PROFESSIONAL SUMMARY:

• Overall 8+ years of IT Business Analysis experience in different sectors like finance, healthcare, banking and software with in - depth knowledge of business processes and in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team
• Experienced in interacting with business users to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Functional Requirement Document (FRD), Role Based Access Control (RBAC) and Software Requirement Specification (SRS) across the deliverables of a project. 
• Making a reports using Microsoft Dynamics AX
• Experienced in customizing and configuring Loan IQ API's, Pages, reports and batch programs.
• Experienced in Business Analysis, SWOT Analysis, Gap Analysis, Risk Analysis, Disaster Recovery Planning, Testing and Project Planning.
• Good command over Logical and Physical entity relationship data modeling using Erwin, Oracle Designer and Power Designer
• Experience in soliciting requirements gathering through interviews, workshops, meeting with clients, DBA's, developers, and QA analysts via integrated JAD sessions.
• Strong Knowledge with Iterative approach for Software Development as per Rational Unified Process (RUP). Involved in inception, elaboration, construction & transition phases.
• Acted as Subject Matter Expert (SME) for all Computer Aided Dispatch (CAD) related systems and issues.
• Responsible for ongoing configuration for Procure to Pay/maintenance of release strategies.
• Use Google Analytics to extract data and analyze to help guide decision making for these projects.
• Experienced MS Dynamics with expertise in Manufacturing, Production, Warehousing and Inventory, or Trade and Logistics module
• Responsibilities included on Peoplesoft Business Analysts' sample resumes include providing guidance to maintain core PeopleSoft HR and Payroll tables, and developing test plans, test scripts, and test cases for all projects.
• Worked as a Business Analyst of Store Systems for retail division of multi channel retailer Developed modification for in store systems, including POS system, merchandising reports and price file database Managed and implemented system enhancements
• Exposure to Workday Payroll and Benefits
• Worked on Workday Benefits implementation project
• Created and maintained project plans, meeting summaries, status reports, risk and issue logs, change management and performed Feasibility, Impact, Cost/Benefit, Gap and Data analyses 
• Accomplishment Requirement gathering, Fit/Gap Analysis, impact Analysis, functional and configuration design spec preparation and integration testing for PeopleSoft HR, Benefits Admin, Absence Management, E-performance and Payroll module.
• Highly proficient in SQA methodologies for Waterfall, RUP, Agile, XP
• Sound knowledge of the following domains. Manufacturing, Production management, Sales / Purchase Management, Business Intelligence and Customer Relationship Management.
• Proficient in creating Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams using Rational tools and Microsoft Visio 
• Good knowledge and understanding of risk, control Assessments and control testing methodologies. 
• Experienced in writing Test Plans and executing Test Cases and in handling Change Management. 
• Excellent team player with ability to think analytically and troubleshoot issues
• Experience working closely with the QA testing team and defect tracking and creating User Manuals and providing training to users. 
• Experience in developing GUI, working together with developers and end-users to perfect the end-users requirements.

TECHNICAL EXPERTISE:

Business Skills: Business Process Analysis & Design, Gap Analysis, Impact Analysis, JAD/JRP Sessions Requirement Gathering, Use Case Modeling

Methodologies: Agile, RUP, and Waterfall 

Languages: C, C++, SQL, PL/SQL, HTML and XML 

Tools: Basecamp, Rational rose, Jira, loan IQ Modules,POS, Tableau, workday, microstrategy Informatica 7x, 8x, 9x, Axure, Erwin, google analytics, Adobe SiteCatalyst, Balsamiq, fluido, Protio, Moqups, Clear Ques

Testing Tools: HP Quality Center, HP ALM

Database: MySQL, Oracle, MS SQL Server, MS Access 

Operating systems: Windows Vista, Windows … and MS-DOS. 

Ms-Office Tools: Outlook, MS Word, MS Excel, MS Visio, MS SharePoint, CRM, Trade and logistics, MS PowerPoint Microsoft Dynamics AX.

PROFESSIONAL EXPERIENCE:

Confidential, IL

Sr. Business system Analyst

• Defined and documented clear and complete detailed business requirements and functional specifications using the SDLC methodology from the Business team.
• Perform Quality Assurance reviews of individual analyst's deliverables to confirm adherence to company quality standards and Key Performance Indicators (KPIs)
• Assisted the project managers with the development of project schedules using MS Project 2010Acted as a liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships.
• Implementation and maintenance multi systems integration to POS and data warehouse. Includes IT planning, project management, business models, business rules, and supply chain integration.
• Managed outsourced POS Help Desk and equipment depot relationship (Micros-Retail Data Vantage) to ensure all service levels agreements are met consistently chain-wide.
• Gained training on Enterprise Asset Maintenance, introduction to financial in Microsoft Dynamics AX course, trade and logistics.
• Responsible for Workday HR Data Request of field mapping and values between PeopleSoft and Workday
• Identify PeopleSoft queries for re-creation within Workday for continued support of legacy processes.
• Responsible for validation of Position/Job, Compensation, Organizational, and other data elements in Workday Tenants.
• Ability to function between PeopleSoft and Workday reference, query development, and validation.
• Reviewed statistical information to assist management in making actuarial and financial decisions relating to the portfolio.
• Created a process document for Solicitation and fulfillment of Web Based Loan Applications for Small Business Enterprises.
• Conducted Gap Analysis of existing architecture and prepared workflow scenarios, designed new process flows of the proposed trading floor system.
• Assisted Developers with designing, building, testing and debugging workflows based on business and technical requirements.
• Developing User Requirements Specifications (URS, Functional Requirements Specifications (FRS), Role Based Access Control (RBAC) and Business Owned Application Manual (BOA).
• Exposed to and worked with Subject Matter Experts in Fixed Income Annuities, Equities, Swaps, Finance, Trading Cycle, Portfolio Analysis & Management, Asset Management, Bonds and Bond Trading Cycle, Pricing, Derivatives which includes Procure to pay and Solicitations .
• Extensively working experience on the full life cycle implementation of Procure to Pay cycle (P2P) and Order to Cash cycle (O2C).
• Extensively interviewed traders and front office support to understand the trade booking of equity derivative in Fidessa and TOMS (Bloomberg). Documented and analyzed Converts, Structured products and Listed options trade booking model with front office.
• Collaborated with developers and SMEs on the creation of Common Information Model (CIM) and configuration of data model centralization to define dataflow of Enterprise Service Bus (ESB) for enterprise-specific metadata, Whereas Invoices, purchase Requisition and Purchase agreements are important to reach.
• Ability to do gap analysis, blue prints, defined business requirements, analyzed alternatives, developed high level conceptual designs, training and training material for Dynamics AX.
• Involved in providing online training and assistant to members in Foreign Payment, SWIFT, Nostro Reconciliations, Fund Reconciliations, SWIFT Messaging and Project Management.
• Developed SQL queries, databases and SSIS packages for data warehousing and robust investments analysis
• Extensively working experience on the full life cycle implementation of Procure to Pay cycle (P2P) and Order to Cash cycle (O2C).
• Analyzed the existing reports of the reporting system in the database. Checked the consistency .of the data after ETL process using SQL queries.
• Perform Data Validation, Data Integration and Backend/DB testing using SQL Queries manually.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and Business Process using MS Visio.

Environment : HP Service Manager, HP Quality Center, Informatica Power Center 9x, Dynamics AX 2009, Java, Adobe, CAD, Lotus Notes, JIRA,CRM, workday, Adobe SiteCatalyst, google analytics, Microsoft office suite, Visio, Test Link, Message Point.

Confidential, Fargo, ND

Sr. Business system Analyst

• Analyzed the current software used to manage health claims.
• Worked hand in hand with the Project Manager to ensure project timelines & deliverables using MS Project.
• Gathered needs of the end users through meetings, informal workshops and JAD/JAR sessions. Helped to bridge the gap between the IT department and the end users.
• Responsible for business analysis, requirement specifications, risk analysis, project planning and identifying the resources and implementation of the project.
• Worked on Information and Access Management IAM requirements
• Performed Gap analysis pertaining to HIPAA 4010 -  5010 conversion to accommodate the ICD-10-CM and ICD-10-PCS code sets.
• Worked closely with Business Users in improving their business processes using SFDC.
• Developed test scripts and coordinated testing groups for Workday Mobile applications to explore the expansion capabilities of manager self-service.
• Create Product Business Specifications to support product features and related business processes: administration rules, actuarial calculations, illustrations, annual statements, reserves, accounting, internal and external reporting, compliance and interfaces to auxiliary support systems.
• Learned and developed skills necessary in completing POS software modifications, updates and changes without adding additional costs to the company by outsourcing to the POS vendor.
• Gathered and prioritized requirements, developed business scenarios to check how the system would work with the roles and processes of the departments, and developed acceptance criteria.
• Enhanced the RBAM access control model to implement various processes to help prevent user get unwanted access in the organization.
• Developed a project plan RUP methodology using Microsoft Project laying out the steps toward the application building.
• Developed Use cases, use case models, Activity models, sequence diagrams and other UMLs to better understand the functioning and desirability of the application.
• Assisted with building the EDI 837, 835, 270/271, 276/277, 278, 820 and 834 transactions processing flow from the Trading Partners to the translator.
• Code correction for Dynamics AX 2009 to 2012 conversion
• Received technical & functional training for Dynamics AX 2012
• Created the User Interface manual for the web users based on the GUI functionality and the user accessibility decided by the business and the stakeholders, while being adhered to the compliance.
• Communicated with business, technology leadership for overall project/program office milestones.
• Analyzed requirements and formulated a Test Plan for testing the functionality, navigation testing of the application.
• Understand rules and regulations of HIPAA as imposed during Electronic Data Interchange (EDI).
• Prepared documents to conduct professional meetings for the client and team members.
• Participated in enhancement meetings to make the product more effective in real time. Worked with developers and QA Analyst to clarify the SRS.

Environment: MS Project, SQL, FACETS, Rational Unified Process (RUP),Agile, Rational Requisite Pro, IAM, Rational Rose, workday, Microsoft Visio, Windows 2000/XP, MS Visio, Business Objects.

Confidential, NYC, NY

Business Analyst

• Built relationship with Product owner and other stake holders to facilitate team's interaction and coached them in creation and maintenance of product backlog on this new Instant Answer insurance product to improve rate adequacy. 
• Actively involved in Access and Information Management IAM.
• Experienced with the Loan IQ development/UAT/Production environments for the Loan IQ (Complex Loans) implementation and managed change software and version control as well as ensuring accurate system
• Analyze product information using actuarial design documents, contracts, business processes, sales illustrations, annual statements, etc.
• Validate product requirements against Illustrations data entry and actuarial calculation modules used by Vantage WMA.
• Facilitated sprint planning, review, retrospective and daily scrum meetings, documented acceptance criteria, definition of done.  
• Developed new process data flows and the new to-be architecture, performed gap analysis. 
• Responsible for producing business requirements, functional requirements, non-functional requirements, business rules, researching enterprise wide collaboration and secured repository solutions. 
• Worked with SMEs and Developers to develop and design the GUI of the system.
• Businesses process optimization to address
• Maintenance of Bank Accounts, bank fees and identify cost savings
• Tracking of cash, debit, interest schedules & foreign exchange transactions
• Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding. 
• Performed system integration, UAT, functional, accessibility, regression, stress/performance and security testing for CRM Business Management Solution.
• Conducts design assignments with CAD Systems and equipment
• Facilitated JAD sessions and created reports for budgeting finance and project Management. 
• Presented the process improvement recommendations to executives, received appreciation, and implemented the optimized service process flows. 
• Analyzed the sources and targets, transforming the data, mapping the data and populating the data into targets by using Informatica Designer, Workflow Manager and Workflow Monitor. 

Environment:  MS Project,CRM, MS office, .net, Visio, SOA, SQL, IAM, loan IQ Modules, ebservers, Axure, XML,CAD, Irise and Oracle

Confidential

Jr. Business Analyst

• Solid knowledge in Portfolio Management, Risk Management, Equity, Fixed Income Securities, Analysis and Data Testing of Financial Statement.
• Developed the Business Process Flows to support the products and services selected
• Strong hands on ability to use SQL to extract data from database, data analysis and data reconciliation.
• Work under Agile methodology. Interacted with business heads to finalize the Business Requirements for the application. Performed the requirement Ad-Hoc Analysis and documented the requirements.
• Processing of information related to Fixed Income business and involves Risk management, Profit and Loss (P&L), Compliance, Reporting trade execution.
• Established a Business Analysis methodology around the Rational Unified Process.
• Developed current and future Business Process Flows, and created BRD and FSD with Visio and Word.
• Helped develop Use Cases, project plans and manage scope.
• Coordinated in developing Test Plan, Test Case and participated in QA testing.
• Conducted interviews with various business users (Financial Advisors, Risk Management Group.) to collect high level requirements and business process information using MS Visio and Word.

Environment: Windows XP, MS SQL, Load Runner, MS Visio, Java, MS Office.

Confidential

Jr. Business Analyst

• Defined the structure of the Business Requirement to meet the project bottom-line.
• Detailed analysis of the business and users requirements by doing various information gathering techniques.
• Validated and documented various needs of the projects by coordinating with higher management and project manager.
• Involved in Analysis of gathered requirements data, verification of requirements and creation of business requirement specifications (BRS) . Extensive Knowledge of Loan IQ Data Model.
• Created various artifacts of the requirements like use case, activity diagram using MS Visio.
• Felicitated progress meeting to keep the stakeholders updated with the progress of the product.
• Assisted in creation of the test plan and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Created requirements traceability matrix by mapping test scenarios & cases to the business requirements.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), loan IQ Modules, RUP, UML, SQL, SWOT analysis, GAP Analysis