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Business Systems Analyst Resume

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San, FranciscO

PROFESSIONAL ABRIDGEMENT:

  • More than 9 Year’s (Oct 2007 - till date) of experience in implementing large scale Web Applications for banking & Retail domain.
  • Experience in designing ecommerce web application with restful and SOAP services using Service Oriented Architecture (SOA) in Retail domain.
  • Extensive Business Knowledge in Wholesale Banking on various product which includes Demand Deposits, Controlled Disbursement, Lockbox, Cash Vault, Account Reconciliation Process, ACH, CEO.
  • Experience in working as a Business Systems Analyst in Banking Domain for writing Functional Specification Documents based on the BRD.
  • Experience in working as a Systems Analyst for e-commerce application in Retail Domain for writing user stories in JIRA.
  • Experience in working as a Business Systems Analyst in Banking Domain for writing Service Requirement (SRD) to build SOAP based services.
  • Experience working as a Scrum Master in Banking Domain for an Agile project and conducted scrum meetings, grooming sessions, story sizing session, demo of services for the ongoing sprint.
  • Strong analytical skills with the ability to transform the needs and requirements of end users into business requirement document.
  • Worked collaboratively with the business & development team to elicit user and technical requirements through interviews, document analysis, requirements workshop, surveys, site visits and task-workflow analysis.
  • Strong problem solving skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
  • Conduct effective requirements reviews to improve the quality of requirements deliverables.
  • Drive cross functional groups in designing, planning, implementation and project management.
  • Conducting system study and coordinating with team members for requirements mapping, system design, development, integration, implementation, etc.
  • Experience in performing GAP analysis and defining as-is and to-be scenarios.
  • Support Dev, QA & stakeholders in the entire SDLC process by providing issue clarification and change requests specifications.
  • Experience in writing use cases, functional requirements, screen specs and data mapping documents.
  • Assess and communicate issues of technology impact on the business.
  • Work with users and developers to identify areas for process improvement and diagnose application defects.
  • Worked on Waterfall and Agile models.
  • Designing and executing test plans and functional specifications are tested and fulfilled.
  • Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team.
  • Lead and worked with teams to examine and solve business problems by accurately analysing the needs of clients and helping them achieve improved quality.
  • Worked on IBM Blue works Live to create Business Process Model for Demand Deposit & Controlled Disbursement Accounts.
  • Worked on various Rational tools including ClearCase, ClearQuest, RUP, Rational Rose during iterative development process of the application.
  • Experience with J2EE technologies using J2EE frameworks that include technologies like Servlets, JSP, SQL, XML technologies, JDBC.
  • Reasonable understanding of relational databases and writing SQL queries, creating tables and generating reports.
  • Excellent verbal and written communications and presentation skills with high attention to detail.
  • Advanced Word, Outlook, and Excel, Visio, PowerPoint skills, and data base skills.
  • An effective Team lead and team member with proven abilities in team work, during the project phase.

SKILL SET:

Domain: Banking and Financial Services - Wholesale Banking, Retail (e-commerce)

Tools: MS Office, MS Visio, MS SharePoint, IBM Blue works live, RUP, Rational Rose, JIRA 5, Confluence, TipCam. Quality Centre, IBM Rational Clear Quest, ClearCase.

Languages: Java 5.0, SQL, UML.

Web Technologies: Core Java, J2EE, JSP, Java Servlets, Web Services

Databases: Oracle 9i, Oracle 10g

Web Server: Weblogic 8.1, Weblogic 10.2

CAREER CONTOUR:

Confidential

Business Systems Analyst

San Francisco, USA

Tools Used: Visual Studio Team Foundation Server 2015 (TFS), Soap UI 5.2.0, Total Plus (Fiserve TPBA), Soapie-C-Pic, Oracle SQL Developer 4.0.2.15, ServiceNow.

Responsibilities:

  • Work with Architects and Dev Leads to discuss design issues for implementing middleware services using SOAP.
  • Conducting work sessions with the architect's and business to identify detailed requirements with implementation details for creating SRDs.
  • Assisting client business team in requirement gathering, writing Specification Requirement Document (SRD) and troubleshoot integration issues.
  • Giving SRD walkthrough to various teams which includes product, BA, QA and development teams for their respective approvals.
  • Worked closely with the QA team in requirement understanding and providing scenarios for preparing test cases based on the SRD.
  • Worked with QA & Development team to clarify issues during testing and development phase.
  • Providing issue clarification to development team. Conducting project demo s for product team.
  • Review and approve test cases prepared by QA.
  • Worked with development teams in analysing defects and facilitating timely defect resolution.
  • Interacting with the UI team to identify issues related to SOAP service and UI integration.
  • Prioritizing business and systems problems and conducting impact analysis of existing system.
  • Worked as a Scrum Master for the project and Conducted scrum meetings, grooming sessions, story pointing session, demo for the ongoing sprint.
  • Provided training to new hires on Project overview, testing via Soapie - C-Pic, Total Plus and SOAP UI testing.
Confidential

Systems Analyst

San Francisco, USA

Tools Used: JIRA 5, MS Office, MS Visio, MS SharePoint, TipCam, SQL Developer 4.0, EditPlus 2, Confluence, CA Clarity PPM 13.3, MCOM Service Now, IBM Lotus Notes 8.5, Fuze Meeting.

Responsibilities:

  • Work with Architects/Dev Leads to design data model for restful services using Service Oriented Architecture (SOA).
  • Identified high level requirements with the data model during the pre - inception phase.
  • Participate in whole day meetings with the PDM's, Architects, Dev/QA Leads to identify Epics based on scope of new requirements for high level sizing and resource requirements.
  • Conducting work sessions with the architect's to identify detailed requirements with implementation details for creating stories.
  • Worked on Agile Methodology to write Stories in JIRA.
  • Conducting user story walkthrough to PDM, QA and development teams for story sizing.
  • Review and approve stories demo provided by the QA.
  • Worked with QA & Development team to clarify issues.
  • Worked with development teams in analysing defects and facilitating timely defect resolution.
  • Interacting with the UI team to identify issues related to web service and UI integration.
  • Conducted presentation for the SA, BSA teams about the ongoing project and its implementation.
  • Review and sign off Integration test strategy document.
  • Participate in retrospective at the end of each iteration to provide feedback (dos/don ts) for process improvisation in the next iteration.
  • Provide Knowledge Transfer to the Production Support team of the new enhancements to be deployed in production.
Confidential

Business Systems Analyst and Onsite Lead

San Francisco, USA

Tools Used: Weblogic server 8.1, Weblogic server 10.2, J2EE, Eclipse 3.0, Toad, Quality Centre, Tortoise SVN, MS Visio, MS SharePoint, Win SCP, IBM Blue works live, Documentum, Wells Fargo WidsPlus Tracking Db, EditPlus 2, ClearCase, Clear Quest, RUP, Rational Rose.

Responsibilities:

  • Assisting client business team in requirement gathering and writing Functional Specification Document.
  • Interacting with the product team for requirement gathering and preparing FSD. Working with development team for requirement understanding.
  • Giving FSD walkthrough to various teams which includes product, BA, QA and development teams for their respective approvals.
  • Providing issue clarification to development team. Conducting project demo s for product team.
  • Performed testing in SIT environment to make sure requirement is implemented as desired and log defects in QC for development team to fix it.
  • Worked closely with the QA team in requirement understanding and providing scenarios for preparing test cases based on the FSD.
  • Created CCR (Customer Change Request) for missed/changed requirements based on request from product team/stakeholders.
  • Worked on Wells Fargo WidsPlus Tracking Db to create CCR's for missed/changed requirements and to view, track & update real time customer issues.
  • Worked on HP Quality Center 11.0 to log defects found during SIT testing.
  • Documented requirements through user stories in Agile Methodology.
  • Prioritizing business and systems problems and conducting impact analysis of existing system.
  • Worked on post migration project to analyse errors introduced during migration in production data and perform DB updates to rectify errors based on data in external systems of records.
  • Worked with the Development & Business teams to create mock - ups & wireframes for various product flows.
  • Worked on IBM Blueworks Live to create Business Process Model for various products which includes Demand Deposit, Controlled Disbursement Accounts and ACH.
  • Worked on Rational Rose for the design creation of application to be developed.
  • Worked on Rational ClearCase for versioning and maintenance of documents and code.
  • Worked on Rational ClearQuest for defect tracking.
Confidential

Production Support

Tools Used: Weblogic server 8.1, Weblogic server 10.2, J2EE, Eclipse 3.0, Toad, Quality Centre, Tortoise SVN, MS SharePoint, IBM Tealeaf 8.7, Win SCP, Wells Fargo WidsPlus Tracking Db, CA Wily Introscope Workstation 8.2.3.0, Wellsfargo Pac2000, HP Performance Manager 9.02, IBM Rational Clear Quest, anthillpro, Beyond Compare 3, EditPlus 2.

Responsibilities:

  • Worked closely with the AES Help team to track customer issues, analyse them and provide workaround or resolution to make the customer whole based on the priority of the end user.
  • Performed DB updates to resolve customer issues from backend.
  • Provided 24X7 production support for the application and resolve critical customer issues.
  • Worked on Wells Fargo WidsPlus Tracking Db to view, track & update real time customer issues.
  • Worked on CA Wily Introscope Workstation 8.2.3.0 to view the application performance in production and provide application's health check daily updates.
  • Worked on IBM Tealeaf 8.7 to view the captured user interaction with the application in production for analysing user issues and identifying the root cause to provide work around or resolution to users.
  • Created Work Requests and CR in Wellsfargo Pac2000 to production install or DB updates.
  • Worked on HP Performance Manager 9.02 to view systems performance on various production servers.

Confidential

Module Lead\Senior Software Developer

Tools Used: Weblogic server 8.1, J2EE, Eclipse 3.0, Toad, IBM Rational Clear Quest, Beyond Compare 3, EditPlus 2.

Responsibilities:

  • Coordinating with Onshore team to understand the requirement, raise issues in requirement gaps.
  • Creating Low Level Design specifications.
  • Designed and developed creative solutions to meet business requirements by understanding functional specifications.
  • Involved in the complete SDLC development process for these modules with InSync Framework.
  • Developed AJAX based UI Services interface.
  • Implemented Java Script for client side validations.
  • Used HTML, DHTML, CSS, Wells Fargo RIA Framework, which is YUI extension for UI Design.
  • Used My Eclipse as an IDE for all development and debugging purposes.
  • Played key role in the integration of the systems.
  • Involved in preparation of System Documentation.
  • Preparation of Unit Test Plans
  • Involved in Review task for Code, Test cases, and application.
  • Involved in Transition, Training and on boarding new developer.
  • Supported SIT& UAT environment for AES application.

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