Professional Summary

Master’s in Computer Science with over 11 years of experience and a solid balance of Business Analysis, Systems Analysis, Project Management and Technical Experience ensuring smart business assessment of projects crucial to a departmental success. Possess strong Team Building, Conflict Management and Time Management skills.

Commendable related technical experience in analysis and design of the Industry’s Business Processes like Healthcare, Pharmacy Benefit Management, Mortgage, Banking and software product development industry using established system process design and implementation methodologies, data analysis, data modeling, process mapping, applying Unified Modeling Language (UML), Rational Unified Process, Agile Methodology and implementing performance measures.

Specific Business Expertise

• Expertise in using Agile and Rational Unified Process (RUP) methodology for Healthcare and health care institutions.
• Comfortable with elicitation techniques like interviewing, brainstorming, focus groups, prototyping, questionnaires.
• Created Technical Specification requirements (use cases, interface specifications).
• Improved process efficiency by 33% for monthly accounting close involving various accounting work streams that feed into SL and eventually to GL.
• Worked with cross-functional Accounting Data Warehouse/Sourcing and Servicing, SME’s to gather and review data requirements, worked with development team and DBA to understand Complex code scripts.
• Requirement Analysis, Use Case development, UML Modeling using Rational Rose.
• Tracing requirements through the development process and verifying adherence, Traceability Matrix.
• Conducted JAD sessions and brainstorming sessions.
• Good understanding of Client/Server, web based and object oriented architectures.
• Acted as liaison between Business Engineers, Application Architects, Developers and QA engineers pertaining to software development, testing and release
• Experienced in all phases of SDLC including requirement gathering and analysis, system study, specification, design, testing, implementation, and related documentation like training material, user guides, release notes and end user workflows.
• Experience in conducting data analysis, data quality assessment, Meta data grouping, data mapping, database design (logical and physical), reporting and business intelligence requirements and analysis.
• Supported and worked closely with internal audits, external audits like Ernst&Young and Deloite&Touche.
• Excellent experience in developing test strategies and executing test plans as part of UAT, as well as conducting Root Cause and Impact Analysis.

Business Modeling Tools

Rational Rose, Rational RequisitePro, Microsoft Visio, MS Project, DOORS, IndustryPrint

Testing Tools

Rational Test: Robot, TestManager Mercury: WinRunner, LoadRunner

Reporting Tools

Crystal Reports, Hyperion BRIO

Languages

Java, SQA Basic, TSL, SQL, PL/SQL, ASP, VB

Defect Tracking/ Change Management

Rational ClearQuest, Rational ClearCase, Mercury TestDirector

Operating Systems

MS Windows 95/98/NT/2000/XP, Sun Solaris, Linux/Unix

Web Authoring

PHP, Java/ Javascript,HTML, DHTML, ASP, XML, VBScript, JavaScript, MS FrontPage, Dreamweaver, Flash MX

Databases

Oracle, MS SQL Server, MS Access

Servers (Web & Application)

Microsoft IIS, Apache, IBM WebSphere

Professional Experience

SR. BUSINESS ANALYST, Confidential Mclean VA June 2010 to Present

ADVANTAGE- MISMO Implementation 
Build Rules Engine and Decision Models for all translations from Legacy to MISMO attributes and MISMO to Legacy.

Responsibilities:

• Ensured captured business rules for the new business process reflect the business intent and will result in desired business behavior
• Supervised and performed functions all through the entire Business Process Modeling, Requirements Gathering and Analysis phases of the software Development Process.
• Applied business and application domain knowledge to extract and maintain Business Rules
• Documented Business rules and worked with technical team to convert them into Design specifications and implementation details
• Conducted JAD sessions with IT and business partners.
• Conducted UAT and training for operations team.

Environment: IndustryPrint, DOORS, XML, SOAPUI, ClearQuest, HPQC,

SR. BUSINESS SYSTEM ANALYST, Confidential Herndon, VA, October 2006 to December 2006, May 2007 to December 2007, May 2008 to December 2008, April 2009 to May 2010

Monthly Accounting Close Management January 2010 – May 2010
Liaised between different work streams that post their entries to sub ledger or GL and make sure all applications meet their SLA.

Financial Consolidation March 2009 – December 2009 
Based on proposed changes to FIN 46 (R) by FASB Fannie Mae was required to consolidate unconsolidated variable interest entities by January 1st 2010. Extracted Business rules to come up with CCI flags based consolidation status of loans.

MCTSX replacement October 2008 - December 2008
A Reengineering initiative to replacement to Lotus Notes based application to satisfy business user needs for Contract Management.

External Cash Custody April 2008 – October 2008
An initiative by Fannie Maetoallow external third party document custodians to certify and hold whole loan and reverse mortgage loan documents. Initiative involved analyzing existing CADS applications and document business rules to facilitate third party custodians to certify and hold loan documents.

Credit Loss Management, An enhancement to the existing CLMS (TRAX, DARTS, SERFS, and RAMN) Suite of applications to incorporate the workflow for the liquidated, non-REO portfolio including FHA, VA, 3rd Party Sales, Advances and 2nd Liens.

Getting Current, Whole Loan getting current was an effort to minimize the delay in monthly processing of Loan Accounting with elimination of hindsight. The primary objective of the FIUAT is to assess and mitigate WLCBSL risk with the elimination of hindsight.

Contract Management System Replacement, October 2006 – January 2007
Fanniemae took an initiative to replace its existing Contract Management System with a COTS product by inviting 6 different vendors to demonstrate their contract management products.

As a technical analyst analyzed existing test scenarios provided by individual streams that could be potential FIUAT scenarios and created scenarios to cover the gaps.

Responsibilities:

• Served as a liaison between the Business partners, Stake holders, Application Development Team, Testing team and Support team.
• Worked as a business analyst for performing Loan accounting Team.
• Prepared business requirements for Accrued Interest Receivable/Non-Accrual/Uncollectible Interest, I2S Fair Value adjustments a new cost basis component for HFI to HFS redesignation initiative, HFI pooling and deferred fees, FAS109 Unamortized balance reports.
• Worked on PeopleSoft General Ledger, Financial Reporting System (FRC) and SL System.
• Organized and participated in technical discussions with technical architects and Business team.
• Created usecase diagrams, activity diagrams, sequence diagrams as a part of logical modeling.
• Tracked issues to completion in Rational ClearQuest.
• Environment:Rational ClearCase, Rational Requisite Pro, Rational ClearQuest, Enterprise Architect, MS Word, MS VISIO, Windows XP, Excel, DBVisualizer, WinSQL, Telelogic DOORS

SR. BUSINESS ANALYST, Confidential, Ashburn, VA, January 2009 to April 2009
Brainware Distiller up gradation involved design of the newer version along with gathering business requirements from different clients.

Responsibilities:

• Gathered business requirements, documented functional requirements and interfaced specifications for different clients that integrate Brainware Distiller product with client’s internal systems like SAP, JD Edwards and Oracle.
• Served as a liaison between the Business partners, Stake holders who need technology solution for a business problem and technical team Application Development Team, Testing team and Support team which provide the solution in an AGILE development methodology environment.
• Conducted Gap Analysis and reported findings between AS-IS and TO-BE.
• Created and executed test cases as a part of system testing.

Environment: .Net, C #, Visual Studio, SharePoint, Windows Server 2007, Oracle 9, SAP, JD Edwards, Brainware Distiller Designer, Verifier and Workflow Distiller

SR. ANALYST, Confidential, Herndon, VA, January 2007 to April 2007, January 2008 to April 2008

Sprint-Nextel after merging in late August 2005 initiated an effort to generate a combined financial statement for 2006, which involved analyzing all the individual streams that feed into Qs and Ks.

Responsibilities:

• Analyzed balance sheets from different business groups that feed into Qs and Ks and consolidated findings into a database, which was created from scratch to generate scheduled and ad-hoc reports.
• Conducted Data Analysis by exploring existing artifacts and user manuals to identify source systems, databases and selection criterion to be used.
• Created As-Is Model and did complete GAP analysis to identify parameters for incorporating combined financial statements.
• Performed critical path analysis by linking business processes to organizational objectives, there by determining Critical path for success.

Environment: MS Word, MS VISIO, Windows XP, Excel, Ms-Access

BUSINESS SYSTEMS ANALYST, Confidential, Horsham, PA, February 2006 to September 2006

LendScape, a Loan processing system which performs Loan processing, underwriting and closing. As a member of SEPG, Software Engineering Process Group and as a Business System Analyst I was involved in preparing business requirements, functional requirements, Interface specifications for LendScape, an Enterprise wide application consisting Loan Processing and underwriting modules of the LendScape business system.

Responsibilities:

• Served as a liaison between the Business partners, Stake holders, Application Development Team, Testing team and Support team.
• Followed RUP and UML methodology for system design, development and testing purposes.
• Conducted informal sessions to propose an architectural solution such that the application meets the business requirements.
• Worked closely with the IT team and end users to identify process improvements and efficiency opportunities and subsequently to recommend and assist in the design and integration of process solutions.
• Assisted business support partners by identifying, tracking and resolving system production issues.
• Developed year-end financial reports using Hyperion BRIO.

Environment:Rational ClearCase, Rational ClearQuest, Telelogic Doors, MS Word, MS VISIO, Hyperion BRIO, Sybase, MS SQL Server, DB2,IBM OS/390, UNIX, Windows XP, Excel

BUSINESS SYSTEMS ANALYST, Confidential, Franklin Lakes, NJ, December 2004 to January 2006

Medco is a leading pharmacy benefit manager (PBM) with the nation\'s largest mail order pharmacy operations. Medco assists its customers to moderate the cost and enhance insuranceplans provided to members nationwide.

Speed-to-Market team coordinates common deployment tasks and migration activities associated with Medco’s Speed to Market platforms. As a result, Medco Health will deliver an improved client experience associated with the installation and maintenance of clients’ benefits and realize savings in the form of reduced development

Total Health Advisor is one of the products from the Data Semantics and Analytics group where in it provides clients with an opportunity model to estimate physician costs and opportunity to save for its members

As a Business Systems Analyst I am involved in leading the functional requirement, business requirement teams for multiple projects managed both onshore team and offshore teams

Responsibilities:

• Understand the marketing policies and guidelines to better advertise the product under development to the various existing clients and attract new clients.
• Adhered to the guidelines laid out by the Rational Unified Process (RUP) of development through the entire Software Development Life Cycle
• Supervised and performed all listed functions through the entire Business Modeling, Requirements Gathering and Analysis phases of the Rational Development Process
• Instrumental in creating UML diagrams with Rational Rose crucial to the development phase of the project
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document
• Documented and managed all requirements with Rational RequisitePro – a requirements management tool, in conjunction with Rational Administrator serving as the Organization tool.
• Formulated Change controls in the existing system to implement the new business functionality into the existing system.
• Conducted JAD sessions and Walkthroughs with the account management teams.
• Involved in Brainstorming sessions with account management team and Finance teams
• Played an important role in administering Cash Flow Management
• Employed Rational ClearQuest for effective Change Management (Requirements Creep) and Bug Tracking during the testing lifecycle.
• Active part in the development of a detailed Business Plan for Deployment of the modified solution.

Environment:Rational Enterprise Suite (RequisitePro, Rose, Administrator, ClearQuest), MS Office, HTML, SQL, PL/SQL, WAS 5.0 Windows XP, UNIX, BroadVision, Rational ClearCase, OS/390, DB2, Tera data, Crystal Reports

BUSINESS SYSTEMS ANALYST, Confidential, Norfolk, VA, November 2003 to November 2004

Bank of America Securities Management System, a credit card securitization application, is used for supporting the securitization of Bank of America credit cards receivables.Bank of America Securities Management Systemdeals with processing of receivables data and securities issuance. Credit card receivables are processed on different credit card processor systems viz., FDR/ TSYS.

As a Business Systems Analyst I was involved in requirement gathering, Analysis and Design Phase for a replacement system for existing securitization module and provide business requirements for theasset based sales and securitization adhering to Payment Card Industry (PCI) Data Security Compliance.

Responsibilities:

• Implemented a structured system development methodology with emphasis on Rational Unified Process as well as Information Engineering
• Assisted in the establishment of standards and guidelines for business process modeling and requirements specifications with an emphasis on the Rational Unified Process, using Rationals RequisitePro.
• Modeled the solution architecture by gathering business requirements from 3rd party vendors (FDR, TSYS) and internal business users and created functional requirements, schedule, quality control process and content management strategy.
• Led and mentored the effort to develop quality assurance artifacts with an emphasis on the Rational Suite of tools including: Quality Assurance Plan, Product Acceptance Plan and Test Plan.

Environment:Windows NT, Solaris, J2EE, IBM WebSphere, RS 6000, Oracle 9i, MS Project, Rational Rose, Clear Case, Clear Quest, Rational Requisite Pro and TOAD

BUSINESS ANALYST/ QA ANALYST, Confidential, Santa Rosa, CA, March 2002 to November 2003
Responsibilities:

• Requirement Documents Preparation using Requisite Pro.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Played a substantial role in the process definitions and business and functional requirements gathering, in an effort to develop a practical technology solution for automating sales methodology.
• Created Use Cases / Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams thus defining the Data Process Model and Business Process Model.
• Understood and supported the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training through the entire life cycle.

Environment:Rational Requisite Pro, Java, JSP, HTML, Oracle, MS Visio, UNIX, and Windows NT/ 2000

BUSINESS ANALYST/UAT TESTER, Confidential, Hillsboro, OR,February 2001 to February2002

Responsibilities:

• Analyzed thesystem specifications, business requirementsfor full understanding of the project.
• Responsible fordefining the scope of the project,gathering business requirements, GAP Analysis and documents them textually or within models.
• Documented Functional Requirement Specifications (FRS)for the data collectors based on the study of protocol and User Requirement Specifications (URS) for the final product.

Environment:Rational ClearCase, Rational ClearQuest, Rational Test Manager, Rational Requisite Pro, Rational Rose, Robot, and RUP. Solaris, Unix, 

SOFTWARE DEVELOPER, Confidential, , July 1998 to June 1999

Responsibilities:

• Developed the Graphical User Interface (GUI), used for account management using Java AWT.
• Developed modules that handled the interaction between the GUI and the database. Implementation of the modules involved using WebLogic interface to communicate with the database on AS 400.
• Implemented data access, storage and validation routines on the database server using Procedural Language/Structured Query Language (PL/SQL).
• Responsibilities included coding, writing test plans, testing (Unit test, Integration test), load building, technical documentation, and implementing quality checks at each stage of the software development life cycle.

Environment:Java, AWT, Windows NT, PL/SQL, SQL

Education:

Masters in Computer Science 
Bachelors in Computer Science and Engineering