TECHNICAL SKILLS:

Software Applications: Windows, Query 400, SQL, Microsoft Office, Outlook, Microsoft Project, Microsoft Visio, SharePoint JIRA, excel

AP Financial Systems: PeopleSoft, Infinium, Oracle, JD Edwards, Lawson, AS400, Clarus, Legacy, Great Plains,

E - Commerce Systems: Ariba, Commerce One, Concur, Oracle,

Ecommerce Platforms: VirtueMart, OsCommerce

EXPERIENCE:

Hamilton, New Jersey

Business Analyst

Confidential

Responsibilities:

• Incorporate the Business, complete all legal documents for company
• Partnership buyout agreement
• Filed IRS forms
• Setup Domain, Website and Email
• Setup ADP account
• Setup procure to pay process
• Setup offshore call center for new business
• Startup Project plans was designed in Microsoft project 2013
• Designed Stationary
• implement
• Setup HR services
• Website creation

Montvale, New Jersey

Project Manager/Business Analyst Consultant

Confidential

Responsibilities:

• Build Gap analysis for application
• Daily status meetings to report updates to management.
• Created user stories
• Communication and review with offshore Q&A team
• SDLC in an Agile environment migrating from waterfall
• Weekly stakeholder meetings
• Daily standup with functional team
• Project plans was designed in Microsoft project 2013
• SQL queries needed for testing
• Setup SharePoint landing page
• Diagrams and chart created to provide visual effort related the approach, used Visio
• 5 million dollar budget to maintain

Weehawken New Jersey

Project Manager/Business Analyst Consultant

Confidential

Responsibilities:

• Review Requirements for implementation
• Review Gap analysis for new release
• Phased releases to multiple internal department
• SDLC in an Agile environment
• Daily status meetings to report updates to management.
• Created test plans and test scripts.
• Setup internal call center for trouble shooting and support
• SQL Queries designed for testing
• Setup SharePoint landing page
• Q&A to ensure client deliverables are consistent with client request and expectations
• Train the trainer Fusion 10 rollout
• Setup client support and help desk action plan for troubleshoot and answering/ resolving all business and technical issues
• 800 thousand dollar budget to maintain.

New York, New York

Project Manager/Business Analyst Consultant

Confidential

Responsibilities:

• Requirements gathering for all Applications
• Created cross functional team
• Started weekly meetings stakeholders
• SDLC in an Agile environment
• Conversion from waterfall to agile
• Daily standup with functional team
• Daily 6am calls with the development team in Gurgaon, India
• Bi-weekly 7pm calls with the stakeholders in Sidney, Australia
• Review and answer HKMA documents
• Inherited SharePoint landing page
• Compliance assessment form
• Outsourcing assessment checklist
• Risk Assessment spreadsheet
• Phased releases to multiple internal department
• Designed project plan, project plans was designed in Microsoft project 2010
• Designed and completed specification documents for client review and approval
• 12 million dollar budget to maintain

New York, New York

Project Manager Consultant

Confidential

Responsibilities:

• Review Data Warehouse “EFL” architecture
• Multiple external data sources (AUTOSYS) to feed data migration staging area/server
• Requirements gathering for all Applications, DB’s and layout/feeds
• Created cross functional team
• Started weekly meetings stakeholders
• Documented lift & shift approach
• Data conversion from waterfall to Agile…
• SQL queries to test new functionality
• Designed project plan for Records Management system timeline and process flow
• Project plans was designed in Microsoft project 2010
• Diagrams and chart created to provide visual effort related the approach, used Visio
• Designed and completed specification documents for client review and approval

Rockaway, New Jersey

Project Manager/Business Analyst Consultant

Confidential

Responsibilities:

• Requirements gathering for hard copy paper process flow
• Requirements gathering for current electronic data process flow
• Research state and federal regulatory guidelines for record retention
• Designed project plan for Records Management system timeline and process flow
• Project plans was designed in Microsoft project 2010
• Diagrams and chart created to provide visual effort related the approach, used Visio
• Designed and completed specification documents for client review and approval
• Wrote test definition documents, written excel
• Setup SharePoint landing page
• SQL Queries designed to test logic of the application as it pertains to the specifications document
• 5 active clients at different phases of implementation

Parsippany, New Jersey

Business Analyst Consultant

Confidential

Responsibilities:

• Requirements gathering for Dovetail Systems payment application Documents written in Dita XML
• Project plans using Microsoft project to ensure realistic time frame are used and maintained.
• Diagrams and chart created using Visio to map the process.
• Design and complete specification documents for client review and approval Repository “Mercurial”
• Wrote test definition documents written in Dita XML
• I setup offshore call center to support transition to new payment system
• Queries designed to test logic of the application as it pertains to the specifications document
• Q&A to ensure client specifications document are consistent with client request and expectations
• Designed internal training modules for new hirers.
• Client support continued through (PR’s) which are client evaluated bugs reported in the application that are reviewed
• Methodology to the SDLC used for process improvement.
• Waterfall Methodology

New York, NY

Project Manager Consultant

Confidential

Responsibilities:

• Requirements gathering for London based resources pre-enactment data storage
• Requirements gathering for Stamford base resource for storage and infrastructure
• Project plans was designed in Microsoft project 2010
• Design layouts for multiple data streams for several global systems
• Daily communication very high, senior members in leadership and stakeholders
• Retrieval process in place for restoring backup tapes from London off-site storage facility
• Revised retention policy using state and federal (Dodd Frank) new policy’s
• Requirements for real time reporting
• Microsoft Visio was used to Diagrams and chart process flows from multiple system
• Examine 4 in-house systems to determine the best data source to comply with Dodd Frank requirements
• Created specifications documents for internal client signoff
• Weekly status meeting to report updates to all levels of management and Legal
• Q&A to ensure client specifications documents are consistent with client request and expectations for the pre-enactment and transitional periods
• Setup client support group for the Dodd Frank action plan for answer and resolve all business and technical issues related to the Dodd Frank project.

Philadelphia, PA 

Project Manager Consultant

Confidential

Responsibilities:

• Requirements gathering for ADP modules, ESS, MSS, Etime, Virtual Edge, Salute, POS and EV5.
• Project plans was designed in Microsoft project 2010.
• Requirements gathering for interface file layouts.
• Requirements for Allocation project
• Test script for website and QA
• Test scripts for Allocation and QA
• Microsoft Visio was used to Diagrams and chart process flow connecting all 3 merging brands to one central AP system.
• Microsoft Visio was used to Diagrams and chart process flow Ecommerce website process flow.
• Created specifications documents for client signoff.
• Weekly status meeting to report updates to all levels of management.
• Created unit, systems and acceptance test plans for 1 of the 3 merging brands.
• Created test plans and test scripts for 1 of the 3 merging brands.
• Q&A to ensure client specifications document are consistent with client request and expectations
• Train the trainer with ADP to assist in the broad ADP rollout.
• Setup client support and help desk action plan for troubleshoot and answering/ resolving all business and technical issues.

Newark, New Jersey

Project Manager/Business Analyst Consultant

Confidential

Responsibilities:

• Demo custom application solutions as it relates to account payable/receivables for middle market clients for all industries.
• Requirements gathering for account payable/receivable to customize process
• Project plans using Microsoft project to ensure realistic time frame are used and maintained.
• Diagrams and chart created using Visio to map the process.
• Design and complete specification documents for client review and approval
• Perform unit, system and acceptance testing on all custom applications
• Queries designed to test logic of the application as it pertains to the specifications document
• Crystal reporting used and designed to client specifications
• “RAD” Rapid application Development for 60% of customized applications
• Q&A to ensure client specifications document are consistent with client request and expectations
• Training on the application solution as it is delivered to the client
• Client support to continued application review/enhancements; troubleshoot, answer and resolve all business and technical issues
• Review the methodology to the SDLC used for process improvement.

Piscataway, New Jersey

Business Process & Technology Consultant

Confidential

Responsibilities:

• Conduct pre-installation account team meeting, and overseeing all aspects of the entire client installation. Review proposal, Account Turnover Document, and contract, and develop and maintain installation timeline.
• Coordinate installation activity with install team (NAE, AC, TC, CAE) and other functional areas.
• Lead CLASS/SIRT presentation of client requirements. Ensure Home Delivery Pharmacy, Customer Service and Pharmacy Service readiness for risk points to escalate. Conduct weekly meetings with the Account Service Team to keep them up-to-date on all installation issues for readiness.
• All processes flow internal Product Lifecycle Management (PLM ) tool.
• Conduct pre-installation account set-up audit and post-installation issue resolution.
• Coordinate formal Client hand-off with the Account Service Team.

Senior Business Analyst/Project Management

Confidential

Responsibilities:

• As a dedicated resource for The Provident Bank, I am responsible for everything associated with information technology and all bank applications.
• My Primary responsibility is analysis The Provident Banking needs, and work with Fidelity to create a core product to be used by all of fidelities banking clients.
• I assisted in a project that changed the data and screen design for multiple banks that will be making escrow payments to municipalities.
• I researched and designed a new participation loan feature that provides an update to all participants any time the core participant is updated.
• I researched and designed a new report that provides a document of all the Intra-Bank Eliminations that take place above or below The Provident Bank.  This report will report at Total Organization (TOTAL ORG), and at Senior Business Units where both the Eliminated and Associated Business Units of the Elimination roll up. All totals were captured from the Sub banks, to the parent, to the consolidated bank.      

Project Manager

Confidential

Responsibilities:

• Utilize comprehensive industry knowledge of best practices, processes, and technology trends to proactively adjust strategy for corporate card program.
• Plan, research and develop all technology procurement related to corporate credit card purchasing, including the solicitation and evaluation of various Card issuing programs and subprograms (corporate meetings, corporate travel Purchasing program etc.), related to cost, reliability, quality, and customer service.
• Identify, develop, and manage strategic business relationships, internally and externally, to ensure the alignment of buying process strategies to meet corporate compliance and business requirements; Consult with internal end users on their specifications to acquire data needed to analyze, identify and recommend the best solutions with the most cost effective suppliers.
• Evaluate and develop strong vendor relationships with suppliers to secure a high level of customer service; Negotiate with potential vendors to obtain favorable pricing and payment terms; Serve as the vendor liaison to resolve issues on behalf of staff; Own and drive the execution of vendor contracts, RFQs, RFIs, and RFPs; Negotiate standard and modified licensing agreements and working with senior attorneys in developing contractual clauses for various procurement agreements.
• Review monthly purchasing status reports re: corporate credit card purchasing on planned to actual expenditures.
• Assist with special projects as required, including, but not limited to, starting to conduct RFQ/RFP to explore other credit card companies and their card program offerings, for corporate purchasing /travel program.
• Support global Corporate/procurement process improvements and develop compliance requirements for 41 countries.
• Participate in strategic process improvement meetings with business users/stakeholders and collaborate with partners to deliver results on time and within budget.

Project Manager

Confidential

Responsibilities:

• Responsible for the overall management and execution of complex projects and day-to day project oriented work efforts in order to satisfy customer expectations for deliverables and supporting documentation.
• Lead initiatives throughout the project lifecycle; including discovery and initial assessment, program and/or requirements definition, creative brief, program implementation and launch, and ongoing measurement and reporting. Designed process charts and flow charts to design client program using Visio.
• Documented processes that would allow clients to download/upload FTP and XML file to and from third party vendor, credit reporting agencies and companies designed to create marketing leads. Redesign the relational database structure and document changes. Created SQL queries to ensure data accuracy.

Project Manager

Confidential

Responsibilities:

• Utilized my experience with various Six Sigma strategies for Project Management and other “best practices” successfully utilized at former Fortune 500 employers (e.g. American Express), and apply them in the Laboratory Project Management environment at Quest.
• Support Quest laboratory and client management services by providing requirements analysis for IT infrastructure upgrades to MUMPs System, developing standards, managing client and vendor expectations and business relationships, promoting process improvement and providing general project management related consultation to various Quest business units.
• Complete IT projects by evaluating project feasibility, examining project alignment with organizational strategies and goals. Provide valuable input to business units by completing cost-benefit, technological, and system integration studies. Determine project objectives, technological requirements, informational specifications, funding and schedules.