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Business Analyst Resume

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Bristol, CT

Summary:

  • 8 years of Industry experience as a Business Analyst in Finance and Banking domain majorly in Product and Application management of Commercial loans, credit risk analysis, Risk management, Trade clearance, Foreign Exchange, COT, FIX Protocol, Payment Processing, Portfolio management tools, Good knowledge of Securities & Capital Markets business, Fixed income, Derivatives, Securities valuation, Financial Accounting and solid understanding of Business Requirements Elicitation, Data Modeling, Analyzing and Translating Requirements into Specifications across different functions and Application Design.
  • Experienced in working across multiple business discipline, systems infrastructure and platform.
  • Experienced in developing and imparting pre and post implementation training, conducting GAP Analysis, SWOT Analysis and ROI analysis.
  • Strong analytical skills.Quickly understands the business issues and challenges facing the financial services industry.
  • Strong background in Software Development Life Cycle methodologies such as the Traditional Waterfall Model as well as iterative approach to software development such as Agile-Scrum.
  • Effectively conducted Joint Application Development (JAD) sessions with Business users, SME’s and Stake holders alike in gathering requirements and analyzing them to identify the real business need and facilitating the development of a customized solution which delivers maximum cost and usability benefit to the client and company
  • Proven ability to influence cross functional teams without formal authority.
  • Expertise in using Rational tools for creating use cases, version control, and defect tracking and monitoring and used the Rational Unified Process (RUP) methodology in all areas of the software development life cycle (SDLC)
  • Demonstrated Project management skills, keeping in mind the objectives of the project and constraints affecting time, scope and budget and effectively performed the duties of Project Manager on various occasions.
  • Proficient in using BI tools for reporting and documentation purpose.
  • Astute communicator and motivator with strong interpersonal skills like problem solving, decision making, leadership, relationship building and excellent coordination across cross-functional teams.
  • Proficient in creating documentations like BRD, SRS, FRD, NFR, RTM, Process Flows, Process Mapping using pools, swim lanes to be utilized across various functional groups by analyzing and transforming business requirements into easy to understandable way.
  • Extensive experience with Document management and hands on experience with Microsoft SharePoint 2003, 2007, 2010.
  • Experience Using Mac OS, Desktop computing, Multimedia Technology and Remote Office Optimization. Experience reviewing codes in JavaScript, XML, Stored Procedure.
  • Proficient in analyzing and creating Use Cases, Use case specifications, Use case models, System Development, Use case scenarios, Business rules, Business Processes Model(BPMN), Data Mapping, Work flow diagrams, Process flows, Sequence Diagrams, Activity Diagrams, Class Diagrams etc. using UML and other various Software packages.
  • Ability to gather business and technical requirements from both formal and informal sessions and format them into formal documents by utilizing a variety of software tools.
  • Extensively interacted with the QA Team to execute various Test plans (GUI, Functionality test, system test, integration test) by Provide Test Data, defining Test Cases, POC, reviewing Test procedures and performing Systems Integration test (SIT) and User Acceptance Testing (UAT).

Education: MBA - (Finance & Strategy)

Skills:

Rational Clear Quest, Rational Clear Case, Rational Requisite Pro, SharePoint 2010, Enterprise Architects; SQL, Oracle, Data warehousing, Data mining; Agile-Scrum, Waterfall, Six Sigma, Rational Unified Process, UML; MS Office, MS Project, MS Visio, MS Excel, MS Access, Clarity, SAP, Lotus Notes, Rational Rose, Toad, Load Runner, Test Director, Cognos, Crystal Reports; Windows 98 / XP / NT /vista / 7, Linux, Java, Java Script.
Valuation methods and Comparable analysis, DCF Analysis, Financial Statement Analysis, GAAP & IFRS Accounting Standards, Corporate Finance, Ratio analysis, Basics of M& A and Financial Modeling, Credit risk analysis, Asset Liability management, Liquidity Risk, Interest Rate Risk, Capital forecasting, LOS, Commercial loans, Mortgage loans, ABS, Derivatives, Trade Order Cycle, Understanding of Index like S& P 500, Russell 2000, DJIA, Index Constituents, reference data, street identifiers.
Quick learner, Flexible, Adaptable, Diligent, Focused, Politically astute, Confident communicator, Coordination with External and Internal Clients, Multi-disciplinary team Coordination and team leading, Cost savings through resource alignment.

Projects Summary:

Confidential, Bristol, CT05/2012- Present
Business Analyst

  • MobileWeb and Application for Mobile (Smart devices) devices.
  • MRDC (Mobile Remote Deposit Capture) to deposit checks remotely by leveraging Mobile platform.

Responsibilities:

  • Requirements elicitation along with risk analysis to address key risk areas of the project from both user and business perspective.
  • Coordinated with vendor project team and internal project manager, developers and QA team to address ongoing issues pertaining to business rules and implemented processes.
  • Coordinated with business stake holders to elicit further requirements on constraints posed by existing systems.
  • Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other and resolve issue by providing rational/research.
  • Developed requirements into business use cases, Activity diagrams, Sequence diagrams, and UI flow diagrams using UML for Mobile usage.
  • Created detailed BRD by identifying different user group and FRD by identifying functional and non-functional requirements. Developed through work flow processes documents/SDD for different functionalities/transactions to be utilized on mobile platform by providing complete impact analysis and risk analysis.
  • Created process work flow documentation for production support team and CC executives and established documentation standards.
  • Developed and maintained RTM and issue tracking to make sure requirements are matched.
  • Defined detailed service errors for mobile usage that synchronizes with existing online applications/services by utilizing vendor defined error codes and bank’s existing service codes.
  • Created detailed error scenarios to be utilized by QA team.
  • Participated in weekly status meetings/review meetings and provided necessary inputs/status update and suggested possible solutions for existing constraints.

Environment:Microsoft Office tools -2003, Share Point 2003, Quality Center, UML, SQL, Internal proprietary applications.

Confidential,San Francisco, CA10/2010- 03/2012
Lead Business Analyst / Project Management

  • Develop enhanced UI for WDAI (Wholesale Database Administration and Infrastructure) team to manage Database Inventory
  • Include functionality in the UI for business groups to access data in a structured way

Responsibilities:

  • Worked with application manager and WDAI management to prioritize requirements and defined releases based on WDAI DB Inventory road map. Involved in full Software Development Cycle.
  • Coordinated across different functions and conducted meetings and presentations to understand the criticality of the requirements from different functions and how company’s technical environment would support it.
  • Project Management Scope management and Time Management. Worked in capacity of Project manager on ad-hoc basis and managed the solution implementation for the internal customers.
  • Worked with account managers of Commercial Banking especially Treasury Group to understand various treasury services and products to facilitate the streamlining of financial accounting data of clients (both corporate and retail) to provide easy access to various reports like A/c payables, A/c receivables, cash flows, general ledger (GL), payment history, Auto invoice generating, mailing and tracking capabilities, etc. as a built in micro sites in the enhanced UI application.
  • Worked with Stakeholders involved in mortgage group to understand mortgage life cycle and loan origination process.
  • Used Agile-Scrum methodology to analyze and segregate requirements to produce work flow assignment.
  • Maintained a flexible work schedule beyond the standard schedule hours when needed to deliver the expected goals.
  • Created and maintained application design documentation and various helpful documents like User’s Manual, FAQ’s for the users.
  • Prepared Data Mapping and work flow diagrams.
  • Created Requirement Matrix to analyze the UI, SI and Data Impact on WDAI Inventory.
  • Held meetings to discuss, review, demonstrate and demo requirement/test documents created.
  • Gave new ideas and suggestions to development team to create and enhance various UIs to make it more User friendly.
  • Supported developers with testing (unit and integration) and data analysis from testing activities. Performed Data validation for Bulk Upload of Data and Performed User Acceptance Testing (UAT) and Systems Integration Test (SIT) in DB Inventory.
  • Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
  • Worked with user groups to resolve questions, assess user needs, and recommended changes.
  • Worked on Reports that includes Ad-hoc, Canned Reports for Senior Management and TPM’s from other groups within the WDAI Mgmt.

Environment: UML, Use Case Analysis, MS Office, MS Excel, MS Project, MS Outlook, MS Visio, SharePoint 2010, SQL, Stored Procedure, Open source ETL tool- CloverETL.

Confidential, NYC 03/2009 09/2010
Business Analyst and Team Lead

  • Transition and collaboration of the loan and credit risk data from Merrill Lynch and Countrywide (acquired financial institutions) into the existingbank of AmericaECRIS (enterprisecredit riskdata repository) system.

Responsibilities:

  • Involved in therequirements gatheringand BPMNfrom the Business users, understand the functional specifications and mitigate the risks and assumptions involved.
  • Worked diligently on manyGlobal Banking & Global Markets Complianceand Operational Risk initiatives.Facilitated the development for the currentwholesale enterprise Credit Risk SORs and Basel II complianceinitiatives.
  • Coordinated with business group involved in Mortgage processing right from Loan selling personnel to executers, loan processors, underwriters and accountants to understand the process flow and interacted with risk analysts to understand the risk measures involved like PD, LGD, LTV.
  • Involved in understanding and sourcing theMerrill Lynch Risk and Compliancedata as per the Basel II compliance rule and mapping it to theBank of Americasystems and ledger.
  • CreatedTechnical Specification designbased on the consolidated solution design document. Documented viaflowcharts, current and proposed processesusing Microsoft Office products, including Visio.
  • Used Oracle Financial Analytics for accessing the information of AR, AP, General ledger, Profitability.
  • Conductedcross-functional meetings tomap current business processesandcollaborated with business units to revise and create processes and procedures.
  • Reviewed Java scripts and used it to extract information during Technical Documentation.
  • Determined necessary training to prepareemployees for processes changes andproducedCost/Benefit Analysisto support proposed changes.
  • Performed post implementation validation, testing with QA team, supporting UAT, providing business insights on the transition frameworks.
  • Planning, implementing and supporting of software delivery / deployment / release from development environment to testing environment (QA)and from testing environment (QA) to production environment in a distributed environment.
  • Involved in all phases of SDLC and Utilized Agile framework to deliver the requirements on time and with quality.

Environment: UML, Use Case Analysis, MS Word, MS Office, MS Power Point, MS Excel, Oracle Financial Analytics, OBIEE, Toad, SQL, Windows XP, Scrum, Rational Rose, SharePoint 2007, Informatica.

Confidential,NYC 04/2008 02/2009
Business Analyst

  • Development of Intranet web-based application for the financial advisors in the investment banking division.
  • Application included Trading features, Investment products and advisory modules, Portfolio management modules to review and work with the brokerage accounts of the private customers and to advice them with investment strategies, compliance standards and risk analysis modules.

Responsibilities:

  • Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
  • Involved in revising the Trading Process Flow documents which involves preparation of different technical documentations for different process trade capture, execution, booking, validation and confirmation, clearing & settlement, Accounting, Client billing process etc. Interacted with representatives from Custodians and Clearing house stakeholders to understand the processes and compliance.
  • Interacted with stakeholders involved in Cost Basis accounting, Tax preparer, to understand their need from the application and what kind of reporting/statement structure they want to easily review the transactions.
  • Analyzed the requirements and confirmed whether Dodd-Frank compliance and other regulatory standards are satisfied or not.
  • Coordinated with business group for compliance of Basel Standards, AML regulations to apply to different transaction of Derivatives, Bonds, Securities and other financial instruments while preparing the data modeling and requirement documentation.
  • Conducted JAD (Joint application development) sessions with business users and development teams to gather the quality requirements. Assisted with product evaluation, product customization and system integration. Conducted GAP analysis around the identification of business rules, Risks involved, business and system process flows, user administration, requirements and assumptions.
  • Created Clear documentations, wireframes, UML diagrams, Use cases based on requirements and conveyed in easy to understand format to be utilized by Development, QA and business teams.
  • Discussed and refined business requirements from business users and team members.
  • Involved in documentation during various phases of development life cycle.
  • Performed UAT on business requirements, technical specifications and product knowledge. Supported QA team during various test and helped in creating test scenarios.

Environment: UML, Use Case Analysis, MS Word, MS Power Point, Rational Rose, Clear Quest, Cognos, MS Office, MS Excel, SQL, Windows XP, MS Outlook, Visio, Java.

Confidential, Jersey City, NJ 03/2006 03/2008
Business Analyst

  • Business Process Reengineering
  • Eagle PACE implementation
  • Redesigning of modules of Web Based Portfolio and asset management system that supports Basel II compliance

Responsibilities:

  • Interacted with Fixed Income Traders and portfolio managers to gather derivative trading requirements.
  • Worked with Fixed Income traders to facilitate technical team with functional aspects of various capital market instruments for implementation of Eagle PACE hub and portfolio management system.
  • Interacted with Asset managers to understand the accounting processes and asset component to develop the specifications in data-flow diagrams.
  • Prepared data flow diagrams for Trade Order routing (for Foreign Exchange, currency trading, Securities, Derivatives, Options, Bonds, Fixed Income Products etc) to marketplace for technical team, prepared various uses cases and test scenarios for overall Trade Order Processing. Involved with Investment Management Accounting group to understand the back office processing of trading various instruments.
  • Coordinated with third party vendors related to COTS requirements for integration purpose.
  • Involved in creating Business Process Modeling to govern the system integration flow.
  • Closely interacted with designers and software developers to understand application functionality, navigational flow, FIX Protocol governance and updated them about end-user sentiments.
  • Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
  • Used C++ code to extract information to build technical documents.
  • Performed feasibility and adaptability study to identify the business critical areas from User perspective
  • Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
  • Prepared BRD and FRD for the gathered requirements.
  • Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
  • Participated in creation of Project Watch list for management.
  • Modified the look of every page in the entire portfolio by applying various themes such as, font, background, link bars, and bullets of the lists.
  • Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.

Environment: MS Office Tools, Eagle PACE, MS Visio, MS Project, C++ Enterprise Architect, .NET

Confidential, NYC 08/2004 02/2006
Business Analyst

Developed Prime Finance System (PFS). The main aim of PFS project is to buy, structure and distribute closed residential loans (Prime and Subprime). PFS is an integrated system solution to track and analyze Commercial Loans, loan inventory, its market value and its PD, LGD.
Responsibilities:

  • Worked closely with employees in the Entire Mortgage Life, including Loan Application, New Loan Origination, Payment Application and Remittance, Collateral Inspection and Monitoring.
  • Developed and documented business process models for Mortgage Origination, Mortgage Servicing, Loan Monitoring, Assets Assessment and Secondary Mortgage Market.
  • Met with client groups to determine project scope, requirements and plan.
  • Utilized Rational Unified Process (RUP) to configure and develop process, and created BRDs.
  • Analyze business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose according to UML methodology.
  • Profound real time experience with Quality Center, SDLC practices throughout all phases.
  • Assisted in the development, implementation and management of financial systems, cost accounting systems and/or financial policies and procedures as appropriate.

Environment: UML, Use Case Analysis, MS Office, MS Excel, MS Project, MS Visio, Toad, SQL, Windows XP, MS Outlook, SharePoint 2003.

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