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Business Systems Analyst Resume

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SUMMARY:

  • Seasoned professional in hands - on vulnerability management, project management, team leadership and development, gathering business functional and system requirements, system design and analysis, quality assurance, and application development expertise in Fortune 500 companies.
  • Industry verticals include Manufacturing, Financial Services, Insurance, Health Care, Banking, and Retail.
  • Specialist in creating project timelines, milestones, project budgets, ensuring quality control, gathering specifications, creation of technical requirements, facilitation of meetings, providing leadership and staff mentoring. iOS and Android Mobile Technologies.
  • HIPAA, Insurance, and Government regulatory compliance experience.

TECHNICAL SKILLS:

Databases: IDMS, DB2, Oracle, Sybase, SQL Server, PL/SQL, and DMSII.

Languages: COBOL, Microfocus Cobol, Microfocus Dialog, XML, HTML, Visual Basic, C++, Easytrieve, and Java.

Tools/ Methodology/Process/Applications: Microsoft Project, Word, Excel, Powerpoint, Access, Outlook and Visio; Clarity, Wiki, Jira, SharePoint, Qualys, WebEx, ABT Workbench, Use Cases, PVCS, Planview, Design-1, Method-1, EDI, Xpediter, Gentran, Remedy, Crystal Reports, Policylink, TOAD, QARun, WinRunner, Magic, SDLC, Waterfall, Agile, JAD, Websphere, Weblogic, Apache, Amazon Web Services, Azune, VersionOne, ServiceNow, and Lawson.

Systems: Unisys and IBM mainframes; OS/Z, TSO, MVS, CICS, VM; UNIX, Web, .NET, and client server.

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

  • Performed business and system analysis for the mobile activation system upgrades in an Agile and Waterfall combined environment using VersionOne.
  • Created screen designs using Azune, detail analysis using Wiki, and sprint plans using VersionOne.

Confidential

Program and Project Manager/Business Analyst

Responsibilities:

  • Developed the cyber security program for the Wealth and Trust lines of business and integrated with the broader IT processes using the Waterfall and Agile methodologies.
  • Analyzed vulnerability and middleware version compliancy to align with enterprise and external regulation objectives.
  • Determined remediation, assigned tasks to engineering and support staff, managed and tracked progress using Jira and Wiki. Analyzed user access and managed a project involving Access and Identity Management changes. Mentored the project managers and the technical team members.

Confidential

Technical Analyst

Responsibilities:

  • Wrote technical specifications from business requirements for a home preservation application which include multiple internal and external integrations using Agile methodology.
  • Performed enterprise data and XML mapping analysis.
  • Collaborated with business analysts in gathering requirements and writing and executing on test cases.
  • Designed new system analysis document templates for client to integrate into their existing processes.
  • Analyzed user access and managed a project involving Access and Identity Management changes.

Confidential

Technical Analyst

Responsibilities:

  • Responsible for the technical architecture of the Cybershift time clock badge equipment.
  • Managed the project plan for a twenty location deployment.
  • Position included SQL modification and development, business analysis, Project Management, and internal client facing.

Confidential

Senior Project Manager/Senior Business Analyst

Responsibilities:

  • Managed timelines, budget, and capacity for all development projects for an application with a capitalized budget up to $1.5 million with $10 million in potential integrations and interfaces(including Salesforce.com). Application included plan enrollment and configurations. Gathered the business requirements, supported creation of the technical requirements, setup and participated in the UAT for these projects as well.
  • Managed operational, training, and testing efforts with cross-functional areas and external business partners on a web and mobile application with a budget in excess of $20 million dollars. Project included multiple healthcare plan configurations.
  • Managed and created detailed business and technical analysis documents for several application development, conversion, and integration project both on and off shore using Waterfall and Agile methodologies.

Confidential

Senior Business Analyst

Responsibilities:

  • Created, reviewed, and presented Use Cases for numerous crop insurance projects covering multiple functional business areas. Created and managed multiple simultaneous project timelines.

Confidential

Mobile Marketing Business Developer

Responsibilities:

  • Created marketing plans, sales presentations, and provided customer support as an independent mobile marketing sales associate.

Confidential

Manager/Team Lead/Analyst

Responsibilities:

  • Developed and Led the EDI Support and Project Team of four members on and off shore. Managed all of the EDI projects, developed the process and procedures for the on and off shore support and new development using Waterfall and Agile methodologies, was the escalation point for all issues, and trained and mentored staff. Handled staff decisions and schedules. Performed code reviews and reviewed all implementations. Provided business and systems analysis for EDI, Shipping, Finance, Accounts Payable, Accounts Receivable, Point Of Sale and Billing systems.
  • Gathered internal and external client requirements for system and reporting enhancements, refined business processes, created technical requirements, created use cases for technical and process engineering and testing. Conducted project team meetings and interviews with the stakeholders and developers. Created business presentations and proposals to senior management, department heads, and end user clients. Supplied development and on-call support for the IBM, CICS, Cobol, IDMS, DB2 environment. Created and maintained SQL queries for IDMS and DB2 databases.

Confidential

Business Analyst

Responsibilities:

  • Set project timelines and milestones, risk assessment, issue resolution, and status reporting as PM support of the Quality Assurance team.
  • Provided business, data and systems analysis in the creation of testing methodologies and test bed for a conversion project from an IDMS to DB2 database applications for ERP, Shipping, and Point Of Sale systems. Conversion included both current and historical information.
  • Created, maintained, and executed unit testing scripts against the mainframe system using QARun automated test tool. Created and maintained SQL queries for IDMS and DB2 database interfaces. On call for general system support.

Confidential

Project Manager/Business Analyst

Responsibilities:

  • Project Manager with two direct reports. Worked through very difficult department political issues under a critical timeframe. Created a multiple phased project plan that needed to continue without further direct project management.
  • Provided business, data and system analysis for a conversion project from mini-mainframe HVX COBOL IDMS/DB2 IBM environment to a COBOL SQL LAN/WAN based environment. Conversion included current and historical information.
  • Gathered client requirements for system and reporting enhancements, refined business processes, and created technical requirements for the ERP, Shipping, and Point Of Sale system. Directed quality assurance for the project and performed testing. Created Use Cases for technical and process engineering and testing.
  • Developed SQL and DB2 database interface queries.

Confidential,

Marketing Business Owner

Responsibilities:

  • Owner of a video advertising business that provided advertising for local merchants in local high traffic areas. Created video ads, marketing plans, and provided sales support.
Confidential

Project Management/Analyst

Responsibilities:

  • Created project milestones, assessed risks, addressed issues, and provided status reporting for Lawson software upgrades projects in a UNIX Sun Solaris environment using an Oracle database and Microfocus Cobol. The systems covered the areas of Procurement and Accounts Payable. Provided program management support.
  • Analyzed business and system processes and functions. Made coding changes and created Use Cases for technical and process re-engineering and testing. Documented system and process enhancement changes.
Confidential

Analyst/Developer

Responsibilities:

  • Provided business and systems analysis for customized Microfocus Cobol software solutions using Lawson Software applications for Accounts Receivable, Accounts Payable, Procurement and Warehousing, Human Resources, Payroll, Time Entry, ELearning, and General Ledger systems.
  • Gathered client requirements for system and reporting enhancements, refined business processes, created technical requirements, and conducted project team meetings and interviews with the stakeholders and end user clients.
  • Documented current system and system enhancements. Developed, tested, and installed SQL database query enhancements. On call for general system support.Independent Development
  • Various small independent projects.BDOSeidman
  • Provided development and business and systems analysis of customized modifications to MAS90 accounting software written in Business Basic and NOMADS in a client server environment using Windows NT and 98. Gathered client requirements for enhancements, and created technical requirements. Created developer training program.
Confidential

Project Manager/Team Lead/Business Analyst

Responsibilities:

  • Project Manager and team lead with four direct reports for the disbursements sub-project of the Policylink conversion project. Led the project through technical and political issues and readied system for implementation.
  • Provided business, data and systems analysis for a conversion project from an in-house insurance system to the Policylink package. Gathered client requirements for system and reporting enhancements, refined business processes, created technical requirements, created use cases for quality assurance and performed testing.
  • Conducted project team meetings and interviews with the stakeholders and developers. Created data maps and GAP analysis for database design and system requirements. Led business requirements meetings and created both the logical and physical models. Led the technical design of the sub-systems and interfaces to the Policylink system. Used Method-1 in business and technical analysis and design. Created data and process flow models.
  • Developed, tested, and installed SQL database interfaces.
  • Created and taught Microsoft Cobol and Dialog classes for the development staff.
Confidential

Analyst/Developer

Responsibilities:

  • Responsible for project planning, risk assessment and mitigation, issue resolution, and status reporting.
  • Documented system and enhancements.
  • Coded, debugged, redesigned, and provided quality assurance testing for the billing potion of the customer service system written in Microfocus Cobol in a UNIX environment using a Sybase database. Coding and debugging of the PL/SQL database access routines.Preferred Consulting Services
  • Provided business and systems analysis and development support in Cobol for a number of companies; including Deluxe, Thermo King and Fulfillment Systems; in a consulting capacity.LifeUSA and Fiserv
  • Provided business and systems analysis, development in Cobol and project management support for a number of project and support initiatives.Starkey Labs
  • Conducted business, data and system analysis, designed, coded in Cobol, and performed quality assurance testing for the production tracking system, and converted the in-house inventory control software to work with the Lawson Inventory Control System. Provided analysis of work and system process flow for the production tracking system. This system became an industry breakthrough for the company in just in time manufacturing.

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