PROFESSIONAL SUMMARY:

• Expertise in Project Planning, Project Design, Gathering requirements, creating functional specifications, and data flow diagrams. Identified processes for developing and documenting detailed business requirements.
• Business Analyst with 8 plus years’ experience in the field of Mortgage, loan origination with including IT Support in various financial domains.
• Worked on multiple Web development/enhancement projects at the same time in agile software development environment using Agile/Scrum Methodology.
• Experienced in performing Business Process Reengineering/Gap Analysis to check the compatibility of the existing System infrastructure with the new business requirements.
• In - depth knowledge of SDLC methodologies like Waterfall, Rational Unified Process (RUP), Agile SCRUM.
• Comprehensive knowledge of Mortgages Industry, Investment Banking, Insurance Market, Credit Risk Management.  Analyzing and driving requirement management sessions, prioritizing the requirements.
• Expertise with concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Software Development methodologies and Systems Testing of client server and web-based systems.
• Excellent knowledge of mortgage insurance life cycle, Different products like Full File Loan, RAP Loan, Secure Underwrite Loan and worked on other mortgage loan origination process flow
• Experience in B2B, B2C and Ecommerce portals web application developments. 
• Designed Use Cases, Activity Diagrams, Sequence Diagrams, Class Diagrams
• Experience in leading offshore teams coordinating Assignments, escalating issues and Test execution.
• Experienced with conducting Requirement Analysis, Test Plan and Test Case generation.
• Highly skilled to translate business requirements or functional requirements into functional specifications.
• Firm understanding of the Software Development Life Cycle (SDLC).
• Expert in Root Cause Analysis, Feasibility studies and Risk assessment and in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis and Cost benefit analysis.
• Strong expertise in documenting existing process, analyzing business requirements, working with requirements traceability matrix and re-engineering business processes.
• Created web-interface for collection of data.
• Experience with QA Methodology to ensure the Quality Assurance Control.
• Enormous experience with supervising a team of testers and developers and providing them with proper documentation to complete the work accordingly.

TECHNICAL SKILLS:

Project Methodologies: Rational Unified Process (RUP), UML

Business Modeling Tools: Rational Rose, MS Visio

Requirement Management Tools: Rational RequisitePro

Defect Tracking Tools: Rational Clear Quest, Test Director

Operating Systems: UNIX, Windows

RDBMS: MS SQL Server, Oracle

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

SDLC: Waterfall, Agile, Spiral, RUP

EXPERIENCE:

Confidential, Cincinnati, OH

Sr. Business Analyst

Responsibilities:

• Assist with project planning, including methods, processes, tasks, schedules.
• The system fully supported fixed rate, ARM, GPM, GEM, interest only, deferred payment, home equity, reverse mortgage, second mortgage loan programs, etc.
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.
• Organized Joint Application Development (JAD) sessions with data steward and ETL teams while having walkthroughs for mapping documents.
• Got in depth understanding of the processes of the mortgage industry related to plans, rates, fees and underwriting systems.
• Responsible for designing and developing enterprise business intelligence and data warehousing solution
• Gathered and validated requirements, resulting in detailed business rules, functional requirements and process design.
• Used Requisite Pro for the Requirement Documents Preparation and Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level
• Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document.
• Demonstrated knowledge in business/process being supported and built a data dictionary for the As-Is database to ensure smooth data migration
• Used XML to look up for the specific attributes and parameters needed for testing the web application in the UAT environment.
• Maintained documents as per Project Management Methodology (PMM).
• Built models containing query subjects, query items, and namespaces from scratch as well as from imported metadata.
• Was responsible for indexing of the tables in that data warehouse.
• Responsible for business system analysis of customizing the BPS Risk Management product with involvement through the whole SDLC
• Worked extensively with SME in understanding and documenting their requirements pertaining to monitoring changes and portraying a trend to maintain and analyze customer needs and many other business areas.
• Traced Requirements to High Level Design, Test Cases and Product Requirements.
• Facilitated JAD Sessions and handled change management.
• Created Use Case model and process flow diagrams using MS Visio
• Involved in highlighting the key problem areas to be addressed with risk analysis and accurately documenting the potential risks with respect to different time frames

Confidential, Jacksonville, FL

Sr. Business Analyst

Responsibilities:

• Defining the scope of the project and identifying the major actors.
• Extensively done GAP analysis in the project as there were numerous 'As-Is' and 'To-Be' conditions.
• Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents, gathering requirements, reviewing functional specifications and system specifications for applications. 
• Established a Business Analysis methodology around Agile (SDLC) methodology.
• Responsible for gathering requirements from users, mainly pricing and Mainframe professionals.
• Responsible for decomposing High Level Business requirement into functional specifications.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Documented the Use Cases and Activity diagrams using MS Visio to understand the requirements and communicate them to the development team.
• Analyzed and implemented business rules through an agile software development process, using pair programming, unit testing, short iterations, and close customer relationship.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues. 
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data. 
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements using UML. 
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT)
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Quality Center
• Bug Reporting and Tracking using Mercury Quality Center.

Confidential, Norristown, PA

Sr. Business Analyst

Responsibilities:

• Analyzed the existing claims process and specific business rule logic that will be applied in the model
• Modeled AS IS and TO BE processes using MS Visio for the Mortgage origination system.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Gained knowledge on Motion for Relief, Proof of Claim, Pre and Post Petition Payments, other Bankruptcy terminologies and Pre Referral and Pre Foreclosure procedures.
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business
• Accumulated customer requirements from various end through surveys, interviews and JAD sessions, stake holders and translated them into system requirements.
• Defined the change management approval procedures to control the scope of the order management requirements.
• Actively engaged various partners from the client team to monitor and control the risk associated with changing scope.
• Identified the business risks associated with the new system and formulated a Mitigation Plan to reduce the effect of critical risk factors.
• Analyzed the Business and System Requirements of the application using Requisite Pro
• Designed and developed project document templates based on SDLC methodology.
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements in RequisitePro
• Utilized Agile Software Development Methodology using tools, Rally.
• Worked on Agile/ SCRUM technology and participated in demos at various sprints.
• Worked with Front-end and Back-end systems
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with the development and testing teams to improve overall quality of the software.
• Developed Use case, Functional, Object diagrams
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Act as a resource in understanding how IS systems carry out business functions and assist in ensuring the timely and effective implementation.
• Worked under sprint Iteration model and gained expertise.
• Worked extensively with Mercury quality center
• Worked extensively with the Quality Assurance team for designing Test Plan and Test Cases for the User Acceptance Testing
• Verified the Business Scenarios on new builds to allow extended testing by the QA team

Confidential, Vienna, VA

Business Analyst

Responsibilities:

• Experience with Software development life cycle (SDLC) methodology, Framing out Business Transaction rules and related Documentation, creating Test Plans based on Functionality and Business rules.
• Conducted Surveys and Brainstorming JAD sessions with SMEs for requirement gathering and prepared User Requirement Specifications (URS) documents.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Ability to work using cross functional using agile Methodology.
• Performed Gap Analysis of the As-Is and To-Be process within the organization to analyze and fill the existing gaps in the business processes.
• Documented the Use Cases and Activity diagrams using MS Visio to understand the requirements and communicate them to the development team.
• Analyzed and implemented business rules through an agile software development process, using pair programming, unit testing, short iterations, and close customer relationship.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Reviewed, analyzed and modeled Test plans and Test procedures based on RUP methodology.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Used Rational Rose to visually determine the proper structure, key elements and optimal design for the database and to aid efficient creation of tables and storing procedures.
• Wrote clear, concise and detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Performed User Acceptance Testing (UAT) to test the functionality of the application.
• Coordinated with the development team in documenting End User Manual.

Confidential, Cranston, RI

Business Analyst

Responsibilities:

• Conducted business needs analysis and assisted Project Manager in defining high level scope for the project proposals and created Scope definition documents.
• Responsible for owning complete requirements related activities on assigned project and related deliverables.
• Facilitated Vision workshops with stakeholders to help define and document business needs and solution vision.
• Conducted Scope analysis and gathered high level business requirements through various requirements elicitation techniques and created various scope and requirements models like Use Case Models, Process Models and Activity Diagrams.
• Worked with various modules of PPM such as Project and Portfolio Mgmt, Time Mgmt, Resource Mgmt to perform day to day project management activities.
• Conducted business process analysis and created business Process Models and Business Process Flow Diagrams.
• Documented detailed business requirements and functional specifications into User Stories and Use cases with Scrum and Agile/Iterative methodology. Analyze Business Rules and defined data elements.
• Established and maintained strong partnership with business partners, company management, technical staff and end users. Lead regular communications and user group meetings with business partners.
• Assisted product owner in management of product backlog and prioritization of requirements and defects based on phase objective.
• Contributed functional and technical assistance/production support, including service requests and remedy tickets; worked with SQL.
• Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.
• Developed and modified SQL queries and stored procedures with cursors and functions to create & load test data TOAD.
• Performed data validations at various levels using Oracle to check the data integrity, also conducted testing by executing complex SQL queries using TOAD.
• Maintained requirement traceability and keep project team informed on any changes in the requirements through defined Change Management Process.
• Worked closely with UI designer and project team on clarifying requirements throughout project life cycle.
• Able to lead and facilitate business process mapping and use business processes as a starting point to perform GAP analysis
• Worked with the QA team to derive Test Strategy, in creating and reviewing test cases and support functional testing. Coordinate User Acceptance Testing (UAT) including assisting with reviewing user acceptance test cases and environment/data set up. Accountable for ensuring requirements are tested and issues are resolved

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Studied existing business application and processes, collected end user requirements and suggested the improvised business process model.
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Defined and documented the vision and scope of the project.
• Conducted one on one interviews with high level management team and participated in the JAD session with the SME’s.
• Worked as a liaison between the business and technical side to convey the business needs to the system architects.
• Worked in association with RUP mentors to ensure fidelity to the standard RUP practices of the institution.
• Participated in weekly status meetings to present status and incorporate any digressions from the original scope.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Requisite Pro.
• Carried out a thorough target organization assessment and risk analysis.
• Involved in cross-functional teams, developing new ways to boost efficiency and delivering results in a fast changing environment to achieve company goals.
• Provided the management with test metrics, reports, and schedules as necessary using MS Project and participated in the design walkthroughs and meetings.
• Analyzed the “As is” and “To be” system documents to show the current and proposed functionalities of the system using MS VISIO.
• Worked with the clients on the final signing process in the User Acceptance stages.