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Scrum Master Resume

Springfield, IL

SUMMARY:

  • 8 years of professional experience as a Scrum Master and Business Analyst in Compliance/Orthopedics/Finance/Pharmaceutical/Agriculture/State Government (Agriculture Department)/Retail/Finance/Healthcare/Insurance environments & service based companies.
  • Expertise in content management that includes understanding the business needs, defining a creative and useful software solution to the management, implementing and training the application to the user community.
  • Extensive experience with SAFe (Scaled Agile Framework)
  • Extensive experience with Agile Methodology preparing User Stories, Tech Stories, Tech Debts and SPIKES’s in each sprint of the PI (Program Iteration).
  • Handled both Scrum Master and Product Owner responsibilities with multiple Agile teams simultaneously.
  • Drove PI planning sessions where Sprints are planned for the next 10 weeks based on the upcoming Goals/Features.
  • Created Epics, Themes and Features during the PI planning and mapped every story that was documented with its Epic and Feature.
  • Facilitated Feature Grooming and Sprint Planning sessions conducted ahead of the upcoming sprint and Solution Demos/Reviews, Retrospectives conducted towards the end of the ongoing sprint.
  • Possesses in - depth understanding of the PMBOK.
  • As a Product Owner, Defined and Prioritized Team Backlog so that the solution effectively addresses user needs while maintaining Technical Integrity.
  • Highly proficient in analyzing requirements and developing product backlogs and requirement lists.
  • Expertise in Requirement Analysis, requirement modeling using Unified Modeling Language (UML) and Object Oriented Analysis.
  • Hands-on Siebel CRM that optimizes various businesses related tasks by creating a seamless architecture by allowing an enterprise to perform and coordinate multiple processes over the internet and other channels.
  • Proficient in creating RACI matrices that define roles and responsibilities in a Project.
  • Hands on experience in Project Management while assisting Senior Project Manager.
  • Assisted in project costing and coordination.
  • Experience in writing test plans, reviewing test cases and mentoring QA teams.
  • In-depth knowledge of conducting User Acceptance Test (UAT), data quality checks using SQL, gap analysis and Requirement Traceability.
  • Expertise in handling projects involving ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
  • Hands-on experience in working with BI reporting tools like Qlikview, BOBJ, Tableau which are very flexible and intuitive reporting tools which facilitate creation of effective graphical representations of data and reporting.
  • Analytical, methodical and process-centric approach towards the problems, identifying the root causes, corrective actions to meet short term as well as long-term business requirements.
  • Exceptional interpersonal, communication, organizational and decision-making skills.
  • Experience in providing comprehensive post go-live training to business users.

TECHNICAL SKILLS:

Agile Requirement Management Tools: RALLY, JIRA, TFS

Reporting Tools: Tableau, QlikView, BOBJ, Looker

Operating Systems: Windows, Linux, Pocket PC, Win CE

Servers: Citrix, Windows Server, SQL Server

Databases: SQL Server 2000, SQL CE, MS Access, Sybase and Oracle

Application development Tools: Visual Basic, Power Builder, eVB, .NET, Crystal Reports

Languages: SQL, C, C++, C# & JAVA, DB2

Web tools: HTML, XML, MS Front Page

Business Intelligence: Business Objects, Crystal Reports, Micro strategy

Testing Tools: Test Director, Quality Center 9.0, 10.0, ALM, Quick Test Pro, Load Runner

Methodologies: Agile (SAFe), RUP, OOAD, UML, RAD, Waterfall

Business Modeling Tools: MS Office, UML, Rational Rose and MS Visio

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:
  • Drive and Facilitate PI (Program Iteration) Planning sessions which involve planning for 10 weeks/5 sprints at a stretch based on the Goals which are mapped to Features, and User Stories in such a way that every User Story is tied to a Feature.
  • Conduct/facilitate Sprint Planning Sessions which enable the team to plan for the upcoming sprint. These are typically conducted towards the closure of the current sprint that’s in progress.
  • Allocating Story Points to the User Stories, updating the Tasks associated with the Stories and updating Task Hours which is effort measured in terms of time of completion against each Task.
  • Facilitated Daily Stand-up Ceremonies for every day updates, 16th Minute Discussions for additional conversations, Pre-demos, Reviews/Demos and Retrospectives.

Environment: RALLY, TABLEAU, JIRA, Looker Dashboard, SharePoint, MS word, MS Excel, MS Project, MS Visio, Windows 7.

Confidential, Springfield, IL

Scrum Master and Business Systems Analyst

Responsibilities:
  • This project followed Agile (SAFe) methodology where as a BSA (Product Owner), I was responsible to conduct/facilitate Sprint Planning workshops to review User stories that I have developed with the dev team.
  • I was also responsible to conduct/facilitate Daily stand-up calls, Sprint retrospective meetings, pre-demo’s and demos.
  • Performed the role of a Quality Analyst by mapping the test scripts against User stories, identifying, analyzing, documenting and assigning the reported defects to the team using the available testing and documentation techniques like Unit Testing, Integration Testing and User Acceptance Testing and some other automated testing tools like TFS as well, to ensure the best product for end users.
  • Proficient in the usage of testing tools like QCALM.
  • Responsible to document the Test Plans, Test Scenarios and Test cases for UAT
  • Exemplary performance in driving UAT sessions, providing user training and support.
  • Proficient in using many tools and applications like HTML5, TFS, Qlikview, Business Objects (BOBJ), JIRA, MS Project, MS Visio, MS Excel, MS Word, SnagIt and Share point.

Environment: JIRA, SAP BW, HANA, BOBJ, SQL, SharePoint, MS word, MS Excel, MS Project, QCALM, MS Visio, Windows 7.

Confidential, Hermitage, TN

Scrum Master and Sr. OPS Business Analyst

Responsibilities:
  • Performed the role of a Sr. OPS Business and Quality Analyst by driving requirement analysis, gathering sessions with the Business users, SMEs, Sponsors and other Stakeholders to analyze the detailed level process flow and elicit detailed level requirements in the form of deliverables which were user stories for the most part. The user stories thus documented were also updated in the TFS as sprint backlog items, as and when they were signed off.
  • Performed the role of a Quality Analyst by mapping the test scripts against requirements, identifying, analyzing, documenting and assigning the reported defects to the team using the available testing and documentation techniques like Unit Testing, Integration Testing and User Acceptance Testing and some other automated testing tools like TFS as well, to ensure the best product for end users.
  • Created a tutorial LMS (Learning Management Systems).
  • Followed a combination of waterfall and agile development process for system development.
  • Exemplary performance in driving UAT sessions, providing user training and support.
  • Proficient in using many tools and applications like HTML5, TFS, Qlikview, Business Objects (BOBJ), JIRA, MS Project, MS Visio, MS Excel, MS Word, SnagIt and Share point.

Environment: JIRA, SAP BW, HANA, BOBJ, SQL, SharePoint, MS word, MS Excel, MS Project, MS Visio,  W indows 7.

Confidential, Warsaw, Indiana

Scrum Master and Business Analyst

Responsibilities:
  • Performed the role of a Business Analyst by driving requirement analysis, gathering sessions with the Business users, SMEs, Sponsors and other Stakeholders to analyze the detailed level process flow and elicit detailed level requirements in the form of deliverables which include Business Requirements Documents, Functional Specifications and Technical Design Documents, for the most part.
  • Performed the role of a Quality Analyst by mapping the test scripts against requirements, identifying, analyzing, documenting and assigning the reported defects to the team using the available testing and documentation techniques like Unit Testing, Integration Testing and User Acceptance Testing and some other automated testing tools like Bugzilla as well, to ensure the best product for end users.
  • Extensive requirement analysis on different types of data sources:
  • Direct database connectivity (JDBC connectivity, Non-SAP Data)
  • Flat files (File automation using the FTP server, Non-SAP Data), and
  • ECC/SAP (Direct BW extraction, SAP Data) Using HANA
  • Followed a combination of waterfall and agile development process for system development.
  • Exemplary performance in driving UAT sessions, providing user training and support.
  • Proficient in using many tools and applications like Business Objects (BOBJ), JIRA, MS Project, MS Visio, MS Excel, MS Word and Share point.

Environment: JIRA, SAP BW, HANA, BOBJ, SQL, SharePoint, MS word, MS Excel, MS Project, MS Visio,  W indows 7.

Confidential, North Chicago, Chicago

Scrum Master and Business Systems Analyst

Responsibilities:
  • Performed the role of a Project Manager by leading the team, enhancing coordination among team members, ensuring smooth progress of the project by handling tough and delicate situations with diplomacy and ease.
  • Also, performed the role of a Business Systems Analyst by driving requirement analysis, gathering sessions with the Business users, SMEs, Sponsors and other Stakeholders to sketch the process flow and elicit detailed level requirements.
  • Exemplary performance in driving UAT sessions, providing user training and support.
  • Proficient in using many tools and applications like JIRA, MS Project, MS Visio, MS Excel, MS Word and Share point.

Environment: JIRA, SAP BW, GT Nexus, VIVALDI, QlikView, SharePoint, MS word, MS Excel, MS Project, MS Visio,  W indows 7.

Confidential, Saint Louis, MO

Scrum Master and Sr. Business Analyst 

Responsibilities:
  • Performed the role of a scrum master and also a Sr. Business Analyst by driving discussions and brain storming JAD sessions with business users to sketch the process flow and elicit detailed level requirements.
  • Followed a strict agile development methodology throughout the life cycle of the project.
  • Performed an exemplary job in coordinating with the whole team and taking the project forward without any significant roadblocks and show stopper issues.
  • Expertise in content management
  • Exhibited excellent team management and client satisfaction capabilities all through the project.
  • Proficient in using many BPM tools like JIRA, Blue works live, MS Visio, MS Excel, MS Word and Share point.

Environment: JIRA, BPM tools, SharePoint, MS word, MS Excel, MS Access, MS Visio,   ASP.NET   4.0,   VB.NET   Visual Studio 2012, NET Framework 4.0, IIS 7.5, SQL SERVER 2008 R2, HTML, XML, JavaScript, CSS, AJAX, Windows 7.

Confidential, Jefferson City, MO

Business Systems Analyst - Web forms

Responsibilities:
  • Interviewed Business Users & clients to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager, subject matter experts and development team.
  • Followed Agile Methodology throughout the life cycle of the project.
  • Proficient in creating UI specifications which make use of BPM notation, designing screen mock-ups using MS visio tool, test case documentation and many more requirement analysis and documentation based tasks and conducting reviews with system and business users.
  • Expertise in the use of BPM designing tools like MS visio and Rational Rose which are used to design screen mock ups, flow diagrams, UML diagrams like Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collaboration Diagrams, Database ER diagrams and many others.

Environment: MS word, MS Excel, MS Access, MS Visio,   ASP.NET   4.0,   VB.NET   Visual Studio 2012, NET Framework 4.0, IIS 7.5, SQL SERVER 2008 R2, HTML, XML, JavaScript, CSS, AJAX, Windows 7, and TFS.

Confidential, Bentonville, AR

Scrum Master and Sr. Business Analyst  

Responsibilities:
  • Interviewed Business Users to gather Requirements and performed analysis of the feasibility of their needs by coordinating with the project manager and technical lead.
  • Followed agile methodology during the course of the project as well in the development phase.
  • Experience on agile methodology. Expertise in managing sprint deadlines and sprint planning.
  • Hands-on experience as a scrum master and team lead in managing agile projects on a global scale across different countries all over the globe..
  • Participated in the design and development of an Ecommerce website.
  • Assisting in the planning and implementation of a customer relationship management (CRM) solution using Siebel tool.
  • Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: CaliberRM , SharePoint , MS word, MS Excel, MS Access, MS Project, Visio, Windows NT/XP, Oracle, SQL Server, Sybase, Rational requisite pro , VBScript, DOORS, Java, XML, C++, and ASP.NET.

Confidential, Atlanta, GA 

Scrum Master and Business Systems Analyst

Responsibilities:
  • Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Thoroughly studied the requirements for the process re-engineering
  • Extensive work experience on Agile methodology. Expertise in managing sprint deadlines and sprint planning.
  • Extensively involved in the modeling and development of Reporting Data Warehousing System
  • Was participating in the creation of new E-Commerce Products and maintain sites..

Environment: SharePoint, RUP, UAT, GAD (Gap Analysis Document), MS Visio, SQL Server, Windows 2000 Advanced Server, UNIX / Oracle Platform, Oracle PL/SQL, IBM datastage7/7.5(ETL), C++, and ASP.NET.

Confidential, Trumbull, CT 

Business/Data Analyst

Responsibilities:
  • Leveraged Waterfall methodology for portal development.
  • Empowered development team by helping them understand requirements through release planning. Part of iteration meeting was to ensure requirements and user stories were well-understood and in compliance with business requirements.
  • Identify Member, Provider, Coverage, Medicare, and Medicaid
  • Firsthand knowledge of HIPAA claims processing.
  • Collaborated with development team through iteration and attended every SCRUM meeting to represent product team. Served as product champion to assist team.
  • Proficient in using BPM notations.
  • Provided support during Integration testing and UAT 

Environment: PL/SQL, HTML, MS Office, MS Visio, EDI, UML, Manual Tester V6.1, SOA, Rational Clear Quest, Facets 4.31, UNIX, Java, XML, Oracle, SQL Server, Sybase, SQL advantage, SQL*Plus, SQL Navigator, ASP.NET, Mainframe, Manual Testing

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