PROFESSIONAL SUMMARY:

• Salesforce Dev 401 Certified .
• Experienced in working on salesforce project RFPs, resourcing, costing, estimation and other management activities.
• Worked as a SFDC Technical Lead / Admin/ Business Analyst for multiple projects on same time. To define the work in a nut shell is designing decisions and proposing solution to customer for complex development.
• Expert level skills in interacting with Business users to analyze and understand the Business Process requirements.
• Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, deployment and maintenance of web - based object oriented enterprise applications. Proficiency in test-driven, agile development.
• Extensive work experience using Force.com Web services API for implementing web services in the application for access to data from different users.
• Worked extensively on Salesforce standard objects such as , Account, Opportunity, Contact, Case, Lead, Campaign, Price book, Product .
• Good experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of VisualForce Pages, Snapshots, Dashboards, and various other components as per the client and application requirements.
• Good work experience in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading .
• Experience in data migration using Import wizard, Apex Data Loader.
• Experience working with Force.com IDE for development and deployment.
• Assist Quality Assurance engineers in the issue identification, isolation, and remediation issues during formal QA cycles.
• Ability to work under pressure and deliver stiff targets with time management, excellent analytical and problem solving skills.
• Ability to quickly adjust priorities and the ability to take on projects with limited specification and an effective team player with extensive creativity.
• Ability to quickly adapt and learn, work in-groups as well as independently with minimum supervision. Highly dedicated, quick starter and Excellent at solving complex problems under strict deadlines
• Worked extensively on testing, troubleshooting, code review, user documentation preparation, Implementation, post implementation, support and maintenance of application.
• Worked on Quality center log defect .Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.
• Having solid expertise in Java, J2EE, XML, Struts, Hibernate, spring, Restful Web Services.
• Conversant in Database Concept (Experienced in SQL, Microsoft SQL Server, IBM DB2, Oracle, and MySQL).

TECHNICAL SKILLS:

Languages: JAVA, J2EE, HTML, AJAX, Java Script, JSP, Servlet, Struts, Hibernate, Spring

Java Utilities: WSAD, Weblogic 9.2, IRAD, Eclipse & Jboss, Tomcat.

Web Services: SOAP, WSDL, XML.

Databases: Oracle, Microsoft SQL Server, SQL &DB2.

SDLC methodology: Waterfall, Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Sr. Business Analyst /Consultant

Responsibilities:

• Requirement gathering. Worked with business to secure sign-off on functional specifications.
• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked with management and other developers to translate marketing needs into design requirements.
• Created page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Creating Reports and Dashboards.
• Coordinated integration tests with various groups and generated/documented test cases and deployment plans.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Worked on Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Involved in customer Support activities during UAT. Pre/post implementation activities
• Involved in providing customer support post project completion &Production support activities
• UAT User creation and fix login issues.
• Been a part of Unit testing and guided offshore Developers.
• As per the agile methodology, showcased weekly work to client and incorporated the changes immediately.
• Status meeting with client.

Environment: Saleforce.com platform, Apex, visual force, Workflows, Triggers, Data migration, Opportunities, Account, Contacts, Data Loader, ETL, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential, Chicago

Sr. Business Analyst /Consultant

Responsibilities:

• Requirement gathering. Worked with business to secure sign-off on functional specifications.
• Document use case .
• Created page layouts, search layouts to organize fields, custom links and related lists.
• Creating Reports and Dashboards.
• Involved in customer Support activities during UAT. Pre/post implementation activities
• Involved in providing customer support post project completion &Production support activities.
• UAT User creation and fix login issues.
• Been a part of Unit testing and guided offshore Developers.
• As per the agile methodology, showcased weekly work to client and incorporated the changes immediately.
• Status meeting with client.

Environment: Saleforce.com platform, Apex, Visual Force, Visual Flows, Data Loader, Workflow & Approvals, Reports, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential, Phoenix, AZ

Salesforce Technical Lead /Administrator

Responsibilities:

• Requirement gathering .Work with business to secure sign-off on functional specifications
• Design decision and document creation. Development progress review.
• Case Management / Support for Phase - I development.
• Involved in customer Support activities during UAT.
• Involved in providing customer support post project completion. Production support activities.
• Been a part of Unit testing and guided offshore Developers.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Status meeting with client.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields .

Confidential, Phoenix, AZ

Salesforce Technical Lead

Responsibilities:

• Worked on salesforce project RFPs, resourcing, costing, estimation and other management activities.
• Proposed solution to customer for complex development.
• Expert level skills in interacting with Business users to analyze and understand the Business Process requirements.
• Requirement gathering .Work with business to secure sign-off on functional specifications.
• Design decision and document creation. Development progress review.
• Involved in customer Support activities during UAT.
• Assist PM and BA with project plan and in the organization and delivery of presentations.
• Involved in providing customer support post project completion. Production support activities.
• Been a part of Unit testing and guided offshore Developers.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created email templates and inbound emails using Visual force for the clients and customers.

Environment: Saleforce.com platform, Partner Portal, Web service, Data migration, multi-currency, IBM datastage, ETL Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, Sandbox data loading.

Confidential, Canada

Technical Lead

Responsibilities:

• Requirement gathering .Work with business to secure sign-off on functional specifications.
• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked with management and other developers to translate marketing needs into design requirements.
• Created page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Creating Reports and Dashboards.
• Coordinated integration tests with various groups and generated/documented test cases and deployment plans.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Worked on Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Creating Custom Objects and defining lookup and master-detail relationships on the objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Involved in customer Support activities during UAT. Pre/post implementation activities
• Involved in providing customer support post project completion &Production support activities
• UAT User creation and fix login issues.
• Been a part of Unit testing and guided offshore Developers.
• As per the agile methodology, showcased weekly work to client and incorporated the changes immediately.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields .

Environment: Saleforce.com platform, Partner Portal, Web service, Data migration, multi-currency, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Project Lead

Responsibilities:

• Work with Subject matter experts in gathering detailed Requirements (BRD) and document Functional requirement.
• Work with business to secure sign-off on functional specifications. Worked on architectural solutions.
• LLD, HLD Review Creation.
• Code review and testing.

Environment: Java, spring, Hibernate, XML, Oracle, IRAD, Tapestry, Web service.

Confidential, Minnesota

Project Lead

Responsibilities:

• Involved in auditing existing solution and business processes and recommending the solutions.
• Performed requirements management from inception to implementation, including scope control and tracking. Worked on RFP of this project, Part of resource management team.
• Worked on POC, Configured product (AdminServer )
• Work with Subject matter experts in gathering detailed Requirements (BRD) and document Functional requirement.
• Involved in auditing existing solution and business processes and recommending the solutions
• Co-ordinate with UAT team and provide overview on the application flow and set up of test data.
• Production support.

Environment: Admin server, DB2, XAWARE, Web service, clarity, IQN, Change Management System.