Senior Business Analyst Resume Detroit, MI - Hire IT People

SUMMARY:

IT Business Analyst professional with over 5 years of work experience in Business Operations. Flexible, creative problem solving skills, excellent analytical and organization skills with the ability to work independently and within team structures.

CORE COMPETENCIES:

Business process modeling/mapping
Root cause analysis Data management/mining
Joint Application Design GAP Analysis
Financial forecasting and planning Key Performance Indicator monitoring
Expense tracking Price, cost, and margin trend analysis
Adhoc reporting Excel modeling
Project Scope definition

TECHNICAL SKILLS:

Windows XP, 7 and Vista
Microsoft Office Suite
FirstNet (Powerchart)
OnCore
Squishlist
SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

Responsible for system support via a help desk environment for the Clinical Trial Management System Software OnCore.
Performs production support activities such as: triaging issues, evaluating patches and fixes, end - user management activities (protocol set-up, calendar building, invoicing/reconciliation of financial budgets).
Define and document business requirements including: business rules, performance goals, and quality attributes.
Develop and maintains relevant Standard Operating Procedure documentation for both existing and proposed processes.
Process Account Receivables for research studies by setting the Financial Parameters for invoicing to the study sponsors; approximately revenues of $1,000,000/month is earned from Clinical Trials
OSR Billing Negotiation using the Agile methodology - planning the task of data mining which research sponsors had the most Outside Safety Reports (OSRs), analyzing if the current fees of $50/OSR were sufficient for Sponsor Invoicing, designing a report consisting of closed research studies with at least 100 outstanding OSRs, implementing an updated budgeting process charging an additional $3,000/year to be added as annual study cost to be added to future studies, and maintaining the processes of invoicing for the outstanding OSRs
Account Reconciliation for completed/closed research studies. Uncovered $40,000 in non-payment from research studies
Collaborates with Testing/Quality Assurance personnel in the execution of User Experience (UX) testing after system failures and User Acceptance Testing for software after system upgrades

Confidential, Detroit, MI

Business/Data Analyst

Responsibilities:

Analyze healthcare data to identify missing, incomplete, or inaccurate information.
Create and distribute Microsoft Excel reports for the various clinical service lines as well reports for upper management and corporate operations concerning:
Confidential Account Reconciliation, Pre-Billing, Inpatient/Outpatient Billing/Coding Status.
Utilize Microsoft Access to run Database Queries for the creation of Inpatient/Outpatient Accounts Receivable Billing reports.
Maintain the health data management database; maintenance includes: adding physicians to the database and data auditing in patient’s EHR. Enter ICD-9 and CPT/HCPCS codes, into Siemens Invision for patient account reconciliation on the Pre-Billing Edit Report.
ICD-10 Testing-to determine readiness for transition from ICD-9 to ICD-10
HDM Database Clean Up-removal of obsolete reports; an increase of 50% of database storage space

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Senior Business Analyst Resume

Detroit, MI

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