SUMMARY:

• Innovative Six Sigma Process Analyst and IT Professional.
• Experience in Business Process mapping through facilitated process discovery to comprehend current state interactions of people, process and technology.
• Additionally, has a strong background in project management, requirements gathering, knowledge transfer and IT implementations.
• Has a proven track record of enabling rapid delivery of high business value solutions in dynamic team environments.

TECHNICAL SKILLS:

Professional Development: Six Sigma / Lean, Value Chain Requirements Management (VCRM), Supply Chain Operating Reference (SCOR) Model, APQC, Business Process Modeling Notation (BPMN), Deming s Profound System of Knowledge, PDSA Cycles, Kaizen, Requirements Gathering and Management, HP Application Lifecycle Management, JIRA / JAMA, HPME Project Framework, ASAP Methodology, Program/Project Management, Release Management, Execution Process (CPDEP) methodology, BABOK methodology

Technical: ProVision, Troux, AccuProcess, PEGA, iGrafx, G2 ReThink (eSCOR), Visio, MS Office, MS Project, Primavera TeamPlay, CA Clarity, TFS, Remedy, ALM11 (Quality Center), Minitab, JAMA Product Development Software

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Business Analyst III

Responsibilities:

• Develop and curate required project documentation including use cases, requirement traceability matrix, data mapping, and test cases for the onboarding of TxDMV to American Association of Motor Vehicle Administrators’ (AAMVA) National Motor Vehicle Title Information System (NMVTIS)
• Facilitate business requirements work sessions to develop and refiVRne business requirements, Use Case, Process Flow Diagrams, and Prototypes using Visio/Word with internal and external stakeholders for webDEALER
• Communicate between end - users and technical areas to ensure functional and non-functional business needs are captured in the business requirements for both TxDMV implementation of NMVTIS and webDEALER
• Facilitate knowledge transfer and skills improvement for TxDMV BA staff

Skills Leveraged: VCRM, SCOR, BPMN, Requirements Gathering and Management, BABOK Methodology | Visio, Word, JAMA

Confidential, Austin, TX

Business Process Re-engineering Consultant

Responsibilities:

• Deliver end to end sales and supply chain maps in a compressed time scale and reduced budget using BPMN 2.0 using AccuProcess Modeler
• Identify systems, users, documents and pain points to focus future project work (40K)
• Unify item coding to eliminate a redundant label printing system and simplify the material handling process

Skills Leveraged: VCRM, SCOR, BPMN, Requirements Gathering and Management | AccuProcess

Confidential, Austin, TX

Solutions Architect (Engineering IT)

Responsibilities:

• Organize and execute live business process modeling sessions to identify business processes, supporting IT systems, dependent applications and data, IT gaps, implementation requirements, and business readiness deliverables to identify divestiture risks using ProVision
• Create an aligned business processes based on capability maps, and industry best practices to enhance business and system capabilities using ProVision andTroux
• Map the business processes between AMD and Global Foundries during and after formal separation capturing and updating business and system capabilities using ProVision
• Use Crystal Reports to extract Joint Operating Model between AMD and Global Foundries
• Use gap analysis on Joint Operating Model to identify necessary changes in business process and IT infrastructure to improve engineering efficiency, eliminate duplicate effort and improve IT support
• Regulate business process transformation efforts with change management techniques
• Implement Business Intelligence standards and best practices for report design and rendering
• Conduct comprehensive requirements elicitation activities based on customer input, industry documentation and company objectives using ProVision, Troux and iGraphx
• Prioritize proposed requirements through collaborative Change Control Board sessions
• Refine prioritized requirements using best practice standards to generate technical requirements
• Manage technical requirements in Application Lifecycle Management tool to coordinate with the multiple teams in charge of development, testing and production through the full life cycle of software development
• Oversee the successful implementation of customer specifications and Use Cases in the final product as an advocate for the business using HP Quality Center / SDLC

Skills Leveraged: Six Sigma / Lean, VCRM, SCOR, BPMN, Requirements Gathering and Management, Release Management, | ProVision, Troux, CA Clarity, ALM11 (HP Quality Center)

Confidential, Detroit, MI

Senior Consultant

Responsibilities:

• Identify key issues affecting the implementation of business modeling
• Document current processes to provide streamlined processes based on industry best practices for the call center of Confidential / Confidential of Maryland
• Provide new industry best practice business flow models based on capability maturity of business and IT processes

Skills Leveraged: VCRM, SCOR, BPMN, Requirements Gathering and Management, | ProVision

Confidential, Houston and Austin, TX

Internal Business Process Consultant

Responsibilities:

• Develop Management of Change (MOC) processes
• Document BPM workshop facilitation and capture techniques to transfer capability to BPM professionals to enhance HP’s Process Management capability
• Program and Project Management, including estimating and planning, for strategy and technology projects leveraged from business process re-engineering
• Define processes across business units, regions & routes to market and communicating processes for intra-program and release dependencies using ProVision
• Facilitate project teams of subject matter experts in workshops to rapidly capture “as-is” and “to-be” business process models using ProVision
• Develop business intelligence solutions for the Enterprise Data Warehouse (EDW) to enable the retirement of Sales, Marketing, and Supply Chain legacy reporting assets using PEGA
• Construct Web Based Training (WBT)
• Implement ticket application to track Business Process documentation maintenance using Remedy
• Create, update and improve standard operating model taxonomies
• Map linkages to cross-domain business processes for cross-regional process redefinition and improvement
• Develop procedures to serve as process auditor for outside consultants
• Represented supply chain process in eSCOR for critical analysis through simulation
• Generate multiple project management templates including ASAP, RAD and Agile

Skills Leveraged: Six Sigma / Lean, VCRM, SCOR, BPMN, Deming’s Profound System of Knowledge, PDSA Cycles, Kaizen, HPME Project Framework, ASAP Methodology, Program/Project Management, CPDEP | ProVision, PEGA, G2 ReThink (eSCOR), Visio, MS Project, Primavera TeamPlay, TFS, Remedy, Minitab