SUMMARY

• Sr. Business analyst professional with 8+ years experience in the E - commerce, Retail, Healthcare and Financial industries.
• Most recently wrapped up with Sears in which was a Sr. Business Analyst. Nanda is very experienced in working with the development as well as the business side to create complete technical and functional specs.

SKILLS INVENTORY

• In-depth knowledge and a practical experience of using Waterfall, Agile, Scrums, Rational Unified Process, Business Process Reengineering, Unified Modeling Language, System Requirements Specification and Functional Requirements Specification, Rapid Application Development, and MS Visio.
• Highly skilled in transforming the needs of business users and stakeholders to the functional/technical requirements.
• Served as a critical resource and liaised between subject matter experts and technologists throughout the project life cycle.
• Excellent conceptual and technical skills to create Business Requirements Document, Functional Specifications Document, Process flow Diagram, and Detailed Design Document.
• Analyzed and defined business processes both “as is” and “to be”.
• Conducted a Joint Application Development (JAD) session with stakeholders and business partners to resolve open issues.
• Developed use cases using UML and MS Visio for an ease with system interaction.
• Worked with the project team to determine appropriate test plans, deployment plans and supported the product launch.
• Worked with Analysts, Managers, Developers and Testers for complex projects during the SDLC.
• Prioritized work requests from project team.
• Identified and communicated risks and with possible solutions.
• Modified and changed the User Interface (UI) as per the system requirements and client’s requirements.
• Performed a Change Management Role when the new requirements were proposed performing impact analysis.
• Interacted with QA team for Unit/Integration/System testing.

CHRONOLOGICAL SUMMARY OF EXPERIENCE

Sr. Business Data Analyst                           

Responsibilities:

• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Responsible for gathering application data requirements from SMEs, Business Users.
• Created time lines, performed impact analysis and developed project abstract in collaboration with the Project Manager.
• Created use cases and functional diagrams to capture the authorization process at the Web store.
• Responsible for creating Systems Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
• Created XML block additions and modifications based on business rules and workflow modifications to capture and manage client policy and underwriting data required to issue policy for a prospective insured.
• Involved in business process modeling using UML through Rational Rose.
• Worked with UI team to create User Interface screenshots to be presented to the Business
• Analyzed the system for the effectiveness of the E- commerce operations
• Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site.
• Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Designed and analyzed Security Administration processes / workflows, recommend ways to improve efficiency and effectiveness and help implement the solutions.
• Configured, analyzed, and maintained Identity and Access management (IAM) tool ensuring high efficiency and effectiveness of the tool.
• Used Balance Scorecard approach for developing program strategy in order to manage the grants program and development of metrics for monitoring success of program. Used Micro strategy dashboards for data analysis and custom reports.
• Identified the issue involved in Supply Chain and suggested the best way to mitigate it in general and to meet the SOX and internal Audit requirements.
• Worked on ATG Software (B2C, B2B, Scenarios, BCC, Merchandising, CSC.
• Involved in Logical & Physical Data Modeling. Database Schema design and modification of
• Perform quality assurance of test scripts, including progress reporting, defect tracking and risk assessments.
• Designed and Administered Teradata Scripts, Tables, Indices and Database Objects
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Facilitated function point analysis in support of the agile software development life cycle.
• Developed documentation for POS Systems including Corporate Policies
• Extensively used MS Visio for business process modeling
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Identified various frequently used modules with in the application as well as the peak user volume for load testing purposes.
• Provided reports and documentation on a regular basis to meet the SOX compliance
• Prepared Test plans which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

Environment: UML, MS Office (MS Word, MS Excel, MS PowerPoint), XML, Agile/Scrum, MS Visio), Clear Quest, Clear Case, Visual Basic, SQL, Java, Quality Centre, Windows 2000, Java, J2EE, DB2

Sr. Business Analyst

• Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle.
• Conducted user interviews, attended JAD (Joint Application Development) sessions, and documented analysis in requirement gathering.
• Prepared business requirements document.
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document.
• Extensively interacted with the stakeholders and the work streams in finalizing the requirements.
• Assisted Project Managers in day-to-day activities of project administration.
• Worked under the direction of the Program Manager and the Project Managers.
• Interacted with Project Managers, team leads and team members to ensure timely completion of activities.
• Closely monitored the project plan to make sure the tasks were completed on time.
• Assisted Project Managers in estimating the amount of time needed to complete project tasks and the sequence of tasks.
• Created project progress reports using excel pivot tables to appropriate project stakeholders.
• Ensured all project documentation is collected, distributed, reviewed, and archived.
• Maintained up-to-date database of issues and risk logs of all projects.
• Worked with project staff to verify work plan and check deliverables against project scope.
• Escalated issues timely to the Program and Project Managers.
• Maintained and published team members Personal Time Off, documentations of internal projects on SharePoint site.
• Performed administrative work related to project such as maintaining records, filing, preparation and handling of confidential documents and correspondence

Environment: MS Project, JIRA, Rational Rose, Rational Clear Case, Rational Requisite Pro, Test Director, Rational Tool, MS Visio, C#, Lotus Notes, MS Office Suite, MS Project, Oracle 10g, SQL loader, UNIX.

Sr. Business Analyst

• Prepared Business case and Business requirement document (BRD) for the project.
• Interacted with SMEs of different divisions (Information Technology, Risk and Operations) to establish a thorough understanding of the business requirements.
• Performed GAP Analysis in order to analyze the existing system and process gaps in context of new business changes.
• Worked closely with project manager to assure the project plan is focused towards the scope and appropriate critical requirements are documented.
• Interacted with client and the teams throughout the design, development, testing and delivery phases in the product lifecycle.
• Prioritized project efforts, assisted project manager in preparing project plans.
• Involved in maintaining Requirements Traceability Matrix.
• Documented the change requests, obtained approvals from clients.
• Closely monitored the project plan to make sure the tasks were completed on time.
• Reported project status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Scheduled and maintained meeting calendars.
• Created and distributed minutes and documented the resolution of action items.
• Participated in change control meeting.
• Communicating with teams for information and follow-up actions.

Environment: Rational Rose7.0, JAD, UML, Microsoft Office Visio, Microsoft Office Project 2010, UAT, SQL Server 2005, MS Access, Windows Server 2003, Mercury Quality Center, Visual studio 2005, Power Center.

Business Analyst

• Gathered Business Requirements and documented the requirements and prepared functional requirement document.
• Involved in maintaining Requirements Traceability Matrix.
• Interacted with program and project managers to identify key challenges and Deliverables.
• Assisted Project Managers in day to day activities of project administration.
• Worked under the direction of the Program Manager and the Project Managers.
• Interacted with Project Managers, team leads and team members to ensure timely completion of activities.
• Closely monitored the project plan to make sure the tasks were completed on time.
• Reported any delays in critical path tasks to Program and Project managers.
• Assisted Project Managers in estimating the amount of time needed to complete project tasks and the sequence of tasks.
• Created project progress reports to appropriate project stakeholders.
• Ensured all project documentation is collected, distributed, reviewed, and archived.
• Performed administrative work related to project such as maintaining records, filing, preparation and handling of confidential documents.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Co-ordinated onsite and offshore team.

Environment: Quality Center, MS Project 2004, MS excel, MS Word, MS Visio, MS .NET, MS SQL, MS Power Point.

Business Analyst

• Prepared Business Requirement/Charter Document and presented to the management for approval.
• Performed Gap Analysis, Appraised project status to upper management on weekly basis using Weekly Status Report
• Worked with Business users such as Account Executives, Sales Managers and Auditors to gather Business and Functional requirements, Authored Business and Functional Requirement document
• Reviewed and prioritized Use Cases, Logical, and Conceptual Diagrams using Visio
• Designed prototypes for approvals and presented the same to Developers to have a clear picture of the development.
• Created Design for Sales/Marketing, Reports, Customers and Production Planning sections
• Assisted Project Manager with determining Task Priorities, Milestone and Deliverables during Inception and Elaboration Phase using MS-Project
• Used SAS, Excel and PowerPoint to present Business results to the Business Team.
• Executed database queries to retrieve and analyze data using SQL. Handled data with more than one hundred million records.
• Wrote scripts in SAS and worked with SAS support for efficient extraction of financial data.
• Monitor the daily extracts job which creates the extracts for SWAP, FUTURES and CFDS that were traded on any particular day
• Actively involved in walkthroughs and meetings with business users and Business Analysts to discuss issues.

Environment: Oracle, MS Excel, MS Word, Microsoft PowerPoint, Microsoft Project, SAS.