SUMMARY:

• 8+years of experience with strong business analysis skills and an understanding of the Software Development Life Cycle (SDLC).
• Possess extensive SDLC experience with industry standard methodologies such as Waterfall and Agile (SCRUM).
• Analytical, enthusiastic and innovative Business Analyst with information technology experience in Healthcare, Banking, and Transportation domains.
• Experience in gathering Business and Functional Requirements, developing Business Requirement document, Functional specification document, Communication plan, Use Cases, Test Plans and Test Scripts.
• Extensive Knowledge in SharePoint.
• Excellent Communication, Presentation and Management skills.
• Creating and maintaining Requirement Traceability Matrix concerning design documents.
• Good Knowledge on Documentation, Business Process and Process flows
• Knowledge on all Project Management Methodologies(PMM) like Waterfall, Scrum and RUP
• Performed a variety of tasks including Project Management and Decision Support systems.
• Experienced in Elicitation techniques like questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
• Excellent Knowledge on SQL Server Management suite
• Expertise in the use of a broad range of technologies including Business Process Tools such as MS Project, MS Excel, PowerPoint and MS Visio.
• Experience in preparing key training materials and other documents.
• Knowledge on Cognos and Daptiv PPM tools.
• Facilitated JAD sessions and SCRUM meetings, workshops and interviews.
• Excellent in performing GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements and move from the as - is towards the to-be scenario.
• Proven ability to contribute significantly to projects independently and in a team environment.
• Extensive experience in providing support to Functional and User Acceptance testing (UAT).
• Excellent knowledge in SQL and tools such as SOAP UI, TOAD.
• Proficient at adapting quickly to changing work environments with a strong desire to learn new technologies, tools and applications.

TECHNICAL SKILLS:

Methodologies: SDLC, Waterfall methodology, Agile/Scrum methodology, RUP

Business Modeling Tools: Rational Rose, MS Project, MS Visio, MS Outlook, MS Word, MS PowerPoint, Adobe Acrobat, SharePointOther Tools: HP Quality Center(ALM), Cognos 10.2, Daptiv PPM, Rational Clear Quest, Rational RequisitePro, TOADProgramming/Platform: C, C++, SQL, VB, MS Windows

Databases: SQL Server 2012, Oracle 11.2.0.4

Web Technology: HTML

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Involved in the entire Software development lifecycle.
• Involved in coordinating with SME's to gather requirements and document Gaps in functionality.
• Generated several Requirements traceability matrix.
• Assist the Development and QA team to provide clarification on requirements and test cases.
• Interacted with the upstream team, User Interface team and the management team to develop the application.
• Expert in preparing use cases and test cases.
• Experience in structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies and also experienced in Project Management Methodology (PMM), and SEM.
• Worked with the Team to develop Business Process and Update the existing Process flows.
• Responsible for Documenting these newly developed and Updated Process flows
• Interacted with Licensing and Contracting team and Data Source team to gather information of Agency/ Producer code details and Agents.
• Created a Dashboard called “Terminal Business Summary Report’ using Cognos Report Studio for Terminal Metrics Project.
• Created Drill through and Master Detail’s relationships for other reports in People net.
• Knowledge on Daptiv PPM Tool, assisted development team in creating a High Level report with the Cognos report studio, embedded in Daptiv.
• Used BMC Remedy force of Salesforce Platform for Handling the Tickets and Change requests.
• Created Different Report Specifications/Test Cases for their Migration from Cognos to SSRS, and did unit testing of the report after their deployment in SSRS.
• Management and Hands on Experience using HP Quality Center.
• Facilitated JAD sessions to collect business requirements.
• Facilitated Business users with UAT Test Plans and Test Cases based on user requirements and functional specifications.
• Conducted Risk analysis and developed Mitigation plans.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint), Cognos 10.2, Daptiv PPM and HP Quality Center.

Confidential, Mount Laurel, NJ

Business Analyst

Responsibilities:

• Worked on the SDLC process, which included requirements, design, analysis and testing via utilizing agile methodology.
• Gathered User and Business requirements through interviews, brainstorming sessions and documented.
• Reviewed and gathered requirements from the Subject Matter Experts (SMEs) and Stakeholders using various elicitation techniques and produced Scope Management Documents, Business Requirements Document (BRD), Functional Requirement Document (FRD) and also experienced in Project Management Methodology (PMM), and SEM.
• Performed GAP Analysis on the requirements, identified the gaps using outcome analysis, and documented the GAP Analysis report.
• Experience in structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies.
• Expert in preparing use cases and test cases.
• Involved in preparing the initial Wireframes for front end GUI interface for Salesforce customization
• Prepared the Design document for Salesforce interface. This involved JAD session with the SMEs as well as the development teams of the various LOB’s to understand their existing systems to define processes which adhered to all the requirements laid out in the BRD.
• Created various documents such as Use Cases, Business Flows and Work Flow diagrams for effective plans.
• Responsible for analyzing project goals, breaking down what needs to be created and attempting to engage users so that definite requirements can be defined.
• Reviewed system requirements and assisted testing team in Test Plan and Test Cases for testing the functionality.
• Wrote SQL statements to extract data from the tables to validate data flow
• Participated in User Acceptance Testing (UAT).
• Acted as a primary Liaison between various groups Like Compliance, Legal, Operations, Technology and the development teams for this project
• Participated in Smoke Tests and Post Production Validation (PPV).
• Tracked the User Login information for initial period and published reports for the same
• Assisted the sales team with User Manual for easy references.
• Managing Project Leads, managing schedules/meetings and deadlines.
• Creating and managing skills matrix to capture the expertise of resources.
• Establishing training sessions for developers and testers to handle learning curves for projects.

Environment: Salesforce, Windows, Java, MS Office (MS Word, MS Excel, MS PowerPoint, SharePoint), SQL, Cognos 10.1.1

Confidential, Herndon, PA

Business Analyst

Responsibilities:

• Worked with software engineers and business units, assisted in formulating and defining system scope and objectives through research and fact-finding, combined with a basic understanding of business systems and industry requirements.
• Estimating the overall Cost and Schedule for the entire Project.
• Worked on a team of Insurance Frameworks to generate testable prototypes.
• Generated Questionnaires for in Person Interview, Meeting, and JAD Sessions.
• Experienced in Project Management Methodology (PMM), and SEM.
• Created BRD (Business Requirement Document) and got Sign Off from the Users.
• Define and document EDI business process requirements
• Monitor the flow of data through all EDI applications
• Experience in structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies.
• Expert in preparing use cases and test cases.
• Analyzed, Documented and managed all Project Requirements with RUP Methodology.
• Used MS Visio to create Business Flow Diagrams and Work Flow Diagrams
• Maintained Requirement Traceability Matrix (RTM) and managed requirements
• Updated and communicated project status to management through effective presentations
• Perform ongoing research for regulatory changes that may impact SOX compliance
• Work with SOX compliance manager to coordinate and plan scope of work.
• Review 404 control documentation and testing to identify potential design deficiencies
• Created Use Cases and performed intensive Use Case Analysis.
• Gathered and analyzed user requirements, performed test planning, specified system interfaces, and documented operational requirements.
• Creating user manuals and help documentation
• Developed User Acceptance Test plan (UAT).

Environment: Rational Requisite Pro, UML, RUP, SQL Server 2008, MSRS, UNIX, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint, Pro EDI

Confidential,

Junior Business Analyst

Responsibilities:

• Involved in Understanding the Requirement and Functional specification developed using SRS.
• Involved in Preparation of Test Cases by identifying the scenarios & Specifying what is the input & expected value.
• Experience in structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies.
• Expert in preparing use cases and test cases.
• Prepared Multi-Functional Diagram, Data Flow diagrams, User Manuals and Quick References for different Modules of eHIS and updated the SRS for three major modules Pharmacy, Lab and wards.
• Define and document EDI business process requirements
• Participated in various types of reviews conducted time to time.
• Interacted with Client and Development Team for issue clarification.
• Involved in the demo and interaction with the users and helping them in adopting the system and functionalities and also completed the gap analysis and fitment document for development and in corporation of same in eHIS.
• Active member in defining the scope and viability of different technologies and third party tools that can support and increase the performance of the application.

Environment: SQL Server 2008, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access, MS SharePoint