SUMMARY:

• Experienced Technical Professional with Self - starter, Customer-focused, High-performing, Dedicated, Detail-oriented, Thorough, Organized and Reliable features.
• Proficient in requirements gathering and specifications writing.
• Strong analysis/design capabilities with excellent problem solving skills.
• Strategic Project Management with versatile resources planning and estimates.
• Familiar with Multi-tiers/Multi-platforms Technology: Web/Portal/Mobile applications, On-Line/Batch Process, User Story, Acceptance Criteria, Kanban Board, Sprint Planning, Backlog Grooming, Use Cases, Process Flow, SQL, Data Architecture, Data Mapping/Data Modeling, Data Integration/ETL, Java, XML, JavaScript, JSP, HTML, RDBMS, DB2, Mainframe, MQ Series, API, SAS.

PROFESSIONAL EXPERIENCE:

Business Analyst Consultant

Confidential

Responsibilities:

• Collaborate with Business Users, Product Owners, Program Managers, and Business Partners to gather and identify requirements for Web/Portal/Mobile applications, and further define and document requirements.
• Lead requirements discussion/review sessions with Users, Vendors and IT Partners to further refine/scope requirements.
• Analyze requirements and the associated domains/systems/applications to further translate business requirements into functional requirements and high-level design.
• Create User Stories and Acceptance Criteria to further refine users’ goals and criteria to ensure deliverables are successful.
• Participate Sprint planning and Backlog grooming activities with Product Owner/Scrum Master.
• Deliver Use Cases, Process Flow, Screen Definition/Screen Mockups and Technical/System requirements
• Review Business/Functional Requirements/User Stories and Technical Design with vendor and project teams to ensure all business requirements are fully covered in technical design ready for development.
• Manage multiple projects on planning, scoping, estimating, coordinating and monitoring
• Provide full life cycle support and enable end-to-end workflow process for project implementation.
• Leading UAT efforts with business users to ensure Users Acceptance Testing is completed successfully before production implementation.
• Investigate issues, identify opportunities for improvement on process/workflow/procedures, make suggestions on strategic planning/solution design to improve system usability/UI experiences.
• Work closely with Vendor/IT to ensure system/project implementations are meeting business requirements/user expectations, and complying with Program standards.
• Enhance system usability/functionality to increase Partners satisfaction and maximize business revenues/profits.

Sr. Business Analyst

Confidential

Responsibilities:

• Collaborated with Users and Business Partners to gather requirements to ensure they meet business needs and expectations.
• Analyzed business requirements and existing systems to seek the most efficient and effective solutions.
• Leading, planning and designing solutions based on the results of analysis on data/process and identified requirements.
• Created process workflow, data modeling and data mapping based on the developed solutions.
• Maintained communication with customers and team members to discuss/resolve any identified issue or concern.
• Ensured all processes/procedures are in lined with Application Architecture and Business Model at the enterprise level.
• Designed, Analyzed and Developed team site web page in SharePoint by creating Web Part Pages, Pages, Site Pages, Lists, Site Definition, Images, Shared Documents, Workflows, Links and Themes.
• Evaluated Big Data Platforms, Hadoop User Experience - Hue with Hive, Beeswax, Pig, HCAT, File Browser services.

Business Systems Analyst

Confidential

Responsibilities:

• Identified/Analyzed/Clarified/Solidified business requirements.
• Facilitated and led the requirement review meeting and related discussion meeting with project team members.
• Reviewed functional design document to ensure all business requirement objectives are fully met.
• Reviewed project test plan to ensure all levels/cycles of testing are covered with expected details and planning, and provide the official approval electronically.
• Created change requests for both IRS-initiated changes and operations-initiated changes that will be implemented on IRS Lockbox system.
• Provided guidance and assistance on the interpretation of business requirements and testing requirements.
• Worked as a liaison across diverse cross-functional teams to ensure any project related issue and concern are addressed, and resolved in a strategic way between teams.

Technical Business Analyst

Confidential

Responsibilities:

• Worked effectively with Client, Business Users and Product Manager to gather and solidify requirements.
• Analyzed business requirements and translated them into process requirements and technical specifications.
• Facilitated/led Scrum meeting to communicate and collaborate with external and internal users to refine project requirements and determined development solutions.
• Delivered Functional requirements, Process Flow, Use cases, Screen specification and Technical design.
• Created Matrix to demonstrate various scenarios to ensure all aspects of deliverables are covered inclusively.
• Utilized SQL techniques in various activities such as analysis, design, and problem solving.
• Developed system enhancements and resolved identified issues to maintain the system to meet the highest standards, and compliant regulations and guidance provided by CMS (Centers for Medicaid and Medicare Services).
• Managed project scope and prioritized project functionalities/features.
• Maintained traceability of requirements throughout project life cycle.
• Served as subject matter expertise to development team and QA team throughout project life cycle.
• Developed Test Plan to provide guidance on testing considerations for development team and QA team.
• Performed user acceptance testing (UAT) and provided assistance on end user testing to ensure deliverables are met requirements.

Sr. Analyst Application Developer

Confidential

Responsibilities:

• Gathered and analyzed business requirements, and Converted business requirements into technical and functional requirements.
• Created both high-level functional design and detail-level technical design.
• Identified all components involved with the project and assisted with resources managing, tasks planning and estimating.
• Developed use cases, process flow, system diagrams, multi-tiers applications with J2EE technology (Web, JSP, Servlet, Back-End services/Transactions, OO Design), system test plan.
• Developed complex programs by using Java, JSP XML and Java Script for front-end application and using COBOL II, CICS, DB2 Mainframe for back-end application, and using MQSeries to communicate between front-end and back-end.
• Wrote complex SQLs in various activities such as problem solving, analysis/design, testing, software developing.
• Monitored progress of all tasks to ensure they are on-scheduled, meet the expected time-line & requirements.
• Executed unit/system testing, assisted QA team on their Quality Assurance testing and assisted business users on their User Acceptance testing.
• Served as mentor/leader for technical and business knowledge within the team.
• Coordinated with other application/system groups when environmental/operational issues or concerns are raised.
• Contacted Database Administrator for suggestion on database modeling and SQL tuning when it’s necessary.