SUMMARY:

• Experience working as a Software/Web Developer, Business Analyst or Project leader for mid - size to Fortune 500 companies.
• Recent industry experience includes working in the Finance, Medical, Travel and Manufacturing industries.
• As a Software/Web developer Proficient in several different languages.
• Business Analyst experience includes working in several different types of project management including Agile, Waterfall and CMMI. Also certified in Project Management.

TECHNICAL SKILLS:

Microsoft Applications: Project, Visio, Word, Excel, Outlook and PowerPoint, SharePoint, Access 2010, SQL Server

Operating Systems: UNIX, Linux and Windows

Document Archive Systems: Microsoft SharePoint

Web Authoring Tools: MS Visual Studio, Dreamweaver CS4, Notepad ++, Eclipse and NetBeans

Graphics Tools: Photoshop CS4

Web Services: REST, SOAP with WDSL

Web Servers: Apache Web Server, Microsoft Personal Web Server

Software Languages: Progress OpenEdge V6 through V10 GUI/Character, WebSpeed, HTML, CSS, JavaScript, JQuery, Ajax, PHP, XML, XSLT, C#, ASP.NET, VBA, SQL SERVER SQL, ORACLE SQL, MS ACCESS SQL

PROFESSIONAL EXPERIENCE:

Confidential, Clearwater, FL

Software/Business Analyst

Responsibilities:

• The project management method used at Duke is Agile. The sprints were two weeks long.
• My daily responsibilities include meeting with the IT and Customer Relation teams in daily Scrum meetings.
• All projects required interviewing stake holders such as Managers, Directors and Vice Presidents to gather requirements in building Epics and related Stories
• Projects and tasks related to Epics and Stories are managed with JIRA where there were moved from a status of development to QA testing to User Acceptance testing.
• I Created Wireframes, Mockups internet application pages along with System Flow Diagrams to support Epics and Stories
• I also create test cases with HP Quality Center for user stories I worked on. The test cases most be passed by the QA team along with user acceptance before the changes can be moved to the production environment.
• Some of my research for my user stories requires me to use Toad, and MS Access or SQL Server to write SQL queries for reporting and testing purposes.
• I have also completed task to build a Microsoft Access application using VBA and SQL to automate the process of identifying and calculating sales commissions for the residential products Duke sells.
• The reports and files created from this process are sent to the HR department to pay commissions to customer sales representatives.
• I completed a task to build a Microsoft Access application VBA and SQL to pay vendors that Duke hires to install the residential services they offer. This information is sent to Accounts Payable to create vouchers and checks to pay Vendors.
• I also created reports for this process with SSRS.
• And I have also created SharePoint list pages with workflow processes to send notifications based on the output of this process. This process required linking to SQL Server to validate claim and customer order information.

Confidential, Ft Lauderdale, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Agile project management
• Participated in daily Scrum meetings
• Interviewing end users to gather requirements
• We use JIRA to schedule and assign task
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• I created test cases for all the projects that I worked on for the QA team to use to validate coding changes that were made with HP Quality Center.
• Microsoft applications used were Word, Excel and Visio
• Document repository used is SharePoint
• Documented and flow charted the Brazil Order Allocation process
• I flow charted the new Currency Exchange Rate process
• I created a new Broker Commission Report process system flow document
• Documented process to clean Currency Exchange data
• Created query’s for Equity funds for portfolio managers using data received via Charles River.
• Application development language are .Net and Progress 4gl (GUI and Character)
• Progress App Server is used for application distribution
• Operating system used is Linux
• The applications I help maintain are the Trade Blotter, Order Blotter and Trade Settlement Blotter. These applications allow traders to trade securities, settle trades, preform securities valuation, and calculate daily fund net asset value among other critical trading functions.
• Created reports from portfolio data received via Charles River platform
• Modified and Maintained the Currency Exchange and settlement application. This included cleaning data and validating broker commission allocation.

Confidential, Tampa, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Agile project management
• Participated in daily Scrum meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Created procedure history documentation process
• Participated in the process to add new loan procedure to loan offices
• Application development language are Progress 4gl (GUI and Character) and Progress WebSpeed
• Progress App Server is used for application distribution
• Operating system used is Linux
• I am also a member of the Release Management Team. I am responsible for updating the SVN source code repository with the latest source code updates and database changes. This involved creating program libraries of compiled code and creating the implantation plans to move this code from the development environment to Quality Assurance, User Accepting Testing and Production Support environments.

Confidential, Tampa, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Agile project management
• Participated in daily Scrum meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Created documentation for new users
• Created system flow of test result and insurance business rules engine
• Application development languages include HTML, PHP, SQL, JQuery, CSS Bootstrap and MySQL
• Web Server used is Apache
• Operating system used is Linux
• Web Services were Rest Web Services
• My responsibility is write code and supporting documentation to enhance and support the Sleep Management Home Test and CPAP machine usage and insurance plan compliance web page application. I help maintain all Provider Portal’s, Provider Reporting, Batch process scheduling and batch Automation processing. I have been involved in several successful insurance plan implementations. I also help support end users in application support.
• I developed a WordPress application that described each functional area of the application for new end users. This allowed new users to become familiar with the application even if they didn’t have health care experience.

Confidential, Tampa, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Agile project management
• Participated in daily Scrum meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Application development language are .Net and Progress 4gl (GUI and Character)
• Progress App Server is used for application distribution
• Operating system used is Linux
• My responsibilities included software development and requirement analysis. As we selected items off the backlog an emphasis was placed on making the code cleaner by using Object Oriented programming. This allowed me to reduce the size of programs by creating new class objects and rewriting the code so it used new methods instead of existing redundant functions and procedures.

Confidential, Memphis, TN

Software/Business Analyst

Responsibilities:

• Projects are managed with Waterfall project management
• Participated in daily meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Application development language are .Net and Progress 4gl (GUI and Character)
• Progress App Server is used for application distribution
• Operating system used is Linux
• I have worked on several high profile projects for customers such as Confidential. I work as a System Analyst / Application Developer. I am responsible for assisting in the creation of project requirement documents, technical design documents and test plans. I am also responsible for coding (in Progress 4gl) and testing application (Batch and GUI) programs. I also work on problem resolution and support calls for the support call team.

Confidential, Peachtree City, GA

Software/Business Analyst

Responsibilities:

• Projects are managed with Waterfall project management
• Participated in daily meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Documented new process for legal document sign off process
• Documented new process for new employee vacation and sick time process
• Application development language are Progress 4gl (GUI and Character)
• Progress App Server is used for application distribution
• Operating system used is Linux

Confidential, Orlando, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Waterfall project management
• Participated in daily meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Application development language are Progress 4gl (GUI and Character)
• Progress App Server is used for application distribution
• Operating system used is Linux

Confidential, Tampa, FL

Software/Business Analyst

Responsibilities:

• Projects are managed with Waterfall project management
• Participated in daily meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Application development languages include HTML, PHP, SQL, JavaScript, CSS and MySQL
• Web Server used is Apache
• Operating system used is Linux
• I was also responsible for managing SQL user access to the Progress application databases via third party software such as MS ACCESS. There were several small projects I worked on but the two major projects, Data Consolidation and Building a Practice Portal.
• The data consolidation project required writing specifications on processes to clean and map data from three different databases. This involved designing a new database normalized database that was accessible from three different systems.
• While working on the Practice Portal project I had to write specifications for processes to extract data and build XML files, create queries and reports. I had to create UNIX scripts to transmit data to a third party.

Confidential, Huston, TX

Business Analyst

Responsibilities:

• Projects are managed with Waterfall project management
• Participated in daily meetings
• We use JIRA to schedule and assign task
• Interviewing end users to gather requirements
• I have to create supporting documentation such as business requirement documents, process flow charts, design documents and use case documents for user testing
• Microsoft applications used were Word, Excel and Visio
• The document repository used is SharePoint
• Created Spreadsheets used for converting and migrating the data.