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Senior Business Analyst Resume

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Nashville, TN

SUMMARY:

  • Over eight years of experience as working in technology environment working with stakeholders to provide solutions. Salesforce Developer, Salesforce Administrator, Microsoft Technology Associate, Microsoft Certified Professional certifications.
  • Extensive experience working across disparate data sources to synthesize data for project and organizational goals. As part of a close team, providing weekly progress reports and being autonomous to self - direct individual efforts.
  • Salesforce.com Developer
  • R and Python Language
  • Salesforce.com Administration
  • Advance MS Access, MS Excel VBA, formulas, pivot tables, macros and conditional statements.
  • Apex, Visualforce, HTML and CSS
  • Creation of Dashboards and Visualizations with Tableau
  • SQL in a MS SQL Server, Postgres, and MySQL Environment

TECHNICAL SKILLS:

  • MS Word
  • MS Excel
  • MS Access
  • MS PowerPoint
  • MS Outlook
  • SQL
  • MySQL
  • Postgres
  • Innovative Transportation Management Software
  • VBA
  • R Language
  • Tableau and Python
  • Apex
  • CSS
  • HTML
  • Visualforce
  • SOQL
  • SOSL

PROFESSIONAL EXPERIENCE:

Confidential,Nashville,TN

Salesforce Developer

Responsibilities:
  • Supply technical support and programming services to Salesforce instance with 350 users in support of revenues over 1.7 billion dollars.
  • Customize Visualforce page layouts, custom controllers and controller extensions using Apex.
  • Creation and maintenance of Process Builder and Flows for the instance, and declarative methods to support user base.
  • Creation of Apex Triggers, Visualforce email templates, SOSL and SOQL.
  • Work with stakeholders to develop user case stories.

Confidential,Brentwood, TN

Senior Business Analyst

Responsibilities:
  • Provides senior management Sales Analytics for individual, group, Agency and other cohorts measurements, KPIs, and research based on performance.
  • Design and implement portfolio of reports for divisional contracting types to measure and track experience across months, lines of business, offices, regions and companies.
  • Work with ODBC connections to automate tasks with Windows Task Scheduler, BAT files, Python and the R Language.
  • Creation of functions in add-ons for MS Excel with Visual Basic for Applications and verification of data integrity.
  • Capture business requirements to allow the streamlining of business reporting processes and development of dashboards.

Confidential,Nashville,TN

Data Analyst

Responsibilities:
  • Designed and implemented daily status reports to largest customers to provide status on assessment progress, using R, ODBC, HTML and R Javascript library.
  • Accomplished the creation of Saleforce.com fields, business rules, record types and dependencies to capture lost opportunity reasons and report to senior management on these opportunities with sales forecasts.
  • Improved demonstrations of product lines by using data to tailor.
  • Provide value add for customer meetings by demonstrating trends in patterns of use by web users and how that correlated to other organizations in their state.

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