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Business Analyst  Resume

Fayetteville, GA

SUMMARY:

  • BUSINESS ANALYST
  • I am a highly motivated and goal oriented analyst that thrives on working with my end users to help them better understand user base applications through close interaction, documentation and various forms of training mediums. I am dedicated to helping my end users learn the applications to ensure their roles are more efficient by allowing them to focus on business related projects. I have great interpersonal skills that have allowed me to work well with team members and end users by building strong and effective relationships. I also possess the ability to work well independently. I adapt well to changes and learn quickly allowing for smooth transitions during projects. I am eager to continuously learn and desire to be challenged in my roles.

TECHNICAL SKILLS:

  • Infor SX Enterprise
  • JDE One Security
  • SSRS Reporting Services
  • JDE One Advance Pricing
  • Hyperion Reporting
  • Business Objects Advance Report Design
  • MS SharePoint
  • Business Objects Universe Design
  • SQL
  • Microsoft Office (Excel, Word, Access)
  • JDE Enterprise One - Financial, Order to Bill, and Purchasing
  • IFS

PROFESSIONAL EXPERIENCE:

Confidential, Fayetteville, GA

Business Analyst

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PeopleSoft Application Analyst

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JD Edwards Support Analyst

Responsibilities:

  • Project team member for the SX Enterprise upgrade from vs 5.1 to 6.1062; responsible for developing test scripts for SX.e, eSales, Clippership and various other 3rd party integrations and User Acceptance Testing
  • Worked closely with Business User’s on technical software issues achieving 90% ticket resolution rate
  • Responsible for system maintenance related MSF bugs, included testing of MSF patches prior to deployment to various databases
  • Tested IFS software patches in various databases (IFS1G, IFS1T, IFS1H) for fixes, test KOLC (Katun Online Catalog) for bugs prior to deployment
  • Responsible for report migration from Hyperion to SSRS Reporting Services
  • Developed and maintained user documentation through a group SharePoint site
  • Updated ERP system pricing files annually and as needed; p rovided advanced pricing configurations for E1 Order to Bill Module
  • Developed test scripts for KOLC testing and performed the User Acceptance Testing
  • Provided training for Enterprise One, Microstrategy, and Business Objects for new and existing business user’s company-wide in a classroom setting and one-on-one
  • Set-up and maintain security for new and existing users in E1, JDE World, GC3 Transportation System and Ag2Ag.com for both internal and external customers

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