SUMMARY:

• 11+ years of experience, comprising of 7+ years as a Business Analyst specializing in Requirement Management, Documentation and Project coordination.
• In - depth experience in project management, financial management, business process re-engineering, business administration, information technology applications, customer service and strategic planning working with Finance, Private Banking, Loan Origination and Mortgage industries
• Experience in Software Development Life Cycle (SDLC), Agile Software Development, Data Analysis.
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements (BRD) and Functional Requirements (FRD).
• Developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
• Extensive experience in e-commerce and the shopping cart management in the retail industry.
• Extensive experience on creating business process models using workflow diagrams and system modeling using UML diagrams, Entity Relationship (E-R) Diagrams, and Data-Flow Diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts. Assist in the development of ad-hoc reports or presentations
• Conducted User Acceptance Testing (UAT). Performing early analysis of existing systems to help define integrations.
• Good knowledge of SQL queries and PL/SQL procedures.
• Experience in the documentation of specifications, creating step-by step technical and user manuals with illustrations, designing and implementing new processes and technology
• Good analytical, communication, problem solving, decision making, presentation and organization skills.
• Hands on experience of Data validation using V lookup Excel and SQL queries
• Designed and review various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and Test Plan documents
• Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service.
• Also worked as a Project Manager where prioritized and coordinated tasks within the team to complete project within deadline
• Have proven quality of leadership and good understanding of vendor/ client relationships
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering and analysis

TECHNICAL SKILLS:

• Rational Clear Quest
• Unified Modeling Language (UML)
• Microsoft Office (Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel)
• Microsoft Project
• MS Visio
• Systems development life cycle (SDLC)
• E/R Design
• Waterfall
• Prototype and Agile Modeling and the Rational Unified Process (RUP)
• Windows 95/98/00/XP/Vista/7/10 and SQL
• MS-Visio
• Quality Center
• Microsoft .NET
• Access.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Gathered requirements by interviewing the various business involved
• Created and developed new functionality in the application to meet automobile loan needs
• Designed and developed Use Cases, Activity Diagrams., Sequence Diagrams, and OD using UML
• Analyzed existing system logic difficulties and revised them as needed
• Thoroughly studied the requirements for the process re-engineering
• Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Collaborated with project manager to organize training material and write user manuals

Environment: HTML MS Word, MS Excel, MS project.

Business Analyst

Responsibilities:

• Used Requirement Analysis Approach for documenting requirements
• Responsible for Functional Design document, business process flow and Data Architecture plan
• Prepared reengineering process of Data Architecture with development team to proposed new solution
• Provided reporting support for Sales operations
• Identify document process for data combination mapping, data resources and business requirement logic for back end database
• Performed Functional testing manually and validated data by using SQL queries.
• Maintained all Open action items log and updated regularly
• Prepared UAT Plan and conducted end to end testing with users
• Coordinated team meeting daily with development team to escalate the process
• Written test scripts and prepared mock up data for UAT testing

Environment: Business Intelligence, BOBJ Universe, Oracle 11i, Sales force, SAP, Gem fire SQL, POS System, DOORS, Confluence

Manager / Owner

Responsibilities:

• Manage d an d eventuall y owned th e business .
• Supervise d ful l stor e
• Used Quickbooks pro software technology for warehouse inventory
• Used Quickens for banking and finance tracking of monetary funds
• Lead a team of 15 sales employees
• Analyzed weekly report of items that sell the most on the floor and placing a re-order on those items.