SUMMARY:

• Worked initially to stabilize the Workday HCM system after the January 1, 2015 go live and support the implementation of the Workday Finance tenant.
• Audit and clean - up Workday transactions as necessary for all HR transactions (benefits, onboarding, terminations, hire, re-hires, job changes, I9, all personal information changes, delegations, etc ) types. Identify compliance and process bottleneck issues and communicate them to the appropriate positions. Submit service now tickets as necessary and follow up with the Workday Applications Team as needed
• Responsible for gathering requirements, creating data and process audits to identify operational gaps, leading HR SME teams, outlining downstream system impacts and troubleshooting/testing in the Workday system.
• Manage/Sup/Audit Benefit support positions: Audit transactional and process information, review for accuracy and timeless, monitor customer service, meet weekly with them - or as often as needed, provide training and documentation, notify them of upcoming or overdue transactional issues, review policy and troubleshooting with them, gather business requirements from them.

TECHNICAL SKILLS:

• Proficient to Advanced in Microsoft Word
• Excel
• PowerPoint
• Outlook
• Visio
• Access
• Workday HCM
• PeopleSoft HRMS 8.8 thru 9.1 HCM eRecruit
• Ben Admin
• Oracle BI
• Kronos
• UltiPro SaaS
• Cognos
• SBM
• RightNow
• ServiceNow
• Relay
• BrassRing
• Taleo
• PeopleAdmin
• Team Dynamics

PROFESSIONAL EXPERIENCE:

Confidential, Madison WI

HR Business Analyst

• Worked initially to stabilize the Workday HCM system after the January 1, 2015 go live and support the implementation of the Workday Finance tenant.
• Audit and clean-up Workday transactions as necessary for all HR transactions (benefits, onboarding, terminations, hire, re-hires, job changes, I9, all personal information changes, delegations, etc ) types. Identify compliance and process bottleneck issues and communicate them to the appropriate positions. Submit service now tickets as necessary and follow up with the Workday Applications Team as needed
• Responsible for gathering requirements, creating data and process audits to identify operational gaps, leading HR SME teams, outlining downstream system impacts and troubleshooting/testing in the Workday system.
• Manage/Sup/Audit Benefit support positions: Audit transactional and process information, review for accuracy and timeless, monitor customer service, meet weekly with them - or as often as needed, provide training and documentation, notify them of upcoming or overdue transactional issues, review policy and troubleshooting with them, gather business requirements from them.
• Create custom reports as necessary for troubleshooting and other HR employees report needs.
• Prototype and configure benefit enhancements in Workday test environments. Document process and present to HR leadership as needed. Provide SME and Best Practice insight to leadership as requested.
• Lead HR functional team to implement all benefit integrations.
• Liaison to Technology Services as needed for projects, daily operations, integrations, security, compliance, staff reviews, skills gap analysis, training, etc.
• Prototype and configure benefit enhancements in Workday test environments. Document process and present to HR leadership as needed. Provide SME and Best Practice insight to leadership as requested
• Review Workday reports, transactions and integrations for benefit enrollment issues
• Provide cost benefit, staffing and organizational structure analysis as requested from leadership

HR Systems Manager

• Focused on rebuilding and modernizing the HR Function through implementing innovative technologies, process improvement and talent management. Moving from completely paper based to the paperless employee lifecycle. Removing transactional work through outsourcing strategies.
• Responsible for leading and driving new HR system strategies throughout the function.
• Understand and implement government mandated system and data security requirements, worked with internal and external auditors to remain CMS and DOD compliant.
• Worked with a small executive leadership team to identify, select and complete contracts for a new HCM system within a 4 month period.
• Interact daily with VP positions and above
• Work closely with internal PPMO, external project managers and consultants.
• Lead SME contact for business and IT/IS leadership regarding intra/ interdependent systems.
• Contributor at all levels of vendor engagement and management.
• Required to understand and translate complex business and organizational processes, transactions and strategies.
• Significant contributor advising on the entire HR function’s strategy, org structure and outsourcing services.
• Responsible for HR process and system troubleshooting along with root cause analysis.

HR Analyst - Contract

• Focused on Business Process improvements for post HCM implementation support.
• Responsible for gathering requirements for post implementation reporting, queue administration, projects and updates of RightNow CRM tool/workspace.
• Provided data reconciliation between three CRM tools and strategic road mapping for full CRM integration.

HR Analyst

• Supported the customized PeopleSoft 9.1 HCM for all of Brookdale Senior Living. Worked within PeopleSoft modules creating queries, supporting Ben Admin, managing tables and security profiles.
• Conducted audits to verify the accuracy, integrity and security of data in the system such as OFCCP, DOL, Vets100a, late terminations, early hires, overpayments, status, concurrent jobs and inter-company transfer audits, etc.
• Worked with IT and corporate security to build a disaster recovery model for the HR systems.
• Gathered business requirements regarding changes and modifications to PeopleSoft.
• Drove continuous improvement projects, enhancements, and business process changes with the HRIS systems which helped to increase efficiency and user acceptance.
• Updated HRIS interfaces for state and federal reporting purposes.
• Performed trend and data analysis on the HRIS department's correction log to provide the leadership with information on developing trends and success of strategic initiatives.
• Produced adhoc query reports as needed from multiple systems, using data mining techniques producing Excel output utilizing Vlookups, Pivot Tables and graphing solutions.
• HCM troubleshooting, project manager for Acquisitions and Dispositions, customizations for MSS and ESS transactions, new hire templates, and security provisioning.
• Work closely with Payroll, Compensation, IT and the ERP development and support teams.

Confidential, Milwaukee and Racine, WI

Interview/Recruiting Specialist/ HR Analyst

• Worked as human resources specialist supporting the global HR Vice President.
• Duties included sourcing, data mining and analysis
• Worked within the HRMS system creating reports for global headcount, performance and salary planning, development and talent monitoring and capital budgeting of the HR function.
• Worked directly with a master black belt in our operations excellence group to create new SOP's for global HR reporting and planning
• Provided generalist support including recruitment and interviewing.
• Worked directly with an on-site recruiter providing phone screening, sourcing and supportive functions.
• Worked within the Monster TMS to assure that OFCCP regulations were adhered to.
• Worked on projects for the North American talent acquisition manager to conduct research on career web sites providing detailed analysis of pricing options, diversity statistics, college recruitment programs and marketing opportunities.