Technical Business Consultant Resume

SUMMARY:

Software Tester with over 20 years of experience in software testing, including: specification review, acceptance testing, regression testing, test automation, testing environment creation; identifying, documenting and recreating problems, 3rd party product certification, customer demonstrations, creating and delivering training, all to assist with the on time development and delivery of products and software services, for both internal and external customers.
Able to work on multiple projects, work with diverse people, communicate with cross - functional teams, get results from third parties, communicate to senior management and build relationships to achieve goals.
Experienced in evaluating, and designing software and embedded software interfaces; also, networks, network protocols, network devices, network sniffers, test labs, as well as strong knowledge of the Confidential Office Suite and MS Project.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Business Consultant

Responsibilities:

Software Installation, Configuration, Testing, Invoicing and Confidential, & Steinberg Janitorial Service
Network Printer Setup and Client Support for Confidential
Investment Club Accounting Software Setup, Maintenance, and Evaluation Generation for Wisecats & Compensation Investments Clubs

Confidential

Customer Project Manager

Responsibilities:

Successfully implemented and generated the “Implementation Analysis” for Confidential, Confidential and Confidential a $1.3 million Project.
Implemented the High Availability SOA for Confidential, Confidential and Confidential generating $266,000.
Managed cross-functional technical and development task force teams to quickly resolve a previous long-term problem at Confidential Argentina, resulting in a letter of commendation from the customer.
Managed the Prepay Implementation for Confidential, Confidential & Confidential resulting in $1.6 million in revenue.

Confidential

Manager, PQA Connectivity

Responsibilities:

Managed testing activities to successfully deliver Connectivity & Client Services to 21 products on target and created a state of the art network lab resulting in an excellent reputation for our group within Xerox.
Managed the relationship and certification programs with Confidential and Confidential ensuring Xerox products could be branded with those companies’ logos.
Participated on the corporate Coherency and Interoperability Standards Committee and established methods of ensuring corporate coherency and interoperability across products and business units.
Directed 12 employees’ activities across 11 projects including hiring and training, daily assignments, Performance evaluations, Feedback and Development of each employee.

Confidential

Test Project Leader/Supervisor

Responsibilities:

Pioneered and created the Client Services Software testing activities for several Xerox network laser products.
Created and presented on-site product training for European sales managers, business partners, and support people. Setup and Demonstrated software for marketing at press conferences, Comdex, and major events.
Became the subject matter expert and received a Team Excellence Award for efforts.
Identified and worked with Development to redesign the Advance Setup module of CWDP, resulting in a more useable and user-friendly utility.

Confidential

Product Support Engineer/ Alpha Test Coordinator

Responsibilities:

Implemented product field test including customer engagement, support, data collection, presentation to Senior Management, and problem management.
Designed and delivered support training for the current products.