Business Analyst Resume Ridge, NJ - Hire IT People

SUMMARY:

Business analyst with over 3 years of diverse IT experience in the healthcare industry
Experienced in successfully gathering, analyzing, and creating high - level business requirements for small and large-scale cloud integration, database migration, mobile testing, and mainframe system projects
Knowledgeable within both the waterfall and agile software development methodologies
Passionate about continuously learning and implementing new technologies in the cloud, mobile, and big data realm such as Amazon Web Services, Salesforce, Android, iOS, and Tableau
Excellent written and verbal skills ranging from compilation of analytical product documentation to facilitation of dynamic in-person and remote meetings
Highly motivated and well-organized IT professional with a robust ability to work under pressure while exceeding customer expectations and delivering effective solutions
Team leader and team player with a focus on agile collaboration and delivery of critical milestones

TECHNICAL SKILLS:

Programming Languages: C++, Java, HTML, SQL, AngularJS, Python, Visual Basic

Frontend Design: Axure RP Pro 7, Adobe Photoshop, Balsamiq Mockups

Cloud Architecture: Amazon Web Services (AWS), Salesforce administration, Oracle VM VirtualBox

Project Management: CA PPM, CA Agile Central, Microsoft Project, Microsoft SharePoint

Business Analysis: Requirements and Solution Analysis (RSA), Microsoft Visio

Quality Management: Lean Six Sigma (DMAIC), HP ALM Explorer 11, end-to-end test management

Software Development Processes: Agile Scrum, Waterfall, Kanban

Operating Systems: Windows 7, Windows 10, Linux, Ubuntu, macOS Sierra, Android, iOS

PROFESSIONAL EXPERIENCE:

Confidential, Ridge, NJ

Business Analyst

Responsibilities:

Designed a Solution Specification Document (SSD) for a critical password expiration project under UnitedHealth Group’s core mainframe claims system that impacted millions of customers nationwide
Conducted requirement gathering sessions and joint application design sessions (JAD) which resulted in the formation of the Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) for a claims processing project
Provided design analysis support for various ICD-10 healthcare reform projects
Documented multiple additions to the medical claim engine’s COBOL DB2 mainframe screens as a result of project changes
Worked directly with the business and IT development team to design a Salesforce implementation of a medical provider application that is available on the Salesforce AppExchange as “Optum Intelligent Network Relationships”
Translated business requirements into user stories, features, and acceptance criteria using CA Agile Central
Facilitated and helped create an implementation design flow for the Optum Cloud Product Implementations Team
Designed front-end user interfaces with Axure RP Pro 7 and led a team of designers for a provider search application that was presented to Optum C-level executives as part of a 6-month product development challenge
Led a group of designers and developers on a project to re-design an organizational SharePoint site for senior leadership
Gathered business requirements and analyzed product specifications for the acquisition of business intelligence tools such as Tableau and IBM Cognos for a talent acquisition database project
Created a Requirement Traceability Matrix (RTM) for a talent acquisition database project by working with the Business Intelligence (BI) team
Conducted extensive mobile device testing for a core Explanation of Benefits (EOB) application resulting in more than 50% reduced defects and higher user acceptance
Governed the overarching status of quality for various applications on a large project through facilitated meetings and documentation with development team leaders
Helped design a quality end-to-end testing strategy process for an intuitive user-friendly health benefits web application leading to defect reduction, user acceptance, and customer satisfaction for all of Optum’s customers
Conducted in-depth financial analysis, resource management, and project analysis for 3 projects with a total valuation of approximately $9 million through extensive use of the CA PPM application, resulting in overall streamlined project management for each respective project manager and business owner
Managed resource allocations for over 50 resources on different agile scrum teams leading to efficient cost savings through hours charged per resource
Oversaw project initiation through monitoring and controlling for an ongoing, large-scale $6 million medical provider contracts database migration project resulting in fulfillment of business requirements
Served as the key primary liaison between business and IT teams during project initiation and throughout project plannin

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Business Analyst Resume

Ridge, NJ

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