SUMMARY:

• My 7 years of experience with business analysis has given me great confidence to handle from any short to long - term projects in the corporate world.
• As a team-oriented individual with an extensive background in finance, business analysis and different project management methodologies (Waterfall and Agile), I have always been able to help the team achieving the goals more efficiently by taking on challenges and resolving complex issues.

TECHNICAL SKILLS:

Methodologies: Agile, RUP, SDLC, UML, Waterfall

Testing Tools: Test Director, Win Runner 7.x, QTP, QC, Load runner

Business Modeling Tools: Rational Rose, Microsoft Visio, MS Visual Studio

Project Management Tools: JIRA, SharePoint, Microsoft Project, MS Office

Databases: Oracle 8/8i/9i, MS SQL Server 2008, MS-Access

Operating Systems: Windows 98/NT/XP/Vista/7/8, UNIX, LINUX, MAC OS

PROFESSIONAL EXPERIENCE:

Confidential, Brooklyn Park,MN

Sr. Business Systems Analyst

Responsibilities:

• Performed design and operational effectiveness testing of Data Access Models as part of the company’s Sarbanes Oxley (SOX) Compliance.
• Presented Progress Reports, Summaries, and Lessons Learned to Agile Teams, Product Owner, Senior Management, and IT Developers.
• Analyzed and documented SOX issues, including root cause analysis, control failure identification, level of significance assessment for deficiencies and remediation plans.
• Facilitated the review of user security, permissions and other SOX controls.
• Coordinated with key stakeholders in greater compliance area such as PCI, HIPAA, and GLBA Compliance.
• Documented key business processes, developed process flows, and identified and documented appropriate phases.
• Reviewed initial audit documents, performed by consultants.
• Coordinated meetings with external auditors and consultants.
• Assisted business with gathering supporting documentation for external auditors and consultants.
• Ensured that the SOX documentation database is updated and maintained on an ongoing basis.
• Processed requests through ServiceNow, an in-house tool, for new entitlements onboarding, modifying and decommissioning.
• Assisted with developing SOX training program to increase awareness, understanding and compliance with the standard.
• Consolidated application raw data and performed data analysis with Excel.
• Collaborated with team members within IAM team.
• Scoped applications with application teams, internal auditors and IT security manager.
• Used Excel to create, edit and validate on variety forms of DAMs (Data Access Models).
• Worked with offshore application teams and development teams.
• Attended standups, sprint planning meetings, and worked closely with Scrum master.
• Held meetings with application teams, internal/external auditors, and VP level directors on weekly basis.
• Acted as a liaison between internal audit and external audit to regulate document flow and ensured timely completion of request lists throughout all phases of the Company’s SOX program.
• Worked with business owners to advise/guide, assess and documented key controls over application management and facilitated timely implementation.
• Prepared and coordinated various meetings, including walkthroughs of all SOX processes and performed other associated administrative tasks.

Confidential, Richfield, MN

Sr. Business Systems Analyst

• The US Web Team is responsible subsidiary brands of Best Buy: Pacific Sales, Geek Squad, BBfB (Best Buy for Business) and exclusive brands, as they are part of the Best Buy E-commerce experience. My role functioned as the primary liaison between the business line, operations, and the development team throughout the project. I was responsible for the overall performance of several websites, primarily Pacific Sales; I also played a key role the in the successful launch of a newly designed global website.
• Transformed business requests into small projects for development team.
• Collaborated with marketing team, e-commerce team, dev team, design team and UX team in daily basis.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project.
• Provided suggestions, and solutions for in terms of development, design, and user experience.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Participated in Daily Standups with the Project Manager, Development Team, QA Team and other Business Analysts.
• Gave sign-off after validations of business changes and updates in lower environments (QA, Cloud and Stage).
• Set up website content through content management tool CORAL and Site Control.
• Experience in developing project plans, identifying documents, and validating requirements and reengineering process.
• Supported Insignia products manually through Remix (Best Buy Developer Portal) and Alfresco.
• Cross-functional work with different teams to ensure the maximum user experience of the website and make sure everything follows the road map.
• Curtail rule for the launch of new global homepage as well as sale page which helped boosting the sale and website visit.
• Demonstrated the configuration and functionality of new Item Types to cross functional teams and product owners.
• Collaborate with project managers, designers, IAs, copywriters, front-end, and back-end developers.
• Assisted UI/UX team in translating client graphical requirements to reality by creating Mock-up Screens.
• Determine business solutions when problems or conflicts occur, helping business and developers work smoothly.
• Ensured application forms and reports (UI) followed client’s development standards and guidelines in terms of usage, naming conventions and other requirement.
• Participate in agile meetings in different forms: Stand-up, Spring Planning, Technical Design Session, Demo Sessions
• Wrote simple to complex test cases to test different functionalities and User stories.
• Experience in executing in Large Views (different browsers): Google Chrome, Firefox, IE8, IE 10, IE 11, Safari
• Experience in executing in small views, with the help of Google Chrome add-ons.
• Documented Business Process Flows using JIRA, and DB Structures using Visio, Word, Excel and SharePoint.
• Performed financial analysis with Google Analytics and SiteCatalyst.

Confidential, Hartford, CT

Sr. Business System Analyst

• Analyzed the Plan Data Database using SQL Server. Surveyed and examined the current documentation.
• Gathered and documented business requirements from SMEs, user groups and vendors via workshops, interviews and JAD sessions.
• Co-coordinating with the team to analyze the 834, 835 and 820 EDI Transactions for dual eligibility Project.
• Prepared the Functional requirement for the automation of 834 and 820.
• Analyzed the level of HIPPA Validations for the EDI transactions. Worked with the Solution architect on the approach to correct the current errors in the HIPPA validation.
• Using Process flows and Use Case diagrams to demonstrate AS IS and TO BE state.
• Worked in close collaboration with the Project Manage and IT team.
• Created and gathered requirements for the Vendor. Helped the vendor to create Data Mapping document for the EFT, 835 and Remittance Advise sheet.
• Gathered and documented requirements for EFT Project for Third Party Vendor.
• Participated on cross-functional teams developing new or enhanced systems processes, procedures and policies.
• Provided project status reporting, updating of project information, effort & resource estimating.
• Effectively established and maintained working relationships with peers and constituents.
• Produced various artifacts Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• As a point person responsible for resolving business rules/conflict resolution for the development team.
• Modeling the enterprise and business landscape to analyze the alignment of business capabilities with delivered technology and IT solutions Collaborate with the business to evaluate business goals, identify business problems, and propose solutions.
• Provide stewardship for the communities of practice surrounding all Enterprise Architecture disciplines (i.e. Application/Systems, Information, Infrastructure, etc.)
• Assist in setting standards and guidelines on how to unambiguously define and describe business and systemic requirements for information systems projects.
• Provide leadership, decomposing business objectives, goals and Technology into an actionable set of project activities, to include Solution Analysis options and recommendations.
• Provide clear direction on the projects execution assuring successful delivery of new or enhanced capabilities.
• Mentor and coach peers in the lines of business on best practices.
• Collaborate across other areas of the Enterprise Architecture team.
• Facilitate open communication and fact-based decision making.
• Facilitate change and process improvement within software development and business Organizations.
• Collaborate with quality teams to drive continuous improvement.
• Research, identify, and recommend industry best practices for solving business problems.

Confidential, New Albany,OH

Sr. Business Analyst / Project Manager

• Responsible for determining system requirements by analyzing current processing, proposing solutions and providing functional specifications for developing new processes, upgrading and modifying existing processes and creating Use Cases for testing the functionality of purposed solution(s).
• Provided input to detailed work plan for assigned components.
• Escalated any business, application and functional issues, scope changes and any impacts to cost and timeline to appropriate management.
• Supported functional related questions throughout entire SDLC.
• Reviewed and provided input to technical documents, test plan and UAT strategy. Attend test script reviews and provide feedback. Supported all phases of testing.
• Provided input as needed to deployment readiness and planning activities.
• Provided functional process flow diagrams.
• Responsible for completion of System Analyst deliverables including SRI (System Requirements Inventory), RTM (Requirements Traceability Matrix) and FDS (Functional Design Specification).
• Used structural UML diagrams to illustrate how the software system is split up into functional components and the dependencies among these components.
• Supported developers and QA personnel during development, testing and implementation of proposed solution(s) for Standard Benefit Compare.
• Designed, developed, and implemented a time allocation tracking system, which produced reports of actual vs budgetary time allocations by Application within Project.
• Interim Project Manager for new marketing website applications.

Confidential, Charlotte,NC

Business System Analyst

• Planned and supervised target meetings, JAD, direct interview sessions, conference calls and produced detailed artefacts such as Surveys/Questionnaires and minutes of meetings covering issues discussed.
• Gathered, analyzed, documented high level business requirements and produced corresponding technical requirement artefacts such as Business Requirement Documents (BRD), System Requirement Documents (SRD), Test Cases, Requirement Traceability Matrix (RTM).
• Coordinated with PM to discuss and create template for Project Technologies, Methodologies, Budget, Time factor, Risk register, MS project timeline, Project mile stones, WBS, Critical path analysis.
• Conducted Gap analysis, SWOT analysis, Decision Point Analysis, Communication Analysis, Business Rules Analysis, Document Analysis and other related analysis such as Scope creep assessments and Goal Orientation Assessments.
• Conducted detailed Process Analysis and Decision Tree Analysis and assisted in Business Process Re-engineering procedures including identifying bottle necks and failure points, and developing alternative paths for process flow.
• Managed risks by creating Risk Register, which identifies, prioritizes and measures risk, risk drivers and expected loss.
• Assisted the Project Manager in developing, tracking and managing the project triple constraint: schedule, cost, resources and scope using MS Project.
• Applied Agile SCRUM and conducted Sprint Planning meeting, stand up meetings and created spring backlog.
• Experienced in Data Analysis, extracting information from database using SQL queries
• Extensively interacted with the QA Team to help them execute various Test plans (GUI, Functionality test, system test, integration test, defining Test Cases, POC,) and facilitated UATs.
• In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
• Expertise in using Service Oriented Architecture (SOA) in different phases of system development and integration
• Performed Functional (System & System Integrated Testing) and Regression Testing
• Monitored offshore and cross-functional teams closely to ensure all members are focused in meeting goals.
• Managed changes by deploying change management techniques such as Change Assessment and Impact Analysis.
• Assisted design and validation processes by performing explanatory Data Mapping.

Confidential, Cincinnati,OH

Business Analyst

• Responsible for creating UML modeling plans, Use cases, process flows MS-Visio.
• Analyzed and modeled the system using Data flow Diagrams, Functional Hierarchy Diagram and Process Development Diagram
• Documentation included Business Requirements Document (BRD), Functional Requirement Specification (FRS) and test plans using Requisite Pro.
• Assisted Testing team in writing test cases, unit and systems integration test plans in Test Director
• Managed and monitored requirements by developing Requirement Traceability Matrix (RTM)
• Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements
• Performed Functional and Business Scenario Testing, including UAT.
• Assisted in Creating Test Plans to ensure Compliance with Federal and State regulations.
• Facilitated Requirement Gathering sessions.
• Liaison between Business, Technical Staff and External Vendors.
• Led Project Staff, including Training and Providing input to Performance Evaluations.
• Responsible for developing platform roadmaps and release strategies with internal marketing partners.
• Drove user experience requirements in system design and configuration.
• Proactively identify system gaps and offer solutions.
• Primary Business Analyst for all projects impacting marketing operations.
• Coordinate system testing for all releases with key stakeholders.
• Responsible for obtaining advisor feedback to drive system usability.
• Drive requirements, estimates, and release timing of all website issues.
• Own entire business implementation process, providing training and communications internally and to field users.
• Drive key decisions to resolution to ensure timely system and software implementation.

Confidential

Product Analyst

• Assisted the Product Manager in file testing, reviewing, data entry/analysis, submitting forms/paperwork, and meeting clients.
• Attended meetings in different forms such as Sprint Planning and daily stand-ups.
• Effectively interacted with the end users for requirement gathering and defined specifications documents.
• Worked with the Technical architect in preparing the time estimate for the project’s first roll out.
• Oversaw management of scope changes, trends and change notices initiated from the project management system and review time and cost implications.
• Developed timely, accurate, in-depth analysis of organizational cost and schedule data; provide corrective action recommendations using Microsoft Project.
• Developed and implement project cost and schedule baselines, report variance, raise issues and risk.
• Developed, tracked and reported contractor accruals, track and monitor commitments.
• Developed strategic planning schedules and provides support to project management in cost, schedule, performance measurement, and forecasting analysis.
• Interacted with the Stake holders, Project Manager and other actors to get a better understanding of the Business Processes
• Collected business requirements and the functional requirements by using various elicitation techniques
• Documented and managed requirements collected from various stakeholders using industry standard tool Requisite Pro from Rational corporation
• Worked on all phases of the Agile system development, necessary procedures for requesting, developing, implementing and supporting the system development process