SUMMARY:

• Business analyst/Project Manager with proven ability to successfully work within full software development lifecycle to identify best business, organization and operational solutions.
• Worked closely with the accountable Delivery leaders in the Business and Technology groups to ensure the assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk
• Demonstrated project management skills to facilitate on - time and cost-efficient project completion.
• Ability to facilitate and engage cross-functional project teams across multiple locations.
• Proven time-management skills to manage and prioritize multiple concurrent projects.
• Effectively communicated and conduct and/or led discussions with the Project Team, Business Partners, and Senior Leadership.
• Ability to develop and present classroom training programs tailored to business needs.
• Business Analysis, Business Architecture, Data Mapping, Data Modeling, Requirements Gathering, Functional Specification Design, Testing (Test Cases), Quality Assurance (QA), Documenting Process Flow, Process Re-Engineering, Process Mapping, Business Contingency/ Business Continuity Planning (BCP), GAP Analysis, SDLC

EXPERTISE AREA:

• Requirements Management
• Business Requirements Document
• Joint Application Development
• User Accepting Test
• Business Process Analysis/Diagramming/Modeling
• Use Case development
• Information Tech. needs assessment

TECHNICAL SKILLS:

• MS Project
• PPM
• TFS
• SQL Server
• Remedy
• Service Now
• SDLC
• Waterfall
• Agile
• ORACLE BI
• Visio
• Microsoft Office Suite
• HPQC
• SharePoint
• Gemini

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Dallas, Texas

Responsibilities:

• Gather requirements for CRM, Front end, Dashboards, Reports and Campaign Management.
• Gathered Business Requirements, User Stories, created Functional Requirements Document (FRD) in TFS, Conducted Sprint planning with development & QA team.
• Worked closely with the accountable Delivery leaders in the Business and Technology groups to ensure the assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk.
• Understand the business capabilities and the requirements and managed multiple projects (AHM-1 and AG).
• Created project plans/project schedules, quality controls, and risk/issue management.
• Demonstrated ownership and accountability for project results, identify issues and resolve them throughout the project lifecycle.
• Update and manage project scope by ensuring changes to scope are documented and approved.
• Create WBS and resource plan to estimate effort required for each tasks and to maintain project Schedule.
• Effectively communicated and conduct and/or led discussions with the Project Team, Business Partners, and Senior Leadership.
• Able to self-direct and proactively execute tasks and escalate when appropriate
• Track and create well-formed reports on project milestones and status reports for Project sponsors and other project stakeholders.
• Partnered with stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget and schedule.

Environment: MS Project, PPM, SharePoint, Service Now, Gemini, TFS, MS Office, Oracle, SQL Server

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Interact with business stakeholders from multiple departments including: Card Finance, Accounting, Third Party Investor Reporting and Capital Market and led meetings and interviews.
• Gather and document business requirements and business process flow, following the existing template and specifying the objects, assumptions, constrains, scope, features, data file load processes, and screen mockups etc.
• Generated requirements for Capital Markets - Fixed Income Investment Management Business, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.
• Responsible for Data Mapping between the source to standard business data input (SBDI) and standard business data input (SBDI) to consolidated asset & liability (CCAL) in the performance group.
• Coordinated data profiling/data mapping with business subject matter experts, data stewards, data architects, ETL developers, and data modelers.
• Worked on data modeling and produced Transaction patterns for the new transactions for data mapping and data definition documentation.
• Conduct Gap Analysis to identify the enhancements of current system and the differences between current and future processes.
• Participated in the testing effort at all the stages of SDLC (Agile model) and executed test cases and documented the test results using Team foundation server.
• Worked in an AGILE delivery model involving multiple scrum teams and daily stand-up meetings
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Designed and developed use cases, activity diagrams, and sequence diagrams using UML. Used Query Analyzer, Execution Plan to optimize SQL Queries
• Data Extraction, Data Compilation, Data Analysis, Data Manipulation and Data Validation using SQL queries in a MS SQL Server 2000 environment
• Coordinate paperwork, transportation and brokerage activities associated with all domestic and international movements.
• Provide security to all servers thru OS hardening, Patch management and Package management. Preparing systems Complaint to CIS.

Environment: Windows 7, UML, soap 4.0,Agile, Basel MS-Project, MS-Office 2013, MS Visio, Team foundation server, SQL Server

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Sr. Business Analyst

Confidential, Chattanooga, Tennessee

Responsibilities:

• Facilitate Fit/Gap, AS-IS, reconciliation workshops with the business owners, external vendors, IT owners and system users. Compile and analyze data and prepared data flow diagrams procured through observation, meetings and discussions.
• Gathered business requirements from the business owners and the end users and prepared BRD, functional requirements and technical specifications.
• Wrote concise & effective user stories with precise and accurate acceptance criteria.
• Worked with development and QA teams to transition business requirements into QA test cases and assist in UAT.
• Used HPQC to maintain the product backlog, sprint backlog, change request and test cases
• Participated in the budget planning and cost benefit analysis process.
• Performed testing on OBIA reporting tools and logged defects in HPALM (HPQC).

Environment: HP ALM (HPQC), Windows 7, SharePoint, BIRT, Cognos, Oracle, MS Visio

Business Analyst

Confidential, Indianapolis, Indiana

Responsibilities:

• Partner with business SME’s and IT teams to develop business case for the project including vision, strategy, execution plan, support model and ROI.
• Manage priorities and conflicts within multi-faceted teams while keeping aligned with project priorities, deliverables, timelines and budgets.
• Ensure timely accurate communication with project staff, management and users throughout the life cycle of the project.
• Support business teams with change management throughout project to mitigate the risk through managed roll-outs, effective and timely communication, and effective stakeholder involvement and managed expectations.
• Developed training for end-users on business and system process changes, supported with documentation.
• Prepared the data flow, process flow and Roadmap using Visio
• Support all aspects of QA including test plans, scripts, performance testing, integration testing, regression testing and user acceptance testing.

Environment: Rational Rose, Requisite Pro, J2EE, SQL Server, Oracle, MS Visio

Business Analyst

Confidential, Indianapolis, Indiana

Responsibilities:

• Designed Test Plans and Test Cases for User Acceptance testing (UAT) with the help of QA teams.
• Utilized Waterfall Methodology to configure and develop process, standards and procedures.
• Maintain thorough and detailed knowledge of hospital revenue cycle including insurance, self-pay, and third party payers
• Interfaced with business users to prepare and update Business Process Requirements for the new release of Healthcare tools.
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Monitored all the HIPAA transactions through the gateway. Used ICD9 for diagnosis and procedure codes.
• Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).

Environment: Rational Clear Quest, Rational Test Manager, J2EE, SQL Server, MS Visio

Business Analyst

Confidential, Fishers, Indiana

Responsibilities:

• Documented the current process, suggested future state process improvement, identified bottlenecks and modeled current and future state processes.
• Reviewed and analyzed the business requirements document to derive the functional specifications document and assisted in the preparation of System Requirement Specifications
• Developed and executed real world lending scenarios based on client’s business requirements to ensure functional/nonfunctional integrity.
• Developed queries using MS Access, SQL, or other tools.
• Validates data to ensure accuracy, quality, and integrity.
• Assists in the design, development, implementation, and maintenance of business solutions.
• Developed use cases using UML based on the needs of business users
• Coordinate implementation of the system hardware and software (e.g. conversion of data to the new system and works with application support personnel to resolve system problems)
• Developed and executed test plans and test scripts for testing and UAT (User Acceptance Testing).

Environment: ASP.NET, SQL Server, Oracle, MS Visio, Sun Solaris, Windows

Business Analyst

Confidential, Houston, TX

Responsibilities:

• Involved in Complete software development lifecycle (SDLC) experience, from business analysis, to Development, testing, and deployment, documenting, maintaining and user training
• Gathered Business Requirements by interacting with end-users (via focus groups), software developers, project managers and SMEs to document “as is” and “to be” scenarios.
• Coordinated with software architects, development leads, database designers and QA engineers to meet project milestones using MS project and MS excel
• Develop and maintain test plans and test scripts and support system testing and system implementation.
• Create SQL scripts to analyze data and execute test scripts including SQL tool experience (TOAD, SQL Developer, etc.).
• Address requests from end-users/customers regarding system issues and ad hoc reports.

Environment: XML, VB.NET, ASP.NET, SQL Server 6.5, Windows