SUMMARY:

• Accomplished and dedicated professional with demonstrated success in Project Management, Business Analysis and Quality Assurance practices.
• Employs accepted and polished methodologies and best practices to successfully manage work. Senior Analyst that develops efficient and effective solutions.
• Determined and resourceful, quick to grasp new ideas and finds challenges stimulating.
• Thrives in analytical work, interactions with clients and is committed to delivering high quality and timely results.
• Develops and maintains relationships with key stakeholders
• Excels in eliciting, documenting and prioritizing business requirements
• Develops “As Is” and “To Be” process models
• Provides rapid resolution of complex problems
• Excellent written and oral communication skills both up and down the organization
• Acts as primary liaison between business stakeholders and IT
• Creates user stories, use cases and technical specifications
• Works with on - shore and off-source project resources
• Ability to manage projects and lead cross functional efforts
• Creates charters, scope and project status documentation
• Creates project schedules
• Tracks project activities and costs
• Presents project at Change Release and toll gate meetings
• Leads implementation activities
• Manages complete SDLC
• Utilizes many project methodologies such as Waterfall, Agile and Iterative
• Creates Quality Assurance plan
• Establishes user test criteria
• Creates test scripts
• Leads functional testing
• Facilitates user acceptance testing
• Performs regression testing

COMPUTER TOOLS / METHODS:

• MS Windows 2013 MS Word MS Excel MS PowerPoint MS Project Rational ClearQuest MS Visio WinStrat IDX Use Cases
• Visual Use Case User Stories TopTeam ProVision Morae
• IBM Rational RequisitePro Documentum SharePoint COSMOS InfoPath
• QA Complete Gantt TFS inteGREAT Agile Zen
• Portfolio Management Basecamp SQL Waterfall Full SDLC

SUMMARY OF SKILLS:

• Project Management Digital Technology Change Management Technical Support
• Technology Development Data Analysis & Reporting Policy Development Procedure Design
• Process Implementation Performance Monitoring Web Applications Strategic Planning

PROFESSIONAL CONTRACTING HISTORY:

Eden Prairie, MN

Sr. Business Analyst / Project Management Consultant

• Directed a new enterprise practice management ERP, prior authorization and appeals applications to reduce annual costs of supporting multiple platforms and revenue cycle time for local care delivery organizations

Minneapolis, MN

Sr. Business Analyst / Project Management Consultant

• Oversaw requirements for accumulators and Exchange cost share reduction reporting projects
• Assisted in creating repeatable processes for future implementation of annual enrollment and benefit implementations

Maplewood, MN

Sr. Business Analyst Consultant

• Synchronized Custom Web application requirements to track project implementation tasks and overall projects status reporting in order to save time and costs while implementing new software for hospitals and clinics
• Captured and shared mobile and tablet application that captured Post-it® notes on a wall or board and allows teams to collaborate and organize ideas
• Participated in vendor selection of a new application to ensure regulatory compliance for electronic products resulting in compliance with global regulations and retention of customers
• Documented existing Web content for dental products sold globally in order to streamline the process of content management for the business
• Managed all media assets for development of an online service manual for sterilizer used in hospitals
• Created SOW related to mobile, desktop and iPad compliant reflective garment selection application to allow ease of use in selecting compliant garments for individual workers on job sites

Mankato, MN

Project Manager / Sr. Business Analyst

• Developed requirements for mobile, iPad and web print solutions to enhance application usability
• Provided supplemental project management

Lake Elmo, MN

Quality Assurance Lead / Sr. Business Analyst Consultant

• Employed Quality Assurance best practices and business analysis for new ERP core banking system
• Created Test Plans and conducted quality plan reviews between all stakeholders

Maplewood, MN

Sr. Business Analyst Consultant

• Created user interface specifications to communicate proposed design to stakeholders of New Products Portal
• Created test scenarios for UAT testing and provided support for the business team

Golden Valley, MN

Sr. Business Analyst Consultant

• Oversaw and developed click to chat, webcam, email and phone escalation online tools

Eagan, MN

Systems Analyst Consultant

• Performed Gap Analysis for selection of new enterprise prescriber data source
• Worked on specialty pharmacy project; Client established an in-house system that was previously outsourced

Confidential

Minnetonka, MN 

Sr. Business Analyst Consultant

• Performed Gap analysis of client specific file layouts to standard Behavioral health layout in an effort to meet client requirements for federally mandated Mental Health Parity Accumulator Exchange project
• Performed EDI testing with external vendors

Maple Grove, MN

Sr. Business Systems Analyst Consultant

• Performed analysis and documented business requirements for customizing educational testing software

St. Cloud, MN

Sr. Business Systems Analyst Consultant

• Documented requirements in Microsoft InfoPath to create electronic forms using WKFS Style Guide and created logic that is compatible with XML
• Researched and developed new processes specific to the reverse mortgage line of business

Chanhassen, MN

Sr. Business Systems Analyst Consultant

• Synchronized Oracle ERP Retail Applications implementation to support SUPERVALU’s Marketing and Merchandising strategy
• Gathered requirements for Merchant Workbench Portal to improve usability
• Converted SUPERVALU legacy accounts to accounts in the Oracle General Ledger module (within Oracle Financials)
• Defined interface requirements for maintaining and reporting accurate W2 income and tax information for all stock option Associates; Reduced the number of errors and decreased labor costs
• Clarified requirements for new Records Center high-speed, high volume copiers, printers, scanners and Multi-Functional devices
• Composed requirements for hardware and software enhancement and upgrade projects to consolidate legacy Albertsons and Supervalu environments
• Worked on B2A, B2B (SVHarbor) and SUPERVALU India B2C enterprise web portal enhancements

Confidential

Eagan, MN

Lead Business Analyst Consultant

Responsibilities:

• Consulted on re-write for baggage and cargo scanning applications to ensure new architecture was scalable