SUMMARY:

• Business Analyst - Scrum Master professional with 8+ Years of IT Experience in managing Enterprise scale projects in Confidential, Banking,e-Commerce and Financial Domain.
• Experience in documenting Business Requirements, Use Case Specification, Functional and Non-Functional specification, UML diagrams including Use Case diagram, Activity diagram, Class diagram, Sequence diagram, Data Flow diagram (DFD), Entity-Relationship diagram (ERD), Requirement Traceability Matrix (RTM), Change-Version Control, Training and User Manuals with extensive knowledge of Unified Modeling Language (UML), Software Development Life Cycle (SDLC), "As IS" and "To BE" Process, Object Oriented Analysis and Design (OOAD), Business Process Re-engineering (BPR), Testing Lifecycle, Data Modeling, GAP analysis, risk analysis, cost-benefit analysis, conducting Joint Application Development Sessions (JAD) and various methodologies including Waterfall, Agile and SCRUM, Prototyping, Rapid Application Development (RAD) and Rational Unified Process (RUP).
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Applying Agile Scrum/Kanban/XP framework and Waterfall methodology in mid (20+ people) to large (60+ people) projects teams in an enterprise environment. Multiple years of experience facilitating sprint-planning meetings, daily stand up meetings, sprint review, grooming and sprint retrospective meetings acting as a servant-leader for the scrum teams.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI) and implementation of HIPAA code sets.Thorough understanding and hands-on working experience with standards for medical transactions like 820 (enrollment), 834 (premium payments), 835 (medical claims payments), 837 (medical claims), 270 (eligibility inquiry), 271 (eligibility response), 276 (claim status), and 277 (claim status response).
• Excellent knowledge of Medicare (Part A, B, C and D) and Confidential Policies CPT/HCPCS coding, HCFA-1500 and CMS-1500 claim forms and reimbursement forms.

TECHNICAL SKILLS:

• Agile (SCRUM/Kanban/XP)
• Scaled Agile framework (SAFe)
• Agile/Waterfall Software development
• Software Development Life Cycle (SDLC)
• JIRA/Confluence
• Relative estimation
• Iteration/Sprint planning
• Backlog Grooming
• Scrum of scrums
• Scrum Master.

PROFESSIONAL EXPERIENCE:

Confidential, Harford, CT

Business Analyst/Scrum Master

• Gathered requirements and performed Fit/Gap analysis to find customization and Integration Requirements and created and maintained Business Requirement Document for SharePoint.
• Utilizing BPA identified and created workflow requirements and configured workflows.
• Created Mockups using balsamiq mockup to finalize UI design and create Specification documents.
• Identified Reporting Requirements for the dashboard to be implemented utilizing SSRS.
• Coordinated User training efforts and created user training manuals. Created reporting requirements as well as visualization requirements. Created Ad-hoc and scheduled reports as requested by the management.
• Assisted PMO and CMS for management plan and business process.
• Participated in creation of PRD, Requirements Management Plan (RMP) and RMP to define, organize management and development activities. Used Snagit, Paint, PowerPoint and Azure in order to come up with User Interface Design.
• Facilitate development of the requirements of various projects assigned to by partnering with multiple business units. Participated and coordinated to troubleshoot any problem and identify root cause with correct team.
• Lead the Scrum teams in PI planning, Grooming, Daily standup and Sprint planning meetings.. Facilitate the PI planning sessions for the Scrum teams. Facilitated scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups.
• Facilitate the PI planning sessions for the Scrum teams. Facilitated scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups). Served as Agile Coach. Coached employees on Agile/Scrum, Agile best practices and self-organizing teams to help in company’s digital transformation.

Environment: MS SharePoint, MS-Visio, Microsoft Office suite, Rational Requisite Pro, HPQC, RUP, MS Project, Rally.

Confidential, Newyork, NY

Business Analyst/Scrum Master

• Assured that business objectives and priorities are aligned by collecting business requirements precisely.
• Managed and analyzed the project, coordinated between team members and created test plans as per the collected requirements.
• Facilitated and actively participated in the interactive sessions with various groups about patient care, including business owners, SMEs and marketing team, for effectively gathering requirements. Developed Process Model and detailed Business Policies ensuring HIPAA guidelines
• Effectively understand the clinical trial operations and business problems of the pharmaceutical, biotechnology, device and Clinical Research organizations and effectively gather requirements. Followed the RUP methodology for the entire SDLC, documented product requirements in the developmental stage to functional specifications.
• Created Use case scenarios according to business needs and other UML diagrams to design Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Interacted with developers and various members of my team to discuss and resolve defects and their priorities.
• Commanded superior strategic leadership and Scrum success by coaching and training onshore/offshore teams to deliver digital assets through coordination of project teams

Environment: Rational Clear Quest, MS-Visio, WSDL, Test Director, UNIX, Windows NT, Java, HTML, HP Quality Center, Oracle, SOAP, BPEL

Confidential, San Jose, CA

Business Analyst

• Facilitated team meetings and participated in Joint Application Development (JAD) sessions to gather Business/User requirements.
• Defined Solutions - Address requirements across GCX to define holistic solutions, and documents the analysis, use cases, and the requirements.
• Documentation - Documenting user flows for understanding of needs and functional requirements.
• Problem Analysis - Analysis, root cause determination, and requirements elicitation.
• Solution Delivery - Delivery of solution change, adoption monitoring & support.
• Tech Savvy with extensive eBay knowledge of product & business unit functions.
• Used Systems Analyst Intern collaborates with business and GCX users to understand and document business needs, defined solutions, and work with various teams to deliver these solutions.
• Assisted Project Manager in creating resources allocation in MS project for the team for the new enhancement projects. Created Business workflows, Flow charts, and Screen mock-ups for new UI (User Interface) using MS Visio. Authored System Test Cases; executed and reported issues in Gemini bug/issue tracker. Involved in User Acceptance Testing with Case Managers/Business Users.

Environment: MS Suite of Tools (2003 & 2007), Adobe (Photoshop, InDesign, In Copy), SourceSafe (2005), HL, SharePoint Search Server 2008, Asp.net, C#, SQL Server 2005, HIPAA.

Confidential, New York, NY

Business Analyst

• Worked as a BA in the migration of existing mainframe system ( Confidential ) to Global
• Implemented the newly defined business process across Release, development, Business and QA team using share point.
• Responsible for requirements gathering from Business Groups, preparing effort estimation, Preparation & Review of Test plan and strategies, Business and functional, Test scenarios in QC.
• Developed end-to-end scenarios for the flow of trades (equities, fixed income, futures & forex) from IPB repository to many of the other downstream systems like Confidential, a validation and settlement. system.
• Handled all the releases individually throughout development life cycle include setting up daily Scrum with clients & other stakeholders to discuss issues and action points, and by designing and implementation of the automation frame work for regression testing of Global prime application.

Environment: RUP, Visio, MS Office suite, Java, JavaScript, HTML, Oracle, DB2, MS project, Win runner, Test Director, Load Runner.