Business Analyst Resume

PROFESSIONAL SUMMARY

Project Manager / Business Analyst. Excels in teambuilding and inspiring excellence.
Ability to provide vision and mission development while setting a good leadership example. Lead guidance process, including governance and controls.
Propagate alignment of IT strategies while utilizing best in class practices in rapidly changing environments.
Encourage collaboration between all business units to both build and maintain performance and respect.

SKILLS AND INTERESTS:

Engagement
Meet and understand what the group or business unit does, what is its purpose in the larger mission of the company?
Determine risks and opportunities
Relationship Building
Find common ground
Recognize exceptional work and good business habits
Remove barriers and define co - opting opting opportunities
Effectively communicate with IT and business stakeholders with varying levels of authority and responsibility
Demonstrated ability to deal with ambiguity and effectively quantify and manage within it
Lead training, development, and education while instilling a customer-first attitude
Experience managing multiple project plans, time lines, test plans, resources and budgets
Deployment site coordinator, disaster recovery, and business continuity planner
Analyze and revise existing functional and technical documentation
Excellent written and verbal communication skills, including executive level presentations
Drive responsible Identity Access Management
Get buy-in and compliance to agree upon standards such as ISO, ITIL, COBIT 5
Hardware / Software Asset Management
Cyber security

TOOLS & METHODOLOGIES:

Project Management: Adaptive Project Framework, Agile, Crystal Methods, Feature Driven Development (FDD), Information Technology Infrastructure Library (ITIL), Scrum, and Waterfall. Utilities Microsoft Project, JIRA, Workfront, SharePoint, and Excel

IT Governance and Controls: COBIT 5, ITIL, ISACA, ISO, and IAM

Operating systems: All Microsoft OS, IOS, Android, and Blackberry

Web Applications: Java, .Net, HTML, SMS, SAP, Oracle Cloud, NETIQ/Novell, Amazon Cloud, Google Cloud, and FTP

General Office Utilities: Microsoft Office (all versions) Remedy, Kintana and ACS

Telecommunications/Network Experience: PBX, VOIP, digital, Analog, T1, frame relay, cable modem, DSL, satellite, VPN, cellular/mobile telephone GSM/TDMA, wireless vs. hardwired, printers, hubs, switches, routers, server, client, Cloud control, and remote desktop

WORK HISTORY

Business Analyst

Confidential

Responsibilities:

Finance audit controls and attestations
Assist with Governance and make recommendations
Assist IT with contingency planning
Engage business units as well as IT teams to identify stakeholders and rain makers
Convert findings into recommendations for C-suite
Meet Federal, State, and local regulations and recommendations
Prepare application owners for audit: including Peoplesoft and Lawson

Business Analyst

Confidential

Responsibilities:

Mobile office project
Drive cloud solutions for multiple service vehiclesDrive solutions through all stages of SDLC, including project management, user experience, application design, testing, and deployment across multiple clients
Contract relations including: SOW, RFP, and sealed bid processes insuring cost effectiveness

Elected Township Officer

Confidential

Responsibilities:

Supervise township employees
Vice Chairman
SR Project Manager-Scrum Master
Contract relations including: SOW, RFP, and sealed bid processes

Special Committees:

Chairman Pay Equity Committee
Ensure township’s compliance in equal pay governance issues as well as setting pay scales and creation of written standard
Director East Central Minnesota Cable Commission
Conduct RFP for separate cable companies’ authorization to conduct service within the East Central Minnesota Region
Director Pine County ICB (Internet/Cell/Broadband) Committee

Technical User Support Analyst

Confidential

Responsibilities:

Project Manager of information technologies in regional and district sales offices point person for 160+ employees
Setup and conduct presentations including executive level suite.
Member of project management team focused on American cellular phone software design and implementation
Identify access management initiative
Design, Support and implementation of Records management including finance and sales
Key stakeholder in bringing multiple sales office infrastructure managers together into a multi-business unit team
Special project manager appointed by CIO to conduct Asset Management project
Utilized multiple IT teams as well as other business unit stakeholders to explore software / hardware solutions that would allow HIPPA compliant tracking and support of all hardware assets within Medtronic Enterprise
Communicated directly with CIO on all phases of project
Peoplesoft administrative tasks

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