SUMMARY:

• Accomplished Information Technology Professional with demonstrated ability and extensive experience as a Business/Systems Analyst.
• Excellent interpersonal and communication skills.
• Proven ability applying technology to strategic business opportunities.
• Capable of rapidly assimilating and applying new innovative technologies.
• Self directed, detail oriented and dedicated team contributor with excellent analytical, quantitative and problem solving skills.
• Demonstrated expertise in defining business requirements and translating specific requirements into a functional specification using appropriate representations (e.g. use cases, DFD, etc.). Designed websites using wireframe representations
• Proven effective proactive liaison skills with client/business areas. Adept at identifying BI opportunities. BI skills include predictive analytics, neural networks, data mining, dashboards etc.
• Proficient at JAD, training, development of SDLC methodology, CMM/CMMI, software process improvement, software methodologies. Agile and scrum training and experience
• Extensive knowledge of software development, i.e. PMO best practices, change management, scope management, ensuring traceability, issue, risk management and project assessments
• Significant QA experience developing test plans, executing test cases and ensuring adequate coverage. IT governance and compliance, OO methodologies, software package evaluations

TECHNICAL SKILLS:

Skills: Data warehousing, data modeling, data management, ORACLE 10g

MS Office: Project 2010, Excel, PowerPoint, Visio, QA, testing methodologies, HP Quality Center, Infrastructure projects including cloud technology, networks and VDI. Exposure to C, C++, SQL, ETL, PeopleSoft, Windows 7, UML, JIRA, SharePoint 2010, Compuware ChangePoint PPM and PPM CA Clarity tool.

PROFESSIONAL EXPERIENCE:

Confidential, Hauppauge, NY

Business/Process Analyst

Responsibilities:

• conducted process improvement study of the coding department workflow and business processes (ICD - 10/HCC risk adjustment).
• The study identified best practices and potential savings in excess of one million dollars resulting from improved productivity and quality KPIs.

Confidential, Suffolk County, NY

Business Analyst

Responsibilities:

• Perform audits, validation tests and compliance reviews of local financial institutions (banks and credit unions).
• Document reports and identify exceptions to legal and regulatory requirements.

Confidential, Melville, NY

Business/Process Analyst

Responsibilities:

• Supported the change management group in effectively assessingand scheduling change requests from the IS client groups
• Enhanced procedures and documented supporting processes.

Confidential

Business Analyst

Responsibilities:

• Functioned as an effective liaison with the global business and IT areas. Developed business requirements document defining the new lines of business, leveraged Compuware Changepoint PPM software for portfolio reporting.
• Effectively led a remote Q/A team, developed test plans and executed test cases using HP Quality Center.
• Leveraged Sharepoint 2010 to provide effective team collaboration, ensured compliance with SDLC best practices and PMO governance.

Confidential, New York, NY

Business Analyst

Responsibilities:

• supported a global consumer products initiative to deploy a virtual desktop infrastructure (VDI) for 20,000 users.
• Defined requirements, related use cases and test cases. Performed vendor evaluations and validated business case/ROI based on hardware cost savings.
• Excellent client relationship and ensured compliance to the Accenture SDLC.

Confidential, NJ

Project Manager

Responsibilities:

• managed systems integration testing phase of a large Cloud initiative.
• The project objective was to demonstrate elasticity and ROI of IaaS. Provided effective team leadership, planned and executed project using MS - Project 2007 and JIRA for defect management.
• Applied PM best practices, leveraged agile iterative approach and scrum meetings, maintained excellent client relationship and attained project objectives.

Confidential, Piscataway, New Jersey

Project Manager

Responsibilities:

• Assisted in developing the statement of work and project plan for a major data warehouse initiative, identified preliminary requirements and design approaches.
• Provided insightful guidance for the project development.
• Managed QA initiative to test applications in Oracle 10g/Sun Solaris environment.
• Led testing team in remediation of defects, achieved project, business and technical objectives.
• Provided effective leadership of the project team and maintained excellent client relationship.

Confidential, Long Island City, New York

PMO consultant (Process Quality Engineer)

Responsibilities:

• Effectively mentored project teams in the use of application development best practices in the areas of SDLC compliance, process improvement, project planning and tracking, business analysis, requirements management, change management, risk and issue management, QA, etc. Provided guidance in using MS-Project and CA Clarity.
• Participated in enhancing the SDLC guidelines and templates (referenced CMMI as appropriate). Completed project reviews and identified recommendations. Ensured compliance with PMO governance (including SOX) requirements. Initiatives included Peoplesoft and BI projects. Efforts resulted in improved controls of project development efforts.

Confidential, Nashua, New Hampshire

Independent Consultant

Responsibilities:

• Effectively interfaced with multiple business areas (executive, accounting, marketing, compliance, etc.). Optimized BI opportunities from a strategic, marketing and executive perspective.
• Participated in the evaluation of ETL and reporting tools. Assisted in mapping data from source to target documents.
• Developed test plans and related test cases using Quality Center. Assisted in defining security controls and design of web based reporting portal using wireframe prototypes
• The project was successfully completed and achieved the goals of providing improved reporting and BI to the business areas.

Confidential, Commack, New York

Instructor

Responsibilities:

• Managed the design and development of an application for automating the establishment and maintenance of merchant credit card master files.
• The effort was successfully completed and provided the support files containing general account information, financial and statistical information.

Confidential, NY

Business Analyst

Responsibilities:

• Developed the business requirements and assisted in project management activities (MS-Project) for a major Financial Data Warehouse application.
• Identified source data and major processes, defined data quality controls, developed data model, potential dimensions and analytical opportunities.
• The project objective was successfully met by providing the decision support component for the Financial PeopleSoft ERP G/L implementation
• Facilitated development of a Y2K Coordination & Control Center (PMO).
• Ensured effective development of contingency planning and risk management to support business continuity and data center contingency planning during the transition period.

Confidential, New York, New York

Senior Internal Consultant

Responsibilities:

• Effectively supported PMO in areas of metrics, strategic planning and best practices
• Performed reviews and risk assessments of projects and developed recommendations for mitigating identified risks to ensure successful planning and compliance to corporate SDLC requirements. Projects were in the areas of brokerage operations, trading and asset management
• Formulated strategic plan for deploying SEI CMM. The mission of this initiative was to provide more effective planning, management, implementation and assessment of application projects
• Developed comprehensive risk assessment procedure for performing Q/A, assessing the effective utilization of best practices, mitigating risk exposures and evaluating the potential success of projects
• Reengineered SDLC methodologies in data warehousing, client/server and internet environments, addressed ROI approaches and enterprise/application architectural issues. The enhanced SDLC provided effective planning, control and risk management of AD initiatives
• Researched application development approaches using object oriented, UML and RUP