SUMMARY

• Talented professional with extensive and effective experience in strategic business analysis and planning, process reengineering, and overall business management;
• Customer - focused with excellent communication skills and multiple years of program and project leadership.
• Excellent influencing skills, to promote/negotiate acceptance and implementation of ideas and concepts.

Languages: Visual Basic, HTML, JavaScript, C++, Korn Shell UNIX, UML

Software: Rational ClearCase, Rational ClearQuest, Rational Req Pro, Visio

Methodology: Agile, Waterfall and RUP

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/Systems Analyst

• Facilitate requirements/gap analysis sessions with internal and external business partners to ensure business value processes are obtained.
• Utilizing prototyping wireframes and Visio process diagrams, to conduct analysis to determine client operational objectives by evaluating business functions against system capabilities.
• Conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflow, reports, and other customer business needs.
• Preparation of delivery documentation i.e. requirements, training manuals, user manuals, generate use case.
• Provide oversight of work product as it progresses through Systems Development Lifecycle (SDLC) phases.
• Coordinate and lead delivery of UAT presentations, elicit and capture change requests within JIRA for change management and Tier 3 production support.
• Experience in writing test plans, test scenarios and test scripts.
• Provide advance support for end-user’s issue management and resolution; ensure a consistent high-level responsiveness and customer care.

Lead Business Analyst

Confidential

• Conducted requirements/gap analysis using both Waterfall and Agile methodologies to ensure business value processes are obtained.
• Developed user stories and epics by evaluating Federal legal standards, project statement of work and Federal business requirements from facilitated user sessions.
• Utilizing wireframes and Visio process diagrams to conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflow, reports, and other customer business needs.
• Preparation of delivery documentation i.e. requirements, training manuals, user manuals, generate use case.
• Excellent influencing skills, to promote/negotiate acceptance and implementation of ideas and concepts.
• Conducted user demo session to acquire Confidential feedback and generate change requests as needed.
• Developed system test plans, test scenarios and test scripts in the test management system HP ALM.
• Provide issue management for end-user problems and ensure a consistent high-level responsiveness and customer care.

Confidential

Business Analyst

• Proven business analysis skills, and knowledge of development methodologies (such as Agile).
• Preparation of Delivery Documentation i.e. requirements, training manuals, user manuals, test strategies.
• Ability to develop strong working relationships with internal and external business partners and clients.
• Excellent communication and presentation skills, both written and verbal.
• Excellent influencing skills, to promote/negotiate acceptance and implementation of ideas and concepts.
• Ability to schedule & lead meetings, delivers presentations, elicit and capture user requirements.
• Proficiency in automated testing tools like Quick Test Pro.
• Experience in writing test plans, test scenarios and test scripts.

Confidential

Business Analyst

• Assist internal clients with compiling and providing a complete Acquisition package to the Office of Acquisitions’ Intake Manager of appointed designee.
• Analyzed system capabilities against user requirements, clinical standards, budget constraints, implementation goals; and interpret information to facilitate make/buy decisions.
• Conduct facilitation sessions and/or workshops with stakeholders to identify requirements.
• Analyze and prepare a business requirements document for each acquisition in accordance with customer requirements.
• Serve in the capacity of a liaison between the customer and the Contract Specialist/Contract Officer in OA.
• Utilize the Federal Acquisition Regulation and OMB (Office of Management and Budget) and OFPP (Office of Federal Procurement Policy) guidance for reference.
• Utilize the International Institute of Business and Analysis Body of Knowledge framework.
• Analyze requirements patterns to assist the Confidential with cost savings.
• Expert-level knowledge and current documented successful accomplishment in the field of quantitative research and the specialized area of financial engineering as it relates to the securities industry
• Broad and current knowledge of statistical analysis methods, stochastic calculus, signal processing, machine learning, artificial intelligence, neural networks, anomaly detection, and outlier analysis.
• Experience in utilizing sophisticated models and products for managing risks in portfolio construction, trade decision, and execution and hedging, including multi-factor models such as BARRA; risk management metrics and methods such as VaR and stress testing models, hedging techniques, credit risk, counterparty risk, market risk, valuation and pricing, and model sensitivity and risk statistics.
• Strong interpersonal skills to interact effectively with industry representatives as well as with Confidential senior officials, supervisors, co-workers, and the public.
• Formulates and carries through research plans that explore the most fruitful areas of research in relation to the Confidential 's programs and regulatory operations. Develops technology and methodology for conducting exhaustive and intense financial analyses of multi-purpose project and programs. Prepares and presents findings and recommendations regarding the research and analysis to Confidential senior leadership.

Confidential

Business Analyst

• Analyzed and developed requirements and technical specifications for highly complex computer systems and computer system components possessing a wide range of capabilities, including numerous engineering, business and records management functions.
• Assessed business operations and processes of assigned office or business unit to identify inefficiencies in procedures, information flows and handoffs, decisions, communications pathways and ways in which systems supporting these can be enhanced.
• Met with Project Officer or technical monitor and other cognizant personnel to review requirements, discuss technical approaches, and to formulate plans for technical support.
• Prepared and delivered presentations on the system concept to colleagues, subordinates and user representatives, and Government managers.
• Coordinated closely with programmers, DBAs and testers to ensure proper implementation of program and system specifications.
• Performed required analysis of information management and data requirements, of practical alternative approaches, and design of computer systems.
• Wrote functional specifications (including data lineage and full traceability) per industry best practices, and provide support to other teams, including requirements, architecture, development, test and operations as needed.
• Created Use Case (and other UML’s) in conjunction with Wire Frames via Visio and html schema in an agile/waterfall methodology.

Confidential

Business Analyst

• Created Requirements documents, UML diagrams including Use Cases and Class diagrams; and High Level designs.
• Elicited requirements for the re-engineering effort via interviews and meetings with stakeholders.
• Performed business process analysis and research.
• Performed all aspects of the Software Development Life Cycle (SDLC) in an Agile/RUP methodology.
• Reviewed systems requirements, functional design specifications, and requirements traceability matrices, and obtained client sign-off for deliverables.
• Analyzed functional specifications and link data attributes to the logical data model and business data requirements using (COTs applications) Rational RequisitePro and MS Word (along with SharePoint for traceability).
• Enhanced existing functional specifications to support full data lineage.
• Participated in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).

Confidential

Sr. Business Analyst/Project Management

• Created and maintain business requirements, process flows, use cases and gap analysis in an Agile/Waterfall environment.
• Documented business processes including associated process and workflows, requirements, and SOP's.
• Managed issues ensuring that "critical" issues are identified, understood, and resolved to reduce risk to the project.
• Experience managing business priorities.
• Gathered requirements for multiple projects simultaneously ensuring that, the project was delivered on time and on budget.
• Lead a team Business analysts, responsible for project planning, resource management including cross functional team members, and status reporting.
• Experience with planning, configuration, and implementation of Siebel CRM on Premise.
• Provide Siebel expertise in the definition, design, development, deployment and support of the Siebel CRM, Siebel Analytics solutions, and all inbound and outbound interfaces to the Siebel systems.

Confidential

System Analyst II

• Analyzed, documented and suggested implementations solutions for the environmental production issues.
• Performed risk analysis on project/application designs with regard to policy and standards, and provide security assessments/architecture recommendations to management.
• Acted as a communication bridge between Information Security Office, Architecture, application, network, and server groups to help with design and implementation of security best practices.
• Documented and notified Developers and Business Analysts of software and hardware upgrades.

Confidential

Business Analyst

• Elicited requirements via JAD sessions.
• Developed and managed Business requirements, process flows, use cases and gap analysis.
• Devised and documented test scenarios to ensure the High Level designs met the business requirements.
• Performed User training on new application and software upgrade.
• Evaluated the given problems, situation and crisis; investigate for solutions using data analysis practices and prepared analysis reports.
• Determined the methodologies and procedures for carrying out effective data analysis. Provided training to the staff members on the new system implemented.

Confidential

System Analyst II/Business Analyst

• Gathered requirements from internal stakeholders.
• Created and maintain business requirements, process flows, use cases and gap analysis.
• Supported the Testing group by creating front end test cases to ensure system met the Business requirements.
• Provided 1st through 3rd level software and system operations support activities for NextelOnline.com through active troubleshooting, log analysis, and communication updates.

Confidential

Business/Unix Support Analyst

• While in this large volume AutoSys environment, I set up and execute thousands of COTs application- CA AutoSys boxes which executed tens of thousands of jobs including a variety of file transfer technology using FTP, Connect: Direct, XCOM, Unix to Unix and UNIX to NT file sharing. Thorough analysis of requirements and procedures for establishing both dedicated and Internet-based frame relay connections (via TCP/IP).
• The work was performed in a Waterfall methodology.
• Effectively coordinate the efforts of inter-disciplinary teams on both sides of the interface (developers, systems administrators, 3rd party package experts, firewall/router/network connection personnel, business users and management).
• Provided support to applications in production by tracking production problems and troubleshooting them to sustain application in production.