packages to export reports from MS Dynamics CRM.
• Created Tables, Stored Procedures, Triggers and Views in SQL database.
• Developed complex reports using SSRS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management. 
• Integrated with SSRS to support reporting, data analysis, and business planning. 
• Used TFS for the source & document version control.
• Created SSIS packages for different data loading operations for many applications. 

Environment: Microsoft CRM 2015,Microsoft .NET 4.5, C#, SQL Server 2014, ASP.NET MVC .NET Framework 3.5, Visual Studio 2013, C#.NET, ASP.NET, ADO.NET, XML, HTML, CSS, AJAX, ADO.NET, T-SQL, SSIS, Web Services, Windows XP, SQL Server 2012, SSRS, IIS 7.5, JavaScript.

Confidential, Columbus, OH

MS CRM Developer/ Administrator

Responsibilities:

• Involved in functional analysis, design, documentation, requirement gathering and development.
• Attended daily Scrum and Stand-up meeting to follow up the technical use cases.
• Played the role as administrator for adding new users and removing them based on customer requirement.
• Assisted in Upgrade/Migration from CRM 2013 to 2015.
• Worked on Dynamics CRM deployments and created Deployment instructions document
• Created Console Applications with the help of C# in Visual Studio 2012.
• Delivered effective CRM solutions by creating and using design specifications, test scenarios and associated documentation. 
• Developed dynamic reports using CRM reporting interface and SSRS (SQL 2012 engine) deployed it on the CRM that were used in the application depending on roles.
• Worked on dashboards in CRM 2013. Surveyed variety of users to develop customized dashboards according to their security roles. 
• Developed out-of-box workflows and custom workflows for CRM 2015 based on user needs. 
• Involved in various meeting held based on upgrade of the current CRM 2013 version to the CRM 2015 version. 
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Bound the Sitemap to the Tree View control for navigating between several Web Forms.
• Wrote stored procedures and database functions for data extraction.
• Used ASP.NET as data access middleware for retrieving data and updating records in database.
• Worked on supporting the CRM 2015 production environment and resolving the issues for CRM production environment.
• Developed reusable custom data access layer using ASP.NET.

Environment: Net 4.0, MS Dynamic CRM 2011/2013, Asp.Net MVC 3, C#.Net, AJAX, JSON, Agile, HTML, IIS 6.0, MS Visual Studio 2010, jQuery, Windows Application, SQL Server 2008, SSIS and SSRS.

Confidential

MS CRM Developer

Responsibilities:

• Interacted with clients determined and documented User Requirements and goals.
• Participated in daily SCRUM stand-ups and discussion of User stories.
• Understanding and analysing the client’s requirement and involved in GUI designing of the application
• Created Entity Attributes, Lookup fields and customized forms/views for all System &Custom Entities. 
• Initially Migrated Microsoft Dynamics CRM 4.0 customization to CRM 2011. 
• Designed different components using C#.NET language with extensive use of Object Oriented Programming Techniques (OOPS) like Abstract Classes, polymorphism, Interfaces etc.
• By using SOAP request tested the web methods in the application.
• Created Stored Procedures for generating reports by using Server Reporting Services (SSRS), Triggers, and Views for performance tuning and retrieval of data.
• Implemented various test cases for Unit testing using NUNIT.
• Importing and exporting customizations between DEV, QA and Production environments 
• Customized CRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps.
• Successfully upgraded from unsupported CRM 4.0 implementation to complete support.
• Customized Dashboards based on the custom reports and charts created.
• Customized the Client Side business logic with ODATA- REST Endpoints for CRUD operations
• Used Team Foundation Server (TFS) for Version Control, creating and managing projects and accessing the items that are stored and managed for a project. 

Environment: Net 4.0, Microsoft Dynamics CRM 4.0, Asp.Net MVC 3, C#.Net, AJAX, JSON, Agile, HTML, IIS 6.0, MS Visual Studio 2010, jQuery, Windows Application, SQL Server 2008, SSIS and SSRS.

Confidential

Junior Software Developer

Responsibilities:

• Responsible for the analyses of the requirements of the business.
• Interacted with the client to gather business requirements.
• Involved in the complete life cycle of the application.
• Developed UI, Data Access and Business Logic layers.
• Used Win form controls such as Grid view, Data List to display data.
• Fixed the Defects and troubleshoot the technical problems. Harvest has been used for source code management.
• Involved in front-end development using Visual Studio 2005, ASP. NET and CSS.
• Developed Custom Control dynamically using VB. Net.
• Developed User Interface using .NET and extensively worked with win forms using VB.Net and Implemented validation 
• Actively participated in Sprint planning, Demos, Stand ups and retrospective meeting.
• Extensively used validation controls for the front-end validations.
• Developed Tables, Stored Procedures, Triggers and Functions.
• Performed Unit Testing and Integration Testing using NUnit.
• Used JavaScript validations with ASP.NET. Modified applications according to the user’s requirements.
• Written Stored Procedures designed Tables using SQL Server 2005.

Environment: VB. NET, ASP.Net 3.5, SQL Server 2005, CSS, Java Script, Harvest 7.1, HTML, Visual Studio 2005XML,MQSeries, Sql server 2005, IIS 6.0