We provide IT Staff Augmentation Services!

Senior System Analyst  Resume

SUMMARY:

  • Solution manager / senior system analyst for user acceptance test (UAT), release management, Incident and problem management of IT applications.
  • Part of Avanade application factory ( Confidential ) with specialization in, application packaging, remediation, problem management, application deployment, application virtualization, responsible for multiple project execution with in the factory.
  • 14+ years of total experience in IT Service Management and UAT.

TECHNICAL SKILLS:Packaging: Admin studio, Orca, Wise Package Studio, Discovery Tool, Citrix XenApp.

Virtualization: Microsoft App - V, Install shield virtualization, Microsoft virtual PC, Oracle virtual Box.

Deployment tools: Microsoft SCCM, Enterprise Management System (EMS).

Remediation: ACT, Confidential AOK, Confidential .

Script: WISE, VB.

Operating system: Windows XP, Windows 7/8/10.

Other tools: Picture taker, ProcMon, InstallRite, Dependency walker.

PROFESSIONAL EXPERIENCE:

Confidential

Senior system analyst

Confidential

System analyst

Confidential

System analyst

Confidential

Associate system Analyst

Responsibilities:

  • Overall customer/team coordination for technical, QA, and responsible for project deliverables.
  • Technical discussions with customer/SOW/team mobilization
  • Project/program planning & management, tracking and update to higher management.
  • Source validation, remediation & compatibility assessment of applications with Confidential & Confidential .
  • Quality assurance and validation.
  • Workflow management of application from discovery phase to end user testing.
  • Strong expertise of packaging life cycle, inclusive of rationalization, remediation, packaging, App-V, QA, user acceptance test (UAT) and deployment.
  • Operation management/Incident management.

Confidential

Solution manager / senior system analyst

Worked for clients: QBE, Vale, CVS, Electrabel, MCS, TeliaSonera

Responsibilities:

  • End to end project delivery and operations Management.
  • Requirement gathering/ architecture discussions and SOW.
  • Project planning/execution/tracking and management.
  • Team identification/augmentation/ reskill/ training and ramp-up.
  • Best practices, quality process and scrum for agile as well as traditional waterfall projects.
  • Compatibility assessment, problem management, packaging, change management, QA, validation, end user testing (UAT), deployment, and documentation.
  • Analyzing, installs and configuration of applications; troubleshooting network problems, providing virtualization solutions to the conventional packaging environment

Confidential

System Analyst

Responsibilities:

  • Application packaging and QA for various ADC application across multiple windows operating systems
  • Compatibility assessment of applications.
  • QA & end user acceptance (UAT) testing.
  • Change/release management and documentation.
  • Built companywide automation tools & process to help optimize the application test process.
  • Skills - WIN XP, Citrix, SCCM, WSUS.

Confidential

Systems analyst

Responsibilities:

  • Application packaging and QA for various Lehman application across multiple windows operating systems.
  • Continuous source validation/packaging/QA and upgrades.
  • Deployment & technical support of packaged Apps
  • Change/release management and documentation.
  • Skills - Win 20003, WIN XP, Citrix, EMS.

Confidential

Trainee/Software Engineer

Responsibilities:

  • Application packaging and QA for various in house Digital WIN XP applications.
  • Source validation and documentation.
  • Technical support L2/L3.

Hire Now