SUMMARY:

• Having 10 years of cumulative work experience in the spheres of Business analysis, Requirements elicitation, analyzes data trends, identifies root causes and develops work products in Agile (SCRUM) and Waterfall SDLC methodologies.
• Experience in the planning, execution and delivery of moderately complex to complex business projects.
• Strong experience with Project management methodology and working knowledge of technical software delivery life cycle.
• Experience in Release management and define the Project Roadmap, Velocity planning and Leadership reports.
• Experience in DevOps, Continuous Integration & Continuous Development work environments.
• Experience in managing SCRUM (XP, TDD, and BDD) and KANBAN with continuous developments.
• Proactive in identifying potential new business opportunities, working to develop excellent responses to RFPs among the competitors, establishing the contract, building the organization and managing to a successful delivery.
• Extensive experience in conduct &facilitate requirements workshop, JAD and brainstorming sessions.
• Experience in SDLC approaches like Waterfall & Agile (SCRUM) for Product development and Software development & enhancement projects.
• Extensive experience in defining project scope, project initiation, implementing planning and strategy and closure as a Scrum Master.
• Extensive experience to manage the project and track the progress by using the Tools like JIRA and RTC.
• Extensive experience in RISK Management by using Impact Probability grid and define the mitigation strategy.
• Hands on experience for the creation of Requirements Package like SRS (System Requirement Specification) which includes the BRD (Business requirement document) and SSD (Supplementary specific documents).
• Experience on Document Analysis & Observation techniques to identify the AS - IS process and define the To-Be process with the help of BPMN tools like ARIS and Visio for L0-L3 Level of Process Diagram.
• Experience on BAPM activities which includes define the Deliverables and Activities and creation of BA plan to integrate with Project Plan.
• Have Experience in end to end ERP implementation & Support of various Modules like AR-Sales, AP & Finance, Billing & Services, HRMS & Payroll and CRM on Client locations.
• Expertise on end to end Data Archiving (ETL) from Informatica ILM tool for Retirement applications.
• Have Performed V-Model of Testing. Worked in creating Test plans, Test case scenarios and reviewing them for quality assurance. Experience in various testing strategies like Functional, System and User Acceptance Testing (UAT) and manual testing of UI and Web Applications. Defects lifecycle and interacting with development teams in fixing errors.
• Have Experienced in User Manual and Use Case preparation.
• Excellent Analytical Thinking and Problem solving underlying competency.
• Excellent verbal and written communication skills, including active listening skills.

TECHNICAL SKILLS:

Tools: RTC 5.0.2, JIRA 7.2.6, JIRA Confluence, Dataplane reports, ARIS 2.3, MS Visio 2.0, Igrafx 2013, Remedy, Tortoise SVN, Microsoft SQL Server.

Methodologies: SDLC Waterfall & Agile (SCRUM, XP, KANBAN and BDD, TDD)

PROFESSIONAL EXPERIENCE:

Confidential,California

Project Manager

Responsibilities:

• Release coordinator for corporate efforts and define/identify the scope of works
• Create the Project reports to forecast the future work, team velocity and time taken by each process
• Define the definition of done and work with PM on resource management
• Coordinate with APO, Business SME’s and Implementation team.
• Conduct the SCRUM ceremonies like Daily standup, Sprint Planning, Backlog grooming Sprint Review/Retrospective.
• Participate/Conduct SCRUM of SCRUMs
• Support and managing projects work in DevOps, CI & CD environments.
• Manage the production issues and adhoc request by leadership team.
• Resolve Impediments, conflicts and shields the team.
• Participate proactively in developing and maintaining standards, tools and best practices.
• Track, monitor and communicate team metrics and progress.
• Walkthrough on Burn down chart and Risk management chart.
• Deflect team distractions, remove execution impediments and escalate issues appropriately.
• Ensure transparency within and outside of team.

Confidential,California

Project Manager/Scrum Master

• Create the KANBAN and SCRUM board for projects
• Coordinate with APO, Business SME’s and Implementation team.
• Conduct the SCRUM ceremonies like Daily standup, Sprint Planning, Backlog groomingSprint Review/Retrospective.
• Coordinate with PO and define the project roadmap, and strategies to integrate with other teams.
• Resolve Impediments, conflicts and shields the team.
• Participate proactively in developing and maintaining standards, tools and best practices.
• Track, monitor and communicate team metrics and progress.
• Walkthrough on Burn down chart and Risk management chart.
• Deflect team distractions, remove execution impediments and escalate issues appropriately.
• Ensure transparency within and outside of team.

Confidential, TX

Project Manager/SCRUM Master

• Gathers information, analyzes data trends, identifies root causes and develops work products.
• Defines low to medium risk project plans and align to project deliverables. Use Impact grid to define and track the progress to mitigate it.
• Monitors project execution to deliver incremental business value.
• Work with PM to manages budget on the low to medium range of projects and identify the resources.
• Uses tools and techniques that may include process engineering and software delivery methods to increase overall project success
• Coordinate with APO, Business SME’s and Implementation team.
• Sprint Planning, Daily SCRUM call, Release planning, Scope identification and creation.
• Conduct Product Backlog grooming sessions, creation of Sprint and release timelines.
• Resolve Impediments, conflicts and shields the team.
• Creation and allocation of Tasks to the team members and get the update during SCRUM call.
• Conduct Retrospective sessions, Defect management and talk about the dependencies and issues.
• Walkthrough on Burn down chart and Risk management chart.
• Participate in Scrum sync meetings and escalate the issues accordingly if required.
• Make team focused to achieve their project goal.
• Understands Project critical path activities and proactively manages those to projects benefits.

Confidential, TX

SCRUM Master - Digital

• Conduct SCRUM ceremonies and Stakeholder analysis.
• Facilitates development of project plans related to schedule, budget, scope and resources.
• Defines low to medium risk project plans and align to project deliverables.
• Monitors project execution to deliver incremental business value.
• Understands project critical path activities and proactively manages those to project benefits.
• Coordinate with APO, Business SME’s and Implementation team.
• Sprint Planning, Daily SCRUM call, Release planning, Scope identification and creation.
• Conduct Product Backlog grooming sessions, creation of Sprint and release timelines.
• Resolve Impediments, conflicts and shields the team.
• Creation and allocation of Tasks to the team members and get the update during SCRUM call.
• Conduct Retrospective sessions, Defect management and talk about the dependencies and issues.
• Walkthrough on Burn down chart and Risk management chart.
• Participate in Scrum sync meetings and escalate the issues accordingly if required.
• Make team focused to achieve their project goal.

Confidential, TX

SCRUM Master - Member Experience Enhancement

• Coordinate with APO, Business SME’s and Implementation team.
• Sprint Planning, Daily SCRUM call, Release planning, Scope identification and creation.
• Conduct Product Backlog grooming sessions, creation of Sprint and release timelines.
• Gathers information, analyzes data trends, identifies root causes and develops work products.
• Defines low to medium risk project plans and align to project deliverables.
• Monitors project execution to deliver incremental business value.
• Resolve Impediments, conflicts and shields the team.
• Creation and allocation of Tasks to the team members and get the update during SCRUM call.
• Conduct Retrospective sessions, Defect management and talk about the dependencies and issues.
• Walkthrough on Burn down chart and Risk management chart.
• Participate in Scrum sync meetings and escalate the issues accordingly if required.
• Make team focused to achieve their project goal.

Confidential, TX

Scrum Master/Functional Analyst

• Sprint Planning, Daily SCRUM call, Release planning, Scope identification and creation.
• Conduct Product Backlog grooming sessions, creation of Sprint and release timelines.
• Conduct Requirement workshops, Brainstorming and JAD sessions to elicit the requirements and analysis from business users.
• Creation of User Stories and Acceptance criteria in RTC tool.
• Gathers information, analyzes data trends, identifies root causes and develops work products.
• Defines low to medium risk project plans and align to project deliverables.
• Monitors project execution to deliver incremental business value.
• Obtain the Sign-off on functional design documents based on the business stakeholder requirements.
• Requirement Prioritization and Iteration planning.
• Organize daily standup calls and Retrospective session after Iteration.
• Coordinate with Implementation stakeholders and give walkthrough on User Stories.
• Requirement Traceability and maintained Business Artifacts.
• Conduct Walkthrough sessions with offshore team and provide clarifications on queries.

Confidential,NJ

Senior Business Analyst

Responsibilities:

• Conduct Requirement workshops and understand the stakeholders concerned and document the elicitation result.
• Creation of Requirement package for TP application enhancement like FRD and business process diagrams.
• Obtain the Sign-off on documentation from Business stakeholders.
• Coordinate with Implementation stakeholders and given walkthrough on documentations.
• Creation of User manual and user training on new enhancement
• Participate on UAT phase and provide clarifications on queries.

Confidential

Senior Business Analyst

Responsibilities:

• Responsible for given the walkthrough to business users and sponsor on Organizational Process Assets based on Waterfall methodology.
• Complete ownership of the end to end requirements management activities culminating with documented and duly signed off solution recommendations for subsequent system.
• Responsible to Integrate the BA Deliverables with Project plan activities.
• Prioritize and organize the requirements which capture during Requirement analysis workshops.
• Define the Requirement structure and upload the documents for Re-use during project activities.
• Coordinate with Business and Implementation stakeholders on Project phase activities.
• Responsible to deliver the Requirement document such as Scope of work which includes the implementation and solution scope.
• End user training and deliver the User manual on constructed solution.
• Define the Activity list and share the plan with Implementation stakeholders to implement.
• Coordinate with Implementation stakeholders during Extract and Load process from ILM tool and share the status with all stakeholders.
• Coordinate with Data verification specialist during project phase activity and share the status on progress with all stakeholders.
• End user support during UAT phase activity, and obtain the Sign-off on all deliverables and project phase activities.
• End to End Implementation of Data Archiving for Retirement Applications in 3 different projects with on- time delivery.
• Client Appreciations on deliverables.
• Project stakeholder’s appreciation on delivery and client management.

Confidential

Business Analyst

Responsibilities:

• Conduct workshops with SMEs to evaluate existing processes, investigate gaps, and brainstorm on the new process recommendations.
• Complete ownership of the end to end requirements management activities culminating with documented and duly signed off solution recommendations for subsequent system design and development
• Took Complete Ownership for requirement documentation for Case module being developed for Athena
• Documented the requirement in the form of Functional specification and wrote Use cases depicting scenarios.
• Created process flow diagrams for the end to end business process
• Co-ordinated with the Technical Team to understand technical feasibility of implementing business scenarios.
• Reviewed Use Cases written by peers and provided review comments.
• Worked with the Usability experts to translate the Use cases into screen mockups to be presented to client.

Confidential

Business Analyst

Responsibilities:

• Designing the Business Model for RMS Systems.
• To perform duties of SPOC and coordinating communication and efforts between business users and development team for preparation of HLD & LLD design documents.
• Defined the scope for External & Internal system to interact each other.
• Documenting business requirements, functional specification, and program specifications to be used for implementation and use cases preparation.
• Training and knowledge transfer of all domain/functional aspects of the product with the aid of presentations and documentations.
• Designing the UI screens for various modules in system.
• Liaison with the Development Team to assist in the system design and development efforts
• Requirement gathering with the help of Video Conferencing.
• Complete ownership of the end to end requirements management activities culminating with documented and duly signed off solution recommendations for subsequent system design and development
• Interfacing with the development and testing teams to transfer the process understanding and proposed system requirements
• UAT, Overall responsibility for conducting functional testing as per the test cases prepared
• Project Management to guide the technical team to design and develop the proposed solution and deliver the same as per agreed timelines

Confidential

Package Solution Consultant

Responsibilities:

• Conduct workshops with SMEs and the User Spocs to evaluate existing processes, investigate gaps, and brainstorm on the new process recommendations
• Complete ownership of the end to end requirements management activities culminating with documented and duly signed off solution recommendations for subsequent system design and development
• Maintain customer MDM for retail and commercial domain and provide supports on their queries.
• Created use case specifications for system development and test cases and test plans for system testing
• Interfacing with the development and testing teams to transfer the process understanding and proposed system requirements
• UAT, Overall responsibility for conducting functional testing as per the test cases prepared
• Act as Ambassador Users for Clients.
• End Users Trainings.
• Comprehensive Master Data management with categories and Product groups for Make wise components specification and price details, for consumption by fully automated Sales Offer Generation process.
• Project Management to guide the technical team to design and develop the proposed solution and deliver the same as per agreed timelines
• Liaison with the Development Team to assist in the system design and development efforts
• Client Award and Appreciations
• On-Time delivery
• End to end Implementation of 4 different modules

Confidential

Assistant Manager

Responsibilities:

• Determining the overall scope of the project and assisting in formulating the solutions approach to the project based on agile methodology.
• Study of the existing systems to determine the AS IS process implementation and to recommend enhancements to accommodate them TO BE scenarios.
• Determining Integration points for the ERP Modules with the legacy systems
• Creation of the Test Cases and System Test Plans
• Participating with the Technical Team to assist in detailed technical design and database mapping
• Prepared MDCF and UAT for data migration.
• Gathered requirements of the work flow of all departments by conducting requirement gathering sessions and JAD sessions.
• Involved in formal review meetings with Management and Ramco developers to report, demonstrate, prioritize and suggest resolution of issues discovered during testing the requirements.