Senior Business Analyst Resume
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Nashville, TN
SUMMARY:
- Over eight years of experience as working in technology environment working with stakeholders to provide solutions. Salesforce Developer, Salesforce Administrator, Microsoft Technology Associate, Microsoft Certified Professional certifications.
- Extensive experience working across disparate data sources to synthesize data for project and organizational goals. As part of a close team, providing weekly progress reports and being autonomous to self - direct individual efforts.
- Salesforce.com Developer
- R and Python Language
- Salesforce.com Administration
- Advance MS Access, MS Excel VBA, formulas, pivot tables, macros and conditional statements.
- Apex, Visualforce, HTML and CSS
- Creation of Dashboards and Visualizations with Tableau
- SQL in a MS SQL Server, Postgres, and MySQL Environment
TECHNICAL SKILLS:
- MS Word
- MS Excel
- MS Access
- MS PowerPoint
- MS Outlook
- SQL
- MySQL
- Postgres
- Innovative Transportation Management Software
- VBA
- R Language
- Tableau and Python
- Apex
- CSS
- HTML
- Visualforce
- SOQL
- SOSL
PROFESSIONAL EXPERIENCE:
Confidential,Nashville,TN
Salesforce Developer
Responsibilities:- Supply technical support and programming services to Salesforce instance with 350 users in support of revenues over 1.7 billion dollars.
- Customize Visualforce page layouts, custom controllers and controller extensions using Apex.
- Creation and maintenance of Process Builder and Flows for the instance, and declarative methods to support user base.
- Creation of Apex Triggers, Visualforce email templates, SOSL and SOQL.
- Work with stakeholders to develop user case stories.
Confidential,Brentwood, TN
Senior Business Analyst
Responsibilities:- Provides senior management Sales Analytics for individual, group, Agency and other cohorts measurements, KPIs, and research based on performance.
- Design and implement portfolio of reports for divisional contracting types to measure and track experience across months, lines of business, offices, regions and companies.
- Work with ODBC connections to automate tasks with Windows Task Scheduler, BAT files, Python and the R Language.
- Creation of functions in add-ons for MS Excel with Visual Basic for Applications and verification of data integrity.
- Capture business requirements to allow the streamlining of business reporting processes and development of dashboards.
Confidential,Nashville,TN
Data Analyst
Responsibilities:- Designed and implemented daily status reports to largest customers to provide status on assessment progress, using R, ODBC, HTML and R Javascript library.
- Accomplished the creation of Saleforce.com fields, business rules, record types and dependencies to capture lost opportunity reasons and report to senior management on these opportunities with sales forecasts.
- Improved demonstrations of product lines by using data to tailor.
- Provide value add for customer meetings by demonstrating trends in patterns of use by web users and how that correlated to other organizations in their state.