SUMMARY:

• In my 8+ years of experience as a Business - Analyst and Scrum Master. I Possess Skills in creating Product Development Life cycle, Relationship Diagrams and Business process flow. Extensive experience as a liaison gathering and documenting BRD (Business Requirements Document), FSD (Functional Specification Documents), SRS (Software Requirement Specifications), Use Case documentation, HLD (High level documents and LLD (Low level documents), Business Rules Spreadsheet and Data mapping document.
• Good experience in gathering requirements throughout the development process and verifying it with the RTM (Requirement Traceability Matrix). Possess good communication skills and practiced collaborative team work. Facilitated Scum Ceremonies like Sprint Planning meeting, Daily Stand up meeting, Sprint Review meeting and Sprint Retrospective meeting while following the Agile methodology of development.
• In the Backend of the system, have knowledge about Database concepts like Data Warehousing, Data Structures, Schemas, Data Marts, Data-Entity Relationships and User Administration.
• Possess Knowledge of multiple Billing and Customer Care and Point-of-Sale (POS) systems. Generated Charts like Line-Chart, Bar-Chart, Radar-Chart, Scatter Chart, Pie-Chart, Block Chart, Multi-Dimensional Chart and Combo Chart for analyzing the situations.
• Experienced in working with various Product/Software Development Life Cycle (SDLC) processes such as, Waterfall and Agile methodologies like Scrum, Kanban and Scrum - Waterfall (Hybrid). I am a Certified Scrum Master with years of ability to manage the team, adapt, coach work with self - organizing and cross - functional teams in a wide range of sectors like Iterative Product Development, Banking and Finance.
• Proficient in conducting AS-IS and TO-BE analysis, GAP analysis, Risk Analysis, Impact Analysis, Cost-Benefit Analysis, Feasibility analysis, ROI analysis, SWOT analysis and Porter’s Five Forces Analysis. Successfully gathered SMART (Specific, Measurable, Attainable, Realistic and Timely) requirements and transformed them into functional specifications focusing on workflow analysis and design, User Interface design, Data Flow diagrams for projects. Also, used INVEST (Independent, Negotiable, Valuable, Estimable, Scalable, Testable) criteria for prioritizing and accepting Product back logs to User Stories in Agile-scrum. 
• Good Understanding of Project Management activities, Report generation, documentation of processes, proficient with Project Management Tools (JIRA), testing tools (HP-QC) and defect reporting tools (Bugzilla).
• Experience in scheduling meetings, negotiating, co-ordination with Developers, Application Architects, SME (Subject Matter Experts), business users, senior executives and communicating accordingly to the team. I am a dedicated and a proactive team player, and have a good track record in producing high quality work even under a tight schedule and deadlines, I multi task to reach my best possible effectiveness and meet the team goals.

TECHNICAL SKILLS:

Methodologies: PDLC/SDLC, Waterfall, Scrum, Kanban, Waterfall-Scrum Hybrid

Requirement Management: Microsoft Office 365, MS-Word, MS-Excel, MS-Project, MS-PowerPoint, MS-SharePoint, Twoodo

Application Tools: Synapse, JIRA 6.3, Rally, Bugzilla, Pentaho, Microsoft office

Database: MYSQL, Microsoft SQL (T-SQL), Oracle, Informix, MS-Access

ETL Tools: Informatica - Power Center, Ab-Initio, Microsoft - SQL Server Integration Services

Technical Tools;: MS-Visio, Tableau 9.1, Power BI, LexisNexis, Simility, Arbutus Audit Analytics, Mockup Screens, Rational Rose

Reporting Tools: Tableau, Power BI, Crystal report, Active Reports, Report Visual Builder, IBM Cognos, Pentaho, MouseStats

Testing Tools: HP-ALM 11.5, HP-QC, Load Runner, The Grinder, Powermock

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential,Atlanta,Georgia

• Conduct daily stand up meetings, record and note developments, and Solve impediments.
• Prepared a process flow for Human Resource Management
• Time-box all the Scrum ceremonies conducted and facilitate a conducive working environment.
• Gathered the Requirements from the Product Owner and acted as a liaison with other stake holders or OIT, involved using elicitation techniques like interviews, JAD sessions, Surveys and one on one sessions
• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings
• Dividing the features into simpler User Stories for quicker iteration and Sprints.
• Conducted scrum games like t-shirt sizing, planning Poker, weather estimation to make work and team more enthusiastic.
• Prioritized tasks and communicated it to the team and brought in involvement.
• Tracked and managed product backlog, burn-down metrics, velocity, and task break-down. Helping team and product owner to find a suitable definition of done and definition of ready
• Prepared the Business Requirement Document and the data mapping document.
• Extensive use of Excel, for sorting, filtering and cleansing the data.
• Used MouseStats to get a clear record of user experience.
• Created visual diagrams using Tableau and Excel for the Data that is produced and filtered.
• Tested the Front office (Front end) and Back Office (Back end) data to verify id there are any data leaks or errors for financial data and records made of transactions.
• Provided information to developers regarding the automation required for Pentaho Data Integration and frequency of refresh.
• Validated changes made to the dashboard and reported if errors persist. Updated the Dashboard by adding new requirements to help user accessibility and usability.
• Identify, Document and help resolve issues.
• Analyzed the database and reports of the legacy Systems for conversion. Involved in preparing the fit/Gap report for the existing reports and preparing a BRD for the New changes required on Conversion required for the new Systems of PeopleSoft.
• Conducted meetings for Knowledge transfer and to identify missing information, issues and talk to SMEs and Business Owners to solve them.

Environment: Agile Methodology, Oracle Database, SQL developer, Pentaho integration, TKO, Bull-Horn, Hyperion financial database, PeopleSoft resource management.

Business Analyst

Confidential,Alpharetta,Georgia

• Prepared BRD and FRD documents and gathered requirements using elicitation techniques like interviews, JAD sessions, Surveys and one on one sessions.
• Participated in the Logical, Conceptual, physical dimension Model to represent the various Data Entities & their Relationships for the data in the database and in the Data warehouse
• Used MS Visio workbench, Balsamic tool to create UML diagrams such as Use Case diagrams, Process flow chart and Activity diagrams
• Involved in prioritizing backlogs and conducting meetings required to share impediments and progress, review and retrospective.
• Identified the project’s important entities, attributes and cardinalities such as: Association, Composition, Aggregation, Generalization and Specialization relationships. Played an important role in enforcing Data integrity using Data constraints and Data triggers
• Constantly used SQL Queries to constantly manipulate database and ensure that the triggers do not affect the Integrity of data in the database so that the records or reports are fully dependable
• Extensively used SQL commands like CRUD (Create, Read, Update & Delete) operation to perform Insert, Update, Select and Delete on the data sets
• Generated SAR (Suspicious Activity Report), and coordinated with FATC (Financial Action Task force) department as it helps them curb and reduce Fraudulent usage. Possess Knowledge about the CTR (Currency Transaction Report) as we monitored various geographical locations to track Placement, Layering and Integration which are the three important traits of money launderers
• Worked closely with team members and other financial institutions to fulfill 314(b) regulations of the USA Patriot Act Sharing of Information requests. Complied with Bank Secrecy Act and Anti-Money Laundering procedures and systems
• Determined and implemented additional steps, validating KYC (Know Your Customer), Risk compliance based on research of customer records, verification of account purpose and legitimacy, analysis of transaction activity, POS (Point of Sale) and CDD (Customer Due Diligence). Conducted reviews of client documentation and information obtained by client contacts within the business units and gave scores using CRR (Customer Risk Rating), and Flagged Users accordingly.
• Managed Client Life cycle, to both obtain and retain them as customers which involves our participation from end to end.
• Used Tableau as a data visualization tool to communicate information clearly and efficiently via statistical graphics, plots, information graphics, tables, and charts selected throughout the project
• Conducted scrum games like t-shirt sizing, planning Poker, weather estimation to make work and team more enthusiastic.
• Used Balsamiq Mockups to create wireframes and web design documents. Used Synapse for documentation and collaboration purposes

Environment: Scrum-Waterfall Hybrid, Jira 6.3, Confluence, Informatica, HP QC, Oracle Server 10g, MS-Visio, Blasamiq, Synapse, MS-Office Suite, Microsoft Office 365, MS-Word, MS-excel

Business Analyst

Confidential,Alpharetta,Georgia

• Assisted in facilitating and attended the knowledge Transfer and documented all the business level details of the service. Ensured all the documentation is appropriately transferred from the other vendor team
• Elicited extension requirements from the core-group business group in North America using JAD sessions and Interviews, then updated Functional Specification Document
• Performed Document Analysis and migrated all the previous documentation into standard documentation format that is followed across Confidential client projects
• Used Twoodo to prioritize tasks and communicate details about the development.
• Human resource management of payroll, Insurance plans, costs for maintenance.
• Participated in conflict resolution and relationship management.
• Prepared process flow diagrams, activity diagrams, use case using MS Paint, Visio.
• Collected the Requirements from the Product Owner and other stake holders involved
• Created impediments chart and updated information radiators that added daily meetings disturbances
• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations. Planned and monitored project budget/spending
• Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. Worked closely with project owner in backlog management and continuous delivery of features. Educate and reinforce scrum methodology and agile framework to team members and key stakeholders
• Implemented RESTful Web Services to verify login credentials of the user. Coordinated with the external web service team that provides data to the project and worked with them for XML Web services request and response calls
• Performed Gap Analysis on new requirements and updated System Requirement Specification document.
• Assisted Project Manager in hiring and deploying resources. Assisted Project Manager in identifying the dependencies, some of them are organizational Impediments. Hosted Web-Ex meetings to coordinate with service provider and service consumer, to streamline the deliverables and address dependencies
• Encouraged and implemented process improvements techniques and ensure that there was room for change. Introduced a checklist during story time to ask the right questions while reviewing each story
• Coordinated with QA in designing Test Plan, drafted Business Test Cases and participated in Test Script approval process, involving multiple teams across various projects
• Supported testing efforts across all phases of testing - SIT, UAT, BAT and PT by ensuring timely deployment of application in appropriate environment, reviewing release notes and performing Smoke and Sanity testing on the application for each deployment

Environment: Management by using Tableau 9.1. Scrum Methodology, Tableau, Android SDK, Android Framework API, Google play services, Android studio, XML Schema, Oracle 11g, MS Project 2010, MS Visio, HP ALM, Web Methods, SQL Queries, Erwin Standard Edition, SharePoint2013

Business Systems Analyst

Confidential,Las Vegas,Nevada

• Performed Gap Analysis to check the AS-IS And TO-BE for the compatibility of the existing system infrastructure with the new business requirements
• Prepared BRD, FRD and SRS documentation. Conducted one on one sessions with SMEs to gather requirements.
• Verify the records of the number of inmates, correction facilities supply, stock and expenses in the dashboard.
• Retiring old data warehouse servers, retired disk space, hardware and saving CPU time with new hardware.
• Performed data cleansing enrichment and mapping tasks. Crafted and collated data from legacy systems
• Monitored existing data migration program with occasional upgrades and enhancements. Performed data migration enforcement tasks. Furnished support to field services and technical groups as needed. Utilized existing data scripts and processes. Conducted data structures and movement evaluations
• Executed data migration in coordination with management and technical services personnel
• Documented the complete process flow to describe process development, logic, testing, and implementation. Used MS SharePoint 2013 for documentation and collaboration purposes. Reverse engineered all the Source Database. Formulated data reports from updated SQL Server
• Involved in defining the source to target data mappings, business rules and data definitions. Responsible for defining the key identifiers for each mapping/interface.
• Participated in conflict resolution, addressing issues and Relationship management with the team and external factors.
• Conducted sprint planning, daily stand ups, review and retrospective meetings during migration of data.
• Involved in data warehouse design. Experience with various ETL, data warehousing tools and concepts

Environment: Scrum-methodology, SQL Server, Microsoft Office 365, MS Access, MS Excel, MS Word, MS Outlook, PowerPoint 2007, Balsamiq MockupsBusiness Analyst

• Engaged in requirements and gap workshops with clients. Analyzed business needs and developed use-case diagrams to aid and facilitate JAD sessions
• Collected finalized requirements from the product owner and communicated it to the team, helped product owner in Prioritization of backlogs. Facilitated picking of user stories by the team and prevented the team from external distractions. Conducted the four ceremonies of Scrum namely: Planning Meeting, Daily stand-up Meeting, Review Meetings and Retrospective meetings.
• Coordinated with the project manager in project management by keeping track of tasks and timelines; as well as communicating the projects status on a regular basis using MS Project
• Tracked and managed product backlog, burn-down metrics, velocity, and task break-down. Helping team and product owner to find a suitable definition of done and definition of ready
• Performed testing as per the defined procedures. Participate in walkthroughs of testing procedures
• Prepared reports on software testing and carried out Interaction with the customers whenever required.
• Ensured that all tested related work is carried out as per the defined standards and procedures
• Extensively used Rational Rose to represent the current workflow while documenting system workflows. Represents the team and Responsible for all interdepartmental meetings
• Responsible for recruiting software testing staff. Supervised all testing activities carried out by the team and identify team members who require more training. Handled Defect Life Cycle
• Schedule testing activities, create budget for testing and prepare test effort estimations
• Selection of right test tools after interacting with the vendors. Integration of testing and development activities. Carry out continuous test process improvement with the help of metrics and resolve issues. Check the quality of requirements, how well they are defined. Traced test procedures with the help of test traceability matrix

Environment: Waterfall- scrum methodology, HP-ALM, Integration Testing, Black-Box testing, Incremental (Top-Down, Bottom-Up), UAT, and STLC

Business Analyst

Confidential

• Mediated and resolved the general conflicts that arise between development team who technical aspect oriented and the product owner who concentrates on the features
• Directed and lead process development team from project initiation through delivery of final product.
• Guided projects to completion on time, within scope, Resource allocation and on budget
• Managed project scope to ensure delivery was compliant to scope commitment
• Sharing insights throughout the company (micro-blogging, blogging, internal conferences, etc.) being a contact person for everyone in the team.
• Involved in Preparing BRD after gathering the business requirements from the business users using elicitation techniques such as JAD interviews. Translated BRD into FRD with the help of developers and architects. Created Use-Cases, activity diagrams and sequence diagrams.
• Facilitated UAT & black box testing which involved several techniques like boundary value analysis
• Validated test cases, test plan and test scenarios written by the QA team
• Created UI mock ups, wire frames, prototypes using MS-Visio. Proficient in handling change requests and baselined the same after receiving the approval from the Change Control Board.

Environment: Waterfall Methodology, MS-Visio, Microsoft Office 365, MS-Word, MS-PowerPoint, Jira, Excel

Business Analyst

Confidential

• Prepared BRD and FRD documents and gathered requirements using elicitation techniques like interviews, JAD sessions, Surveys and one on one sessions.
• Engaged in requirements and gap workshops with clients. Analyze business needs and develop use-case diagrams to aid and facilitate JAD sessions
• Involved in building checkpoints to discover requirements specification problems like ambiguous requirements, missing requirements, inconsistent requirements
• Coordinated with the project manager in project management by keeping track of tasks and timelines, as well as communicating the projects status on a regular basis using MS Project
• Coordinated in formulating testing documents like Test Plans, Test Scripts, requirements Traceability matrix (RTM) and Test summary report. Understood the data sources as well as how the extracted and processed to generate different risk reports for fixed income securities
• Coordinated and facilitated integration testing and user acceptance testing to ensure conformance to design and accuracy of implementation

Environment: Waterfall Methodology, MS Visio, MS Project, MSOffice (Word, Excel, Access), HP QTP

Jr. Analyst

Confidential

• Participated in complete Product Development Life Cycle for proper analysis, development, testing, deployment, and enhancement of the code
• Used fragments to build small re-usable pieces that are easier to manage and allow for a more fluid visual design and can adapt to phone resolutions.
• Involved in debugging and porting the application on various mobiles; involved in Unit testing of all individual modules and Integration Testing of the project
• Used subversion for branching and merging new features without disrupting mainline development
• Validated Design and managed application flow; Involved in developing proof of concept for the framework that involved Struts, Spring, Hibernate and getting approved by the architects
• Involved in writing unit test cases using JUnit tool
• Developed user defined application validation in Struts using Struts Validation Framework
• Responsible for monitoring application during peak hours using JConsol tool and take preventive measures so that server is available during high load