SUMMARY:

Highly skilled and competent senior level/ Lead Business Analyst professional with extensive experience leading, planning, strategizing, execution, and delivery of integrated IS and business management projects using agile and waterfall methodologies. Mastery skill set in the development of all business analyst project deliverables and process improvement initiatives.

PROFESSIONAL EXPERIENCE:

Agile Business Analyst/Requirements Analyst

Confidential

Responsibilities:

• Worked as the Business Analyst and QA Analyst on the Scorecard Project for the Field Tools Program using Agile and Scrum process. Provided in depth analysis of complex seed production algorithms used in North America and Brazil. Assisted in the first delivery of the mobile Scorecard application used by Agronomist to grade growers on suggested growing practices and yield outcomes that determine overall grower performance.
• Acted as the Business Analyst on the mobile SeedGrower Project for the Field Tools Program during the implementation of the Sales and Orders and Chemical Application functionality to Pioneer’s contracted grower users.

Lead Business Analyst/Solutions Analyst

Confidential

Responsibilities:

• Managing the solution and site configuration for migrations and implementation of the new Platform health and wellness site for new and existing clients using the Kentico Content Management system. Implementation activities included vendor management, file and data specifications, business requirements, go live and warranty period support and task management all within a 90 day implementation.
• Implemented and managed the test case review and UAT process and sessions taking place across the Platform project including responsibility for the management of all release 1 user stories and backlog for 4 development teams using TFS.
• Interviewed, recommended for hire and lead for the development of new BA/QA’s across the Platform project during the first two years of the project development cycles.
• Participation and facilitation of Application Lifecycle Management using the Agile/SCRUM methodology for user story writing sessions, pointing, iteration planning and user story definition/commitment meetings. Including the documentation of acceptance criteria and BA/QA task creation in TFS.
• Scrum Master for the development of the first release of the Master Client Setup program that provides client configuration on the Platform.
• Platform team representative for the HealthFitness business process engineering project ensuring that the Platform project will continue to support any new or changed business processes.
• Management of the Platform user story backlog to assist in all release planning activities.
• Provided quality management of testing practices ensuring best practices are being used during test case and test plan development supporting end to end and regression testing across the Platform.

Senior Business Analyst Consultant

Confidential, W. Des Moines, Iowa

Responsibilities:

• Researched and developed requirements to purchase a board book, iCloud application to be utilized by senior executives, administrative staff and the Board of Directors at Farm Bureau and its subsidiary companies.
• Gathered, managed, and tested requirements for the delivery of phase 3 and 4 CRM Salesforce.com implementations.
• Documented, proposed and delivered new requirements management process package to be used for the CRM Salesforce.com project.

Manager, Business Analysis

Confidential, W. Des Moines, Iowa

Responsibilities:

• Implemented a Business Analysis Center of Excellence utilized within the IT and business units that included a central repository for business analysis methodology standards and activities. The COE included development principles with continual process improvement, training and change management.
• Developed, managed and facilitated multiple strategic sessions to implement change in existing project processes that included requirements management, test plan management activities, communication planning and change management.
• Led medium to large projects for the insurance administration system conversion. This leadership included working on contract negotiations with the vendor, leading weekly meetings with team members through senior management, updating project plans, gathering and managing requirements and mentoring of business analysis activities at all levels of the organization.
• Active member of the Project Management Portfolio Committee used for the purpose of reviewing and approving projects and initiatives for signoff and funding.

Senior Business Consultant

Confidential, W. Des Moines, Iowa

Responsibilities:

• Conducted SWOT analysis on existing Claims Administration System and imaging for use in the Claims Replacement project and RFP process.
• Documented and presented the Claims department As - Is business processes across both Personal and Commercial lines of business.

Senior Business Analyst Consultant

Confidential, W. Des Moines, Iowa

Responsibilities:

• Documented As-Is and To-Be state process and formula changes for the rating system that processes multi-peril crop insurance that included required government mandated formulations.
• Mapped and defined data from existing Multi-Peril Crop Insurance system that would be reused in the new system.
• Managed work request changes from the Risk Management Agency project team members and communicated changes with business and IT partners.

Business Analyst Project Lead /Supervisor

Confidential, Omaha, NE

Responsibilities:

• Requirements Manager during the assessment of the entire back office group insurance process, planning for the implementation of a new third party product administrator. Charged with managing the requirements documents from creation to presentation and delivery to IT and the vendor. Agile techniques were used for the management of this project.
• Provided Lead Business Analyst support for multiple group insurance projects and administrative business team initiatives creating more efficient daily functioning processes.
• Business Analyst Lead actively representing the Administrative Business Systems department’s business analysis functions to be shared in the development of an enterprise wide implementation of new business analysis standards.
• Started and managed a team of 17 business analysts and project management specialists.
• Responsible for budget management as it applies to salaries and resourcing expenses of the team.

Manager

Confidential

Responsibilities:

• Managed multiple new client implementations using BizTalk 2004 to produce inbound and outbound 837 transactions.
• Project Manager for migration of existing EDI 837 client transactions to include 850, 855 and 856 supply chain transactions from BizTalk 2000 to BizTalk 2004.
• Developed and assisted in the execution of IT project goals and priorities through the successful execution of EDI projects and initiatives.

Senior Business Analyst

Confidential, Omaha, NE

Responsibilities:

• Senior Business Analyst managing the requirements for the re-engineering of an existing Letter Management System being developed into a new web environment. Liaison between the business stakeholders and IT partners to ensure needs are being met from both sides of the business.
• Scheduled and took part in weekly project status updates using the agile development methodology.

Project Management Specialist

Confidential, Omaha, NE

Responsibilities:

• Assisted in the management of a 6 month, 2 phase $300,000 project with an external agent office to sell to a block of existing Mutual client business in New York. This included management of agent training, creation of training material, call center and script creation, compliance coordination, underwriting and claims process changes and facilitation of status meetings between the home office project members and external sales agents.
• Managed a $1,000,000+ ROI conservation project of lapsing Mortgage Term policies using internal call center.
• Charged with the research and identification of broken compliance process spanning across multiple departments. Proposal of recommendations to senior management and impacted resources, utilizing change management methodology.

Senior Business Systems Analyst

Confidential, Omaha, NE

Responsibilities:

• Charged with the development and management of the Deferred Compensation project test plan repository. To include the management of 5 testing resources.
• Performing research, analysis, process re-engineering and resource recommendations, meeting facilitation and design of the Reg 60 Replacement Database. Produced procedural documentation for new 2 new Replacement Analyst positions.
• Key Business Analyst in the research of current Mortgage Term process providing efficiency recommendations to manage forecast of increased mortgage term volume.
• Providing process analysis and use case development for the Life Underwriting Web Workflow project. Requirements definition for conversion from current to new underwriting workflow process.

Lead Business Analyst/Project Lead Consultant

Confidential, Houston, TX

Responsibilities:

• Project Leader for strategic development Project Management Office.
• Managed projects and gathered business requirements documentation for supply chain application rewrites and new product development.