SUMMARY:

• 9 +years of hands - on experience in Business Process Modeling, Mapping, Project Management and Requirements Management using SDLC and RUP Processes, UML Modeling, Prototype Design, Rapid Prototyping, JAD Sessions, RAD, and Quality Assurance of client server and web-based systems with focus on Government, Finance, Mortgage, and Banking industries.
• Very good experience with Commercial Banking, Investment Banking, Wealth Management, Financial Markets Fixed Income, Equities, Securities, Commodities, Derivatives, Financial Accounting Calculations P&L, G/L, Dividends, Coupons, Accretion, Loan Origination, Data Warehousing, Business Intelligence and Enterprise Resource Planning.
• Experienced in all areas of project life cycle in a highly-structured Change Management environment using several proprietary methodologies; Agile Techniques, Rational Unified Process, Iterative Development, Rapid Application Development, and SDLC Methodologies.
• Wrote test cases, test scripts, executed tests and business process modeling using UML.
• Emphasis on requirements capturing/gathering/facilitating through research, formal/informal sessions and Joint Application Development sessions with SMEs and end users.
• Conducted GAP analysis, data analysis,business process improvement, software architecture, enterprise architecture,application life cycle management and systems integration.
• Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Good experience in making business users learn about the newly implemented system during the implementation stage and maintenance.
• Demonstrated ability to work both in independent and team-oriented environments with well-developed organizational skills, excellent interpersonal and communication skills, solving and delivering solutions under high stress environment.
• Can handle Unemployment Insurance Systems, Risk Management Information Systems, Automated Financial Systems, Mortgage Systems, Enterprise Resource Planning Systems, Human Resources Information Systems and Relational Database Management Systems.
• Strong experience in documenting existing process, analyzing business requirements, working with Requirements Management Plan (RMP), Requirements Traceability Matrix(RTM), Business Requirements Document (BRD), Functional Requirements Document (FRD), Software Requirements Specification (SRS), Request for Proposal (RFP), re-engineering business processes and designing.
• Knowledge and understanding of government, financial compliance and regulatory acts; including Federal Unemployment Tax Act (FUTA), Sarbanes-Oxley Act (SOX), Bank Secrecy Act (BSA/AML), Dodd-Frank, Basel Accords (I II III), and Generally Accepted Accounting Principles (GAAP).

PROFESSIONAL EXPERIENCE:

Confidential, Charleston, WV

Business Systems Analyst

Responsibilities:

• Worked with Project Participants to analyze and define business objectives by utilizing business process re-engineering and workflow development methodologies
• Reviewed existing documentation, comments, procedures, and processes
• Identified and documented new business requirements derived from modifications to project scope and legislative amendments
• Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into process details, generalized low-level information to form an overall subject matter understanding, and interpreted business user requests to distinguish between actual business needs and user wishes
• Proactively communicated and collaborated with external and internal customers to analyze information needs and deliver documentation; including functional requirements, use cases, business rules, fit-gap notes, test case scenarios, test data generation, security role permissions matrices, action item resolutions, potential changes, screenshots, product backlogs, workflows, correspondences, interfaces, problem incident reports (PIR's), and design specifications
• Participated in multiple functional business areas simultaneously within the unemployment insurance (UI) tax state government domain and federal unemployment tax act (FUTA) laws
• Served as a liaison between the customer community, business units, technical staff, and the Project Team
• Assisted in the development of the cloud-based UI tax system for state employers, staff, and agents by completing each iteration; namely employer registration & infrastructure, employer portal & employer maintenance, wage reports, tax payments & refunds, financial interfaces & general ledger, tax collections, tax rates - experience transfers & field audits, and tax reporting.
• Executed iteration user acceptance testing (iUAT) and training relevant to the client's needs
• Coordinated with various project resources to ensure all requirements are incorporated into the project and implemented as intended

Environment: Microsoft Windows, MS Office (Word, Excel, PowerPoint, Outlook, Communicator), GAP Analysis, Sagitec Solutions Neosurance, Neotrack, MTW Solutions COMPAS UI Tax Audit, MS Azure, Blue Jeans

Confidential, Buffalo, NY

Business Analyst

• Worked with Project Stakeholders to define business objectives, scope, business activities, prioritization strategy, and business requirements on medium to large TSC/ESP projects
• Elicited, analyzed, defined, documented and modeled SMART business requirements and associated data using organizational standards, processes, and templates
• Conducted formal reviews of business requirements with business owners/subject matter experts (SME's), and participated in walk-throughs of approved requirements with technology partners
• Liaised between financial controllers and operational risk specialists to capture as-is and to-be business processes in the enterprise risk management (ERM) banking domain
• Assisted in identifying key risk indicators (KRI's), key performance indicators (KPI's), regulatory reporting, loss events, triggers, dashboards, and risk control self-assessments (RCSA's) within the COSO framework,Basel standards, and SOX 404 compliance
• Handled project management responsibilities for small initiatives, and developed requirement management plans (RMP's), project definition documents (PDD's), requirement traceability matrices (RTM's), meeting schedules, and action item lists
• Managed, organized and maintained projects using Microsoft Project and SharePoint solutions
• Understood Governance, Risk and Compliance as pertaining to SOX and Basel regulations.

Environment: Microsoft Windows, MS Office (Word, Excel, PowerPoint, Outlook, Visio), UML, GAP Analysis, MS EPM, RSA Archer eGRC, Cisco WebEx

Confidential, New York, NY

Business Analyst

• Worked with Middle Office Financial Controllers to identify requirements and be responsible for project plans, test plans, system design documents (SDD’s), and business requirement documents (BRD's); using use cases, workflow diagrams, screen mock-ups, and spreadsheet models
• Analyzed current business and system processes for potential areas of improvement
• Performed data analysis on securities and transactions to identify the root cause and the resolution of the issues
• Coordinated with business and technology partners to get feedback and sign off's
• Participated in functional requirements process with technology partners in the product control (PC) financial services domain
• Accomplished examining trading desks, balance sheets, cash flows, accounting adjustments, transactional processing, capital instruments, internal controls, risk mitigation, valuations, price verification, general ledger records (G/L), and profit and loss statements (P&L) for consistent financial reporting of global market portfolios while adhering to generally accepted accounting principles (GAAP) and securities and exchange commission (SEC) rules and regulations
• Wrote test scenarios and drove UAT planning and implementation
• Provided analysis and interpretation of UAT results, classified defect severity and priority levels, and suggested enhancements
• Reconciled trades and positions from different sources
• Planned and developed cost analysis, design considerations, and implementation timelines

Environment: Microsoft Windows, MS Office (Word, Excel, PowerPoint, Outlook, Visio), UML, Oracle, GAP Analysis, Strategic Solar S2, Omgeo OASYS, Citrix GoToMeeting

Confidential,PA

Business Systems/Data Analyst

• Wrote and maintained Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs) defining new systems operations for the Online Banking project using Rational Requisite Pro.
• Created ER models and Logical models using Erwin.
• Arrived at the Primary key and foreign key constraints based on the business logic.
• Finalized the querying considerations and validated the database against the reporting requirements.
• Interacted with system developers to resolve questions and discrepancies in Business Requirement Documents.
• Interacted with the user community to enhance understanding of the solutions project timelines and impact.
• Formulated test plans, test scenarios and test cases for core subsystems.
• Conducted JADworkshops and elicitation sessions for user interviews to gather requirements.
• Involved in the preparation of the Iteration Plan in Elaboration and Construction Phases.
• Assisted project manager in maintaining expectations within scope, including change request analysis / impact analysis and change control documentation using Clear Case.
• Developed business use cases, generated UML based diagrams for a better understanding of the user community. Involved in the RUP methodology in all phases of the project.
• Recorded project changes on a weekly basis using change data to update the project plan and provide up-to-date information for project status reporting using MS Visual Source Safe.
• Participated in Data Analysis and Design with the Data analyst in defining data sources and required data content for the data warehouse component. Used MS Visio to create Process Flow Diagrams (PFDs), Data Models, Data Flow Diagrams (DFDs), and Data Network Charts.
• Created, refined and delivered functional test materials corroborated with test cases; set up test plans, schedules and scenarios using Rational Test Manager.
• Occasionally created SQL scripts for validating test results.

Environment: RequisitePro, ClearCase, Test Manager, MS Word, MS Visio, Sybase, SQL Server, ERWin, Zoom

Confidential,Radnor,PA

Business Data Analyst

• Studied the existing Corporate Information Factory (CIF) and the Operational Data Store (ODS) relating to the subject area of the Life Benefits Data Mart.
• Gathered Business Requirements from the users through use of questionnaires, Joint Application Development (JAD) sessions, one-on-one interviews/Group interviews, examination of current reports.
• Analyzed requirements in terms of the dimensional data elements and measurable facts.
• Identified source systems, their connectivity, related tables and fields and ensure data suitably for mapping.
• Collected information about different entities and attributes identified primary keys and foreign keys for the entities. Mapped surrogate key tables to the required dimensions.
• Created dimensions model star schemas involving Kimball methodology using Erwin.
• Prepared Gap analysis report outlining the deficiencies in source system extracts and requirements for the Operational Data Store (ODS).
• Presented the models and their advantages to Stakeholders and the Project Manager and logical database design.
• Knowledgeable in the Extract, Transform, Load (ETL)process used by the Data Stage System designers used for extracting data from heterogeneous source systems, transforming and loading the data into the data warehouse/ data marts.
• Liaised between business users and the development team in translations of requirements and business process explanations, resolving communication issues and differences.
• Provided user test cases and collated and track defects. Communicate defects to development team.

Environment: MS Project, MS Visio, MS Word, MS Access, Gap Analysis, Oracle Database, ERWin, Cisco WebEx

Confidential,Mount Laurel,NJ

Business Systems Analyst

• Interacted with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Created Need Analysis Documents of the requirements gathered through JAD and individual elicitation sessions using Rational RequisitePro.
• Analyzed business requirements into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams / Swim Lane Diagrams using Rational Rose following UML methodology.
• Created URS-User Requirement Specifications and FRS- Functional Requirement Specifications documents.
• Suggested the indexing requirements based on the querying columns.
• Created the specs for the stored procedures and triggers, based on the business logic.
• Assisted in preparation of Request for Proposal (RFP) and Statement of Work (SOW).
• Followed RUP Quality Management and System Testing process while interfacing with program management and executive teams regarding quality assurance goals.
• Wrote testscripts for validating the data generated by the UATs.
• Set up definitions and process for test phases including Product test, integration test, system test and user acceptance test (UAT).
• Participated in entering, tracking system defects in Rational ClearQuest.

Environment: RequisitePro, Rational Rose, ClearQuest, Test Manager, MS Visio, MS Project

Confidential,Mount Laurel, NJ

Business Analyst

• Assisted in creation of Business Vision and Glossary documents.
• Established and maintained agreement with the customers and other stakeholders on what the system should do.
• Conducted Rapid Application Development (RAD).
• Performed Business modeling in the inception phase to identify current problems in the target organization and to identify improvement potentials.
• Also derived the system requirements needed to support the target organization.
• Developed the Requirement Management Plan during the Inception phase and updated at every major milestone.
• Managed the Change Requests from the stakeholders using Rational ClearQuest.
• Created RTM (Requirement Traceability Matrix) to associate Use Cases and requirements and to keep track of the changing/Evolving requirements using RequisitePro.
• Provided system developers with a better understanding of the system requirements through creation of SRSdocument using RequisitePro.
• Created and managed the Business Use Case model to define functional requirements during the inception, elaboration and construction phases using Rational Rose.
• Used RUP to select and deploy process components for each phase of the project.
• Managed quality and implemented it throughout all disciplines, workflows, phases, and iterations in the SDLC.
• Created Test Material and used Rational Test Manager.
• Involved in creating test plans and test cases for white box, black box, and gray boxenvironments and conveyed defects through the Rational ClearQuest.

Environment: Rational Rose, RequisitePro, Test Manager, ClearQuest, MS Visio, MS Project, MS Excel, SWOT Analysis